Job Scope:

• Assist users with technical issues related to software applications
• Analyze and troubleshoot software and application-related problems
• Create and maintain support process documentation and knowledge base articles
• Help with the installation, configuration, and updates of applications
• Work with development teams to report bugs and relay user feedback
• Provide training sessions to improve user understanding of software applications
• Track application performance metrics and user satisfaction
• Escalate complex issues to higher-level technical teams as needed
• Regularly communicate with clients to address their needs and provide updates
• Participate in testing new software versions or features prior to release

Requirements:

• Degree in Electronics, Electrical Engineering, Industrial Engineering, or Mechatronics
• Entry-level candidates are welcome; no prior experience required
• Passion for automation with a creative and adaptive mindset
• Strong communication skills to convey technical concepts effectively
• Product training will be provided
• Knowledge of PLC, Control/Automation, and IoT is advantageous
• 1 to 2 years of experience preferred

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Provide presales and post-sales support on the technical queries by customers on the automation product.
• Provide technical support to customers via phone call or in person to provide solutions for them.
• Responding to their needs and make the best recommendation for them.
• Work closely with sales team to ensure they are equipped with up-to-date technical information.
• Provide product training and conduct product demonstration to customers.
• Perform needed evaluation and assessment on customers’ workpieces to ensure it is fulfilled as per their requirements.

Job Requirement:

• Good interpersonal and communication skill
• Welcoming fresh entry level with electrical/electronic or mechatronics background
• Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage
• Willingness to learn and with positive attitude

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

JOB DESCRIPTION:

Primary Function

• To provide a high level of technical support across the company, both to internal customers and external customers.
• To continually innovate to ensure the department is offering the best level of service in terms of services and equipment.

Main Duties and Responsibilities

Daily Scope of Job:

• Writing Specifications and Technical reports
• Telephone mannerisms support will be provided over the phone and email.
• Work closely with contract technicians to visit customers, when applicable to fix the problem.
• Check and Grade return stock with the best justification.
• Working with customers to identify product problems and advise on the solution.
• Work collaboratively with technicians, and the technical service team to develop and deliver long-term solutions to meet customer needs.

Weekly/Monthly Scope of Job:

• Participate in training and team development activities to update skills and knowledge.
• Prepare defect reports to communicate with factories’ QA.
• To undertake additional duties or projects as the technical Manager may determine from time to time.
• To conduct carrier new product(s) on field-testing.

Others:

• Require wearing uniform in neat and pleasant appearance.
• Maintain cleanliness and tidiness at the workshop.
• Maintain a safe working area in the workshop.
• Always perform a pleasant and patient attitude to customers.
• Any other duties which may be assigned to you from time to time.

JOB REQUIREMENT:

• Higher Nitec & above in Mechanical, Electrical, Electronics Engineering or related field.
• 1-2 years of experience in Home Appliances related industry or other Engineering background.
• Polite demeanor with effective communication skills for client interactions.
• Bilingual in English and Mandarin to communicate with Chinese speaking associate.
• Ability to work both independently and as part of a team.

JOB OVERVIEW

We are looking for a Technical Support Programmer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

· To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system/technical support to users on all system related enquiries.

· Assist in resolving software related technical issues with customers, contractors and vendors.

· Able to provide necessary training to teammates and end-users.

· Assist in project implementation and enhancement work of security and car park systems including preparation and updating of application software.

· Work closely with the Field Support and Customer Support team both onsite and remotely.

QUALIFICATIONS AND REQUIREMENTS

· Bachelor’s degree in Computer Science/Engineering or related field with a minimum of 2 years relevant working experience preferred.

· Degrees from related fields and experienced candidates will also be considered.

· Must have proven experience with C#, Visual Studio, IIS, SQL, web services, CSS, AJAX, Javascript, XML etc.

· Strong understanding of SQL databases, writing and optimizing queries.

· Good and positive working attitude

· Willing to learn and pick up new skills.

· Able to handle pressure and work with tight deadlines.

· Able to work well individually and in a team.

· Self motivated, with a sense of ownership

Responsibilities:

• Ensure smooth running of the Company’s computer systems and ensuring providing technical support to users both in office and on board vessels own/operated by the Company.
• Installing and configuring computer hardware operation systems and applications;
• Monitoring and maintaining the office and ship computer systems, networks and hardware, including liaising with external IT vendors regarding the same
• Assisting shore and sea staff, either face-to-face or over the telephone, to troubleshoot and resolve hardware or software issues
• Assist in preparing and administering the Company’s IT policy and procedures
• Assist with the Company’s cyber security defence, including configuring and upgrading routers, switches, firewalls, proxy, anti-virus software, access points etc.; and conduct disaster recovery operations
• Boarding of vessels to provide relevant IT support.

Requirements:

• Minimum 2 years of relevant experience.
• Minimum Diploma in related discipline.
• A team player with good interpersonal and communication skills.
• Able to work independently.
• Comfortable with boarding vessels within Singapore waters (safety training will be provided).

Queenie Chua

R24125459

Infrastructure and Security Engineer

Job Responsibilities:

• Analyze IT specifications to assess security risks
• Install, configure, upgrade and maintain security and network equipment.
• Secure networks through firewalls, password protection, RADIUS solution, and other systems
• Monitor network activity to identify issues early, perform troubleshooting and escalate to higher tier level.
• Maintain good relationship with End-user

Job Requirements:

• In-depth knowledge and experience with security systems: Firewall, Anti-Virus, MFA (e.g. RSA), CISCO ISE
• Proven Experience working with the following systems : FortiNet FWs, CheckPoint FW, AV Systems, Microsoft AD with special expertise in GPO, Trend Micro, Splunk, Thales HSM, Microsoft Certificates.
• Advantages: Experience in other IT infrastructure such as VMWare ESXi, Vcenter, NetApp Storage, CISCO Network Switches.
• Knowledge in networking and protocols (Switching, routing, Layer2-7).
• Knowledge in hardening end-equipment (FW, switches), as well as software (Windows Server OS, Linux CentOS, and other common OS).
• Incident response management – a plus.

• Well Established Company
• Basic $3000 - $3600 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

• To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge
• To constantly monitor improve the department performance. To conduct periodic review of existing work flows and procedures, and make recommendations for improvements and executing the improvement plans
• To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution
• Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions
• Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff
• As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly
• To evaluate and develop new treatment methods and handling procedures for new and unknown wastes, and review of operation costs and regular update to management
• To implement and supervise correct EHS practices within the department
• To work with resale for arrangement of recovered products to minimize the storage
• To prepare and analyze daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance. And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely
• Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency situation.
• To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time
• To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely

Requirements:

• Degree in Engineering or Chemistry
• At least 2 years relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

IT Admin & Technical Risk Support Analyst - 12-month renewable contract

About Us:

We are committed to ensuring the safety, reliability, and efficiency of our technology systems. We are seeking a dedicated IT Admin & Technical Risk Support Specialist to join our team and provide essential administrative support to the IT and Risk Management functions. This is a unique opportunity to work in a fast-paced, dynamic environment and contribute to the management and mitigation of IT-related risks.

Job Overview:

As the IT Admin & Technical Risk Support Specialist, you will play a critical role in supporting the IT infrastructure and assisting the Technical Risk Manager in mitigating technology risks. You will be responsible for administrative IT tasks, data entry, and creating clear, engaging reports and presentations. This role requires a blend of technical knowledge, attention to detail, and strong communication skills.

Key Responsibilities:

• IT Administration Support:Manage and maintain IT systems, networks, and infrastructure to ensure optimal performance and security.
  Assist with user access management, software updates, and troubleshooting.
  Provide support for IT-related inquiries and issues from internal teams.
  
• Technical Risk Support: Assist the Technical Risk Manager with tracking and managing tech risk assessments, incidents, and mitigation strategies.
  Perform data entry related to risk management, including maintaining risk registers and monitoring risk status.
  Conduct research to identify potential IT risks and vulnerabilities within the organization’s systems.
  
• Reporting and Presentation Support:Create and design clear, visually appealing PowerPoint presentations and reports for technical risk reviews and executive meetings.
  Support the development of risk communication materials to ensure alignment across departments.
  Collaborate with the risk and IT teams to summarize data and provide actionable insights through reports.
  

Required Qualifications:

• Strong background in IT administration, including basic networking, systems management, and security protocols.
• Familiarity with technical risk management principles or willingness to learn.
• Proficiency in Microsoft PowerPoint with the ability to create visually compelling presentations.
• Strong organizational skills with a keen attention to detail and the ability to manage multiple tasks.
• Good written and verbal communication skills to interact with technical and non-technical teams.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

• Previous experience working in risk management or IT governance.
• Knowledge of IT security frameworks and risk management best practices.
• Proficiency with other Microsoft Office tools (Excel, Word).
• Experience in creating and maintaining reports or dashboards.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A dynamic and collaborative work environment.

Technical Support Engineer / Assistant Manager – Technical

• Full time opening = Stability
• Mechanical Engineering
• industrial piping and instrumentation design/ 2D AutoCAD
  

Job Scope:

• Attend technical meetings and presentations with customers.
• Perform technical calculations (e.g., WFC, Thermowell design, thermistor) and issue certificates.
• Provide technical advice and propose solutions to meet customer needs.
• Design and prepare technical drawings using 2D AutoCAD.
• Liaise with headquarters on design changes and certification compliance (e.g., ATEX, IECEx).
• Plan work schedules and guide technical support engineers.
• Address and resolve technical issues for customers and internal teams.
• Collaborate with the sales team to understand and meet customer requirements.

Additional Skills

• Good interpersonal and communication skills
• Experienced in coordinating schedules and providing guidance
• Analytical problem-solving ability to propose alternative technical solutions that align with customer needs and company standards.

If you are interested in this opportunity, submit your application now to winnie.chen(at)manpower.com.sg find out more about this position. Thank you.

Winnie Chen EA License No.: 02C3423 Personnel Registration No.: R1980765

Position: Technical Support Engineer

• Location: Henderson Road
• Working Hour: 5 Days work Week 9AM – 6PM
• Salary: $4,500 - $5,000

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Tier-3 Technical Support to customers and partners across JAPAC
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support 24x7 on an as-needed basis

Your Experience

Minimum (Must Have)

• Minimum 5 years of experience in a Technical Support environment
• Expertise with Network Protocols and Technologies, such as TCP/IP, DNS, IP routing, HTTP/HTTPS, Remote Access VPN solutions, IPSEC, PKI & SSL, Authentication Protocols (LDAP, RADIUS, etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Flexibility to work shifts including afternoons, evenings, weekends, and public holidays

Preferred (Nice to Have)

• Attention to detail, fast learner and excellent communication skills - Be able to communicate technical information in a simplified, easy to understand manner
• Demonstrate ability to work in a cross functional environment which involves coordination with different teams such as Sales/Pre Sales/Product Management/Engineering
• Virtualization experience (AWS, Azure, VMWare, OpenStack)
• Experience working with a multi-factor authentication (MFA) security system (tokens, certificates, CAC cards, and similar)
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products
• Experience working with Firewall Central Management Systems
• Experience with Windows and MAC OS (Debugging, Editing Registries, Plist, etc.)
• Mandarin, Japanese or Korean language skills would be advantageous, but not required.

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission.

You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Architect Assistant / Architectural Designer / Technical Support

• Diploma in Architecture
• Conversant with local building codes and regulations
• Familiar with submission requirements and processes
• Assist Architect in preparing drawings.
• Good design sense
• Well versed in design software such as AutoCad, Sketchup, Photoshop.
• 3 to 7 years of experience
• Able to work independently

Benefits :

• Partial work-from-home and flexible working hours could be arranged

Candidates to provide the following in your application :

• Your CV and portfolio
• Expected salary
• Availability

This role will be under the Mobile Industrial Robot (MiR) division.

Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

• Resolve escalated customer support cases by collaborating with regional support engineers, MiR R&D and external partners.
• Establish a close collaboration with the call center team based in Cebu, Philippines. Ensuring their competencies are improved over time and as new MiR products are released.
• Review open support cases and distribute them in the global support team
• Resolve cases according to standard operating procedures (SOP)
• Review and approve hardware return and replacement requests (RMA)
• Escalate any new observations to closest manager according to SOP.
• Escalate new product issues and feature requests.
• Keep up to date on all assigned cases according to SOP
• Support R&D (E.g. Coordinate testing and release of new/reworked software and hardware with R&D)
• Support Application team (E.g Wi-Fi analysis and reports)
• Technical guidance and review of documentation in collaboration with Tech Comm.
• Training and support of regional support engineers and call center team via documentation, webinars and on-site training.
• Training of partners and end-customers in the MiR Singapore office or on-site.
• Maintenance and repair of robot set up in the MiR Singapore office.
• Prepare and perform robot demos and presentations in collaboration with Sales, Marketing, and Product Management at the MiR Singapore office.
• Review and discuss the performance of the MiR call center team with their management.
• Ensure up-to-date Standard Operating Procedures (SOP) for the MiR call center team.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• BSc in Engineering – Electronics / Robotics / Mechatronics
• 1-3 years experience in R&D or technical support roles
• Good communication skills
• English at negotiation level
• General IT skills and competent in Microsoft Office products
• Customer service training
• Customer service focused
• Technical/diagnostic ability and analytic approach
• Good cultural understanding
• A team player
• Able to navigate in a constantly changing atmosphere
• Independent and able to take initiative within own area of responsibility

Professional competences - “nice to have”:

• MSc in engineering
• Broad knowledge of engineering subjects (mechanical/electrical/mechatronics)
• WiFi/Network architecture knowledge
• Prior experience at production facilities, warehouses, factories that operate robots
• 2nd language besides English (Chinese, Japanese, Korean etc.)

Benefits

Teradyne offers a variety of robust health and well-being benefit programs, including outpatient medical, flexible benefits, company insurances, paid vacation & holidays, tuition assistance programs, and more.

• Well Established Company
• Basic $3000 - $3600 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

• To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge
• To constantly monitor improve the department performance. To conduct periodic review of existing work flows and procedures, and make recommendations for improvements and executing the improvement plans
• To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution
• Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions
• Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff
• As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly
• To evaluate and develop new treatment methods and handling procedures for new and unknown wastes, and review of operation costs and regular update to management
• To implement and supervise correct EHS practices within the department
• To work with resale for arrangement of recovered products to minimize the storage
• To prepare and analyze daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance. And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely
• Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency situation.
• To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time
• To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely

Requirements:

• Degree in Engineering or Chemistry
• At least 2 years relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

About the department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

What you'll do

Do you like solving complex problems? Are you great at helping a team grow to surpass their potential together? Do you enjoy interacting with people at all levels and roles?

As a Technical Support Manager at Cloudflare you will:

Provide World-Class Support to our Millions of Customers - You will help the team triage and answer high priority tickets from both top partners and free customers, understand our customers needs and problems, in depth, in order to provide insights on them to the company and solve them, and are confident in addressing customer escalations with team members.

Manage Technical Support Engineers - You will coach the team to excel at their jobs, manage individual and team projects to on-time completion, have regular one-on-ones with everyone on your technical support engineering team, encourage professional development, help with training and QA, manage the support hiring process, and keep team morale high.

Help Manage and Improve Tools and Processes - You will manage and continuously improve our processes for helping customers, managing the team, and working with the rest of the company. They will also help to manage all of our support tools and software.

Work Cross-Functionally With Other Teams - You will work with other teams to guide projects that help the support team, customers and the company. You will act as the Voice of the Customer to communicate clearly the requests and problems our customers are reporting to the rest of the company through to resolution.

Examples of desirable skills, knowledge and experience

• Minimum of 3 years of team lead or management experience, with teams of 4 or more people
• Experience managing Support Engineers' performance and development
• Strong experience at hiring, coaching, and training Support Engineers
• Experience managing a team to meet and exceed their individual, team, and company goals
• Minimum of 5 years technical support experience for SaaS/PaaS enterprise solutions
• Fundamental understanding how the Internet works (OSI Model)
• Knowledge of DNS, SSL/TLS, HTTP, and network related concepts
• Familiarity with command line and command line tools including curl, dig, traceroute
• Experience providing global support that follows the sun 24x7x365
• You have strong communication skills, both verbal and written
• Past experience or interest in working at a fast-paced and high-growth company
• Ability and willingness to work occasional weekends, holidays, and after hours

Name of School: Ngee Ann Secondary School

Location Address: 1 Tampines Street 32 Singapore 529283

Working Hours:

• Monday to Thursday: 7:30 AM – 4:30 PM (inclusive of a 30-minute lunch break).
• Friday: 7:30 AM – 4:00 PM (inclusive of a 30-minute lunch break).
• May occasionally work on weekends for special events (with time off provided).

Responsibilities:

1. ICT Technical Support:

• Manage ICT helpdesk requests (e.g., password resets, device troubleshooting, software installations).
• Diagnose and resolve faults in computing and AV equipment.

1. ICT Asset Management:

• Oversee equipment loans and manage warranties and insurance claims.
• Maintain, replace, and condemn ICT equipment periodically.
  Support stock-takes of ICT assets and stores.

1. AV Management:

• Set up and maintain AV equipment for school events, assemblies, and meetings.
• Record events, lessons, and competitions.

1. System Administration:

• Manage user accounts for administrative portals like Google Workspace, Microsoft 365, and others, following MOE and school guidelines.

1. Procurement Assistance:

• Research and recommend ICT and AV resources for procurement.

1. Additional Duties:

• Support ICT-based school initiatives.
  Carry out any other duties as assigned by school leadership.
  

Qualifications and Skills:

• Diploma in Information Technology or a related field.
• Proficiency in ICT systems, software, and hardware.
• Skilled in AV system setup, operation, and preventive maintenance.
• At least 2 years of relevant experience.
• Experience working in an Apple iPad PDLP school is advantageous.
• Positive attitude, good team player, and willingness to learn.

Contract Period:

• 16 January 2025 TO 15 January 2026

Deployment:

• Mondays to Thursdays: 9:00am to 6:00pm, inclusive of 30 minutes lunch break
• Fridays: 9:00am to 5:30pm, inclusive of 30 minutes lunch break
• Service not required on Saturdays, Sundays except by special arrangement with off-in-lieu provision
• Service not required on gazetted public holidays

Scope of Works:

Technical Support Officer Art:

1. To assist the art dept with acquisition of materials (receiving, DO processing of purchases, sorting and keeping purchases) as well as do paperwork for condemnation of obsolete or damaged items, carry out disposal
2. To manage maintenance and upkeep of Art rooms and resources in the Art Block (6 Art rooms and Kiln room, Woodwork room, darkroom and other related areas, including art materials and assets. E.g, Drill press, Bend Saw, 3D printers)
3. To supervise students at work when no teaching staff is around, invigilate tests and internal exams when called upon for assistance.
4. To provide support in managing the attendance of Sec 1-4 AEP Centre students and communicate with sending schools and parents on results and other admin matters
5. To oversee security of the art rooms by monitoring CCTV data, locking up rooms at 6pm.
6. To provide support and logistical assistance for department and students’ participation (Eg SYF Art Festival) and organisation of art exhibitions (Eg in 2025, Art Festival)
7. To assist in photo-documentation of students at work for purposes of T&L review
8. To oversee any repairs or renovation works being carried out (Eg Renovation of art gallery)

Music:

1. To assist the music dept with acquisition of materials and resources/instruments, repair of instruments as well as all related admin related to procurement of goods or services (receiving, DO processing of purchases, sorting and keeping purchases)
2. To assist in the maintenance and upkeep of the 5 music-learning rooms, including management of the library, cataloguing and stock taking
3. To supervise students at work on occasions when teaching staff is not around.
4. To oversee security of the art rooms by monitoring CCTV data, locking up rooms by 6pm during term time.
5. To assist in setting up for lessons in terms of instruments / computer / electronic set up
6. To assist in setting up of video cameras for practical examinations

Requirement:

• Good communication and interpersonal skills
• Good team player with a high level of initiative and independence.
• Proficient in MS Office and Excel
• Candidate with prior working experience in schools (at least in the last 2 consecutive years), directly with students.

Job Scope:

Art:

Main duty:

1. To assist the art dept with acquisition of materials (receiving, DO processing of purchases, sorting and keeping purchases) as well as do paperwork for condemnation of obsolete or damaged items, carry out disposal

2.To manage maintenance and upkeep of Art rooms and resources in the Art Block (6 Art rooms and Kiln room, Woodwork room, darkroom and other related areas, including art materials and assets. E.g, Drill press, Bend Saw, 3D printers)

3.To supervise students at work when no teaching staff is around, invigilate tests and internal exams when called upon for assistance.

4. To provide support in managing the attendance of Sec 1-4 AEP Centre students and communicate with sending schools and parents on results and other admin matters

5. To oversee security of the art rooms by monitoring CCTV data, locking up rooms at 6pm.

6. To provide support and logistical assistance for department and students’ participation (Eg SYF Art Festival) and organisation of art exhibitions (Eg in 2025, Art Festival)

7. To assist in photo-documentation of students at work for purposes of T&L review

8. To oversee any repairs or renovation works being carried out (Eg Renovation of art gallery)

Music:

Main duty:

1. To assist the music dept with acquisition of materials and resources/instruments, repair of instruments as well as all related admin related to procurement of goods or services (receiving, DO processing of purchases, sorting and keeping purchases)

2. To assist in the maintenance and upkeep of the 5 music-learning rooms, including management of the library, cataloguing and stock taking

3. To supervise students at work on occasions when teaching staff is not around.

4. To oversee security of the art rooms by monitoring CCTV data, locking up rooms by 6pm during term time.

5. To assist in setting up for lessons in terms of instruments / computer / electronic set up

7. To assist in setting up of video cameras for practical examinations

Working Arrangement:

Contract Duration: Jan 2025 - Jan 2026

Working Hours:

• Mondays to Thursdays: 9:00am to 6:00pm, inclusive of 45 minutes lunch break

• Fridays: 9:00am to 5:30pm, inclusive of 45 minutes lunch break

Salary:

$1800 (16 Jan 2025 - 30 Jun 2025)

$1980 (1 Jul 2025 - 15 Jan 2026)

Job Requirements:

a. Good communication and interpersonal skills

b. Good team player with a high level of initiative and independence.

c. Proficient in MS Office and Excel

d. Candidate with prior working experience in schools (at least in the last 2 consecutive years), directly with students.

EA License No.: 96C4864

Reg. No.: R22110485

Technical Support Engineer / Assistant Manager – Technical (Full time opening = Stability, Mechanical Engineering, industrial piping and instrumentation design)

Job Scope:

• Attend technical meetings and presentations with customers.

• Perform technical calculations (e.g., WFC, Thermowell design, thermistor) and issue certificates.

• Provide technical advice and propose solutions to meet customer needs.

• Design and prepare technical drawings using 2D AutoCAD.

• Liaise with headquarters on design changes and certification compliance (e.g., ATEX, IECEx).

• Plan work schedules and guide technical support engineers.

• Address and resolve technical issues for customers and internal teams.

• Collaborate with the sales team to understand and meet customer requirements.

Additional Skills

• Good interpersonal and communication skills

• Experienced in coordinating schedules and providing guidance

• Analytical problem-solving ability to propose alternative technical solutions that align with customer needs and company standards.

If you are interested in this opportunity, submit your application with current salary now to [email protected] find out more about this position. Thank you.

Chen Hsiu Wen (Winnie) | Personal Reg No: R1980765
Manpower Staffing Services (S) Pte Ltd | EA License No: 02C3423

Technical Engineer

Key Responsibilities

1. System Design and Development

· Design and implement solutions involving barcode scanners, RFID readers, and card-based access control systems.

· Develop integration plans for speedgates with these technologies to ensure seamless functionality.

· Evaluate and recommend appropriate hardware and software solutions to meet project requirements.

· Create technical documentation, including schematics, workflows, and system architecture.

2. Installation and Configuration

· Configure and install barcode scanners, RFID readers, and access control card systems.

· Oversee the physical installation of speedgates and their associated components.

· Calibrate devices for optimal performance and accuracy.

· Ensure compliance with safety and security standards during installation.

3. Integration

· Integrate barcode, RFID, and card systems with speedgates and other access control systems.

· Implement software and firmware updates for all components.

· Develop APIs or use existing interfaces to connect devices with management software or enterprise systems.

4. Troubleshooting and Maintenance

· Perform diagnostics on malfunctioning devices or systems to identify and resolve issues.

· Conduct regular maintenance on barcode scanners, RFID readers, card systems, and speedgates.

· Monitor system performance and propose upgrades or replacements when needed.

· Respond to technical support queries and provide on-site or remote assistance.

5. Testing and Quality Assurance

· Conduct tests to validate the accuracy and reliability of barcode and RFID readings.

· Ensure the synchronization of all integrated systems, including speedgates.

· Perform stress testing to confirm the system's ability to handle high traffic and loads.

6. Project Management and Collaboration

· Collaborate with architects, developers, and security teams to deliver integrated solutions.

· Manage timelines, budgets, and deliverables for related projects.

· Train end-users and provide documentation for system operation and troubleshooting.

7. Innovation and Research

· Stay updated on emerging technologies in barcodes, RFID, and access control systems.

· Explore opportunities for automation and efficiency improvements using these technologies.

· Recommend innovative solutions that enhance operational efficiency and user experience.

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Required Skills

· Strong understanding of barcode technologies (e.g., QR codes, linear codes) and RFID systems (active, passive tags).

· Proficiency in card system technologies, such as smart cards and magnetic stripe cards.

· Knowledge of speedgate mechanics and automation.

· Programming skills for system integration (e.g., Python, C++, Java, or relevant API languages).

· Familiarity with networking and data communication protocols (TCP/IP, Wi-Fi, NFC, etc.).

· Hands-on experience with diagnostic tools and troubleshooting.

JOB DESCRIPTION:

- To support the Senior Technical Manager to manage the technical operations of a fleet of tankers.

- Overseeing the daily operations of maintenance and repair, survey schedules and docking.

- Manage financial budgets and cost control for maintenance, repairs, stores, modifications, and dry docking while ensuring compliance with industry, Class, International and statutory regulations of ISM/ISPS/MLC.

- Update record of class status and liaise closely with Classification Societies / Suppliers / Contractors on day to day operations.

- Manage all technical matters and ensure that safety is being given the highest priority.

- Monitor, coordinate and attend to vessel for oil major inspections, TMSA, statutory surveys, related matters and follow-up.

- Incident / Accident Investigation and Reporting.

- Maintain close communication with the vessel management team, and lead, develop and coach assigned senior officers on all matters (safety, technical, cost, leadership).

- Conduct appraisal of crew member, brief crew on organisational policies, documentation, and procedures.

REQUIREMENTS

- Possess sea-going work experience as Marine Engineer on tankers

- Possess MOT Engineer Certification either class 1 or class 2 will be an added advantage.

- Has at least 3 years of experience and proven technical ability as technical superintendent or similar position.

- Planned maintenance system experience

- Has good organizational skills with hands-on approach in technical trouble shooting and problem solving.

- Has good interpersonal and communication skills, both verbal and written

- Independent and resourceful. Able to work under pressure to meet deadline.

- Ability to travel within short notice as required.

• We are seeking a highly experienced professional with expertise in Enterprise Performance Management (EPM) applications, including in CCH Tagetik development and support, and Oracle Hyperion Essbase Planning and Budgeting. The candidate must have profound knowledge of Tagetik, including data modelling, web form creation, workflows, process design, and validations.
• Key responsibilities include developing financial consolidation, standard reports, and POC solutions to meet business needs. Expertise in ETL processes, source data configurations, OSR, IC Cockpit creation, and advanced scripting like FST and MDX is required.
• For Hyperion Products, the candidate should demonstrate proficiency in designing, modifying, and optimizing cubes, managing metadata processing, security configurations, and task lists. Strong skills in performance tuning, migration, and user role management are essential.
• We value strong communication, analytical thinking, and a collaborative mindset, along with the ability to work independently and contribute effectively to team projects.

• Performing analyses on CIS efficiency and integration.
• Reporting to management on CIS development, implementation, and progress.
• Collaborating with development teams and departments, as well as incorporating user feedback.
• Ensuring CIS innovation and implementation.
• Managing support teams and evaluating performance metrics.
• Overseeing CIS user-testing and adjustments.
• Ensuring that products and services are delivered on time and within budget.
• Managing software and hardware installations and upgrades.
• Maintaining computer network infrastructure and ensuring network security.
• Hiring and training new IT staff.

A well-established ship management company located in Singapore is seeking a Technical Superintendent on permanent position. This position will require rotation to Fujairah UAE occasionally (Schedule to be discussed between Employer and Employee).

Benefits:

• SGD 9000 per month basic salary
• Please note that you will pay for your own accommodation, tax in Singapore
• When in Fujairah, Company will provide your accommodation and transport
• Annual Leave – 14 days
• Medical Leave – 14 days
• Insurance : Group Hospitalization & Surgical Plan and Personal Accident
• Bonus – 1 to 3 months subjective to company’s performance

Responsibilities:

• Maintain vessels to the requirement of Classification Society, Flag state, Port State, Oil majors and state regulations that the vessels are plying.
• Execute planned maintenance system and ensure compliance.
• Approve and monitor repairs, prepare purchase order and works order.
• Prepare dry-docking / repair specifications and monitor work progress.
• Maintain vessel allocated budget and meet operational standard as required by Owners.
• Carry out internal audits, risk assessment, incident investigation and closing out report.
• Attend to all inspections by Class Society, Flag State, Port State, Underwriters and Oil Majors.
• Liaise with Terminal Representative, Charterers, Agents, Operators and Fujairah Freezone Official.
• At the Fujairah branch office, to be the first point of contact for vessel matters.
• Assist Crew Department in coordinating crew matters.

Requirements:

• COC Class 1 or 2 holders with sailing experience on product tankers
• Experience in handling Foreign going vessel
• Must be willing to travel abroad ( Fujairah ) on a rotational basis
• Possess good spoken and written communication skills in English language
• Familiar with Oil Majors vettings and inspections requirements
• Analytical, able to work independently, results oriented, resourceful and pro-active

More openings at www.gasoil.com.sg

· Overall experience of 12-15 years as Technical Architect of Oracle Fusion Middleware and Overall 5-6 years on PaaS/SaaS cloud – OIC, AWS,.. Multi cloud certificate

· Cloud Certified Architect/ OIC- Oracle Integration Certified / VBCS Certified Consultant.

· Handle complex detail technical design with various internal & external systems on OIC.

· Scheduling, Monitoring, Error handling, design Stagging tables on DBCS, Expertise in DevOps, extensively used CI-CD tools on Visual Builder Studio.

· Custom application design, build, testing on PaaS, integration.

· TOGAF Certification is must