Mott MacDonald is a global engineering, management and development consultancy. We are a leading consultancy within Singapore, and we have an exciting opportunity for an experienced and driven Senior Structural Engineer to join our Built Environment sector.

We are seeking experienced and talented structural engineers to join our team for the iconic Changi Airport Terminal 5 development project.

This is an opportunity to utilize your expertise on one of Singapore's most important infrastructure projects. You will work on highly complex structures and push the boundaries of innovative design. The terminal will incorporate cutting-edge technologies and set new benchmarks for sustainable construction.

As part of our collaborative team, you will partner with renowned architecture and engineering firms at the forefront of their fields. This project represents a career-defining opportunity to make your mark on a building that will redefine air travel.

We are looking for candidates with strong technical skills, creative problem-solving abilities, and a passion for engineering excellence. If you are up for the challenge of working on one of the most exciting construction projects in Singapore, we encourage you to apply.

Let's build the future of aviation together. We look forward to your application.

The candidate shall be engaged in design delivery, submission, construction support, as-build and completion of the Project. The other duties include:

• Undertake detailed design in foundation, concrete and steelworks Structures
• Develop design concepts and construction methodologies and provide leadership in sectional project execution Provide design sketches and reports required for schematic, design development and constructions phases of projects.
• Provide detailed engineering computations and analysis as required for the statutory submission.
• Attending technical / progress meeting with clients and inspections during construction.

About you:

• Bachelor's Degree in Engineering (Civil) recognised by PEB Singapore.
• Minimum 5 years post graduate experience with consultant background in Civil and/or Structural Engineering.
• Proficient in 3D design programmes i.e. Robot, TSD, SAP 2000, STAAD Pro, ETABS, SAFE etc.
• Familiar with the latest codes of practice, the complete BCA submission and approval process.
• Familiar with Revit and delivering projects in BIM.
• Willing to mentor junior colleagues.

• Liaise with Consultants, contractors and authorities from inception to completion of projects
• Responsible for timely submission of reports and completion of projects for tender/submission with target dates
• Manage projects to meet the time, cost and quality objectives
• Coordinate and monitor work progress at the site including periodical site inspection and attending meetings during the course of the construction of projects
• Minimum 3 - 10 years of relevant experience in Civil Engineering Projects, preferably with MRT project experience
• Supervisory experience in foundation & structural works on-site
• Knowledge of LTA regulations

• A recognized Degree in Civil/Structural Engineering
• Proficient in AUTOCAD and Civil and Structural Engineering software applications
• Positive attitude, self-motivated and responsible
• Able to start work immediately

• To assist in site supervision works
• Coordinate internally with inter-department and externally with clients & consultants
• Coordinating for the project planning, documentation and execution of works on site
• Coordination, supervision & monitoring the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor, suppliers on all project implementation issues and attend site meetings when required
• Produce weekly site progress reports and necessary submission
• Attend meetings, conduct site inspections on work progress to ensure quality control in accordance to meet authority requirements.
• To take on PE Assignee Supervision Role

• Degree in Civil Engineering or equivalent
• Good organizational and planning skills
• Effective communication and coordination skills and teamwork
• Able to work independently and in a team
• RE Registration with IES of Singapore

Role : Wintel Engineer

Job Description

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma

• working experience in the related field is required for this position.

• Required Skill(s): ITIL, VMware, Windows server ,Windows 2012,2016 &2019

• Preferably Senior Executive specialized in IT/Computer - Network/System/Database Admin or equivalent.

Detailed Job Description :

• Administration and troubleshooting of Windows Servers (Windows 2012/2016 &2019)

• Able to Install of windows servers and has good troubleshooting skills for Wintel systems, knowledge in hardening and securing of Wintel systems.

• Advanced level of Administration of Windows server with active directory, DNS, DHCP and High Availability.

• Microsoft cluster configuration, administration and troubleshooting.

• Working experience with various storages, precisely for cluster configurations is good to have.

• Working knowledge in SAN environment and storage space management from systems side is good to have.

• File system and quota management.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Design, modification, and implementation of a modified Android AOSP for fine-graine monitoring of Android applications.
• Design, modification, and implementation of an Android kernel to support the modified AOSP.
• Design and implementation of an Android app that facilitates the communication between handsets and emulator.
• Experimenting the app and the modified AOSP and kernel on both real handsets and emulators.
• Evaluating the security capability and performance of the system.

• Minimum Bachelors degree in Computer Science, Information Technology, Information Systems or closely related disciplines.
• Good communication skills in English.
• Relevant research experience in computer security and related areas is a plus.
• Advanced level of programming and software implementation, especially in C/C++ and Java.
• Good understanding of Android architecture and Android executables.
• Good analytical, technical, and problem-solving skills.
• Knowledgeable in software security problems and solutions.
• Research experience in software and system security related research.
• Applicants with research publications in security area will be advantageous.
• Self-motivated individual who can work independently and also collaboratively with team members.

#LI-XL1

DevOps Engineer

Job Description

• Design, implementation and deployment of the DevSecOps solutions.

• Experience in handling Infra implementation project CI/CD.

• Troubleshoot and resolve infrastructure and deployment issues, collaborating with cross-functional teams to minimize downtime and improve system reliability.

• Stay up-to-date with industry trends and best practices in DevOps, cloud technologies, and microservices architecture.

Mandatory skills skillsets

• Tableau Server
• Spring
• Confluent
• Solace
• NodeJS
• ArcGis Enterprise /ArcGis GeoEvent /ArcGis Desktop / ArcGIS Developer Enterprise

Qualifications:

· 5+ years of hands-on experience on DevOps.

· Build and extend Full Stack infrastructure automations for enterprise and business applications in the enterprise cloud environment by leveraging Python, NodeJS, CI/CD and Docker, Kubernetes, Ansible, Terraform, Azure DevOps, and Jenkins.

· Bachelor’s degree in computer science, information technology or equivalent

· Proficiency in Python/Shell scripting

· Experience with monitoring and configuration management tools

· Server orchestration

· Government Private Cloud or Government Commercial Cloud

· AWS and Azure Certifications

· DevOps Engineering certification for AWS or Snowflake.

Only shortlisted applicants will be notified.

EA License: 14C7275| Juhi Dwivedi : R23112291

• Manage the quality assurance/quality control function on-site on various project phases.
• Ensure that the approved Inspection and Test Plan (ITP) and Method Statements are implemented by the sub-contractor on site and the particular hold points required are coordinated with the Project Team.
• Review Inspection, Test, Plans as submitted by the sub-contractor’s and ensure compliance with authorities/client's requirements.
• Closely monitor site activities, fully coordinate with site engineers, issuing NCR’s in case of non-compliance.
• Monitoring and checking calibration of plants, equipment and testing instruments.
• Monitoring plant conditions and material production during construction phase.
• Approval of source of materials, keeping track of the testing, quality and usage of materials procured for the works.
• Perform inspections of deliverables to ensure that material is as per approvals.
• Taking care of QA/QC documents of the entire project including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered and other QA/QC documents
• Carry out Internal Audit at the site as scheduled in the Project Quality Plan(PQP).
• Able to identify problems, root cause & offers solutions.

• Degree in Civil Engineering or equivalent
• Familiar with LTA projects job specifications in both civil and architectural works
• At least 3 years QA/QC experience in construction industry

• Prepare method statements, safe work procedures, risk register, daily/weekly reports, tunnel (M&E) progress reports and other tunnel-related documentation
• Prepare and Carry out presentation of tunneling works prior to commencement of works
• Typical drawing based on sheet metal fabrication
• Creative thinking to prepare drawings to meet customer requirements.

• A recognized Degree in Civil/Structural Engineering
• Proficient in AUTOCAD and Civil and Structural Engineering software application
• Knowledge of LTA regulations
• Must have local TBM work experience

Responsibilities:

• Continuously review, develop, and enhance the security framework, information security policies, processes, and guidelines to align with industry best practices.
• Monitor information security alerts, triage, and effectively mitigate and escalate issues as needed to maintain a secure environment.
• Identify security gaps through comprehensive threat risk assessments, proposing and implementing effective mitigating measures.
• Collaborate closely with the IT infrastructure team to evaluate, implement, and enhance various security components, including network perimeter security, endpoint security, SIEM, secured remote access, MFA, Identity Access Management, and Privileged Access Management.
• Stay informed about industrial IT security advancements and proactively introduce relevant security enhancements to the IT infrastructure and systems.

Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum of 2 years of substantial and proven work experience in cybersecurity management and security governance.
• Proficiency and deep understanding in a minimum of four security tools, with specific expertise in CyberArk and Identity and Access Management (IAM).
• Possession of industry-recognized certifications such as CISSP, CISM, CISA, or equivalent IT security certifications will be an added advantaged.
• Strong interpersonal and communication skills, essential for effective collaboration and conveying technical information.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• A Degree in Engineering(Civil and/or Structural)
• At least five (5) years of practical working experience in the related field of Civil Construction projects.
• Report to the Construction Manager, and assist in managing, planning and coordinating civil and structural works to meet the time, cost and quality objectives.
• Coordinate design and/or detailing with consultants, develop shop drawings, review submissions from subcontractors and liaise with other work disciplines.

• Proficient in REVIT and AUTOCAD software applications.
• Positive attitude, self-motivation, initiative and responsible.
• Good communication and interpersonal skills.
• Able to work independently.
• Candidates with more than eight (8) years of relevant experience may be considered for senior positions.
• Remuneration shall be commensurate with qualifications and experience.

Responsibilities

• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.
• Perform other duties as requested by management

Requirements

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc)
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system
• Able to communicate effectively across all levels
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Objectives of this role

• Supervising and managing construction projects from start to finish, ensuring adherence to project plans and specifications.
• Reporting project updates, milestones and potential risks to the project manager and key stakeholders.
• Analysing and interpreting engineering drawings, survey reports and other technical documentation to guide the construction process.
• Planning and overseeing allocating resources, materials and equipment to optimise project efficiency.
• Monitoring project costs, identifying cost-saving opportunities and adhering to budget constraints.
• Providing technical guidance and expertise to resolve construction-related challenges.

Job Responsibilities:

• Able to plan / coordinate site works and resolve drawing details and discrepancies.
• Able to liaise with consultants and subcontractors.
• Able to work independently and as a key member of the Site Management.
• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team/department.
• Review drawings for conflicts with Structural/M&E and liaising with consultants to resolve issues.
• Ensure all works are carried out within schedule and maintain the required quality.
• Ensure work safe environment at the work site and manage workers.
• Assist Construction/Project Manager in overseeing the daily construction and site coordination of different activities.
• Responsible for preparing, submission and monitoring of technical drawings, method of statements and shop drawings.
• To monitor the progress of work against the baseline schedule & preparation of daily records & monthly site progress reports.
• Responsible for general on-site technical and engineering matters.
• Quality Control.
• Co-ordination of works with subcontractors.
• Liaise with the consultants on technical and quality issues.
• Arrangement for inspection of works.

Job Requirements:

• Bachelor degree in Civil Engineering or related equivalent
• Required skill(s): MS Office, preferable candidate with AutoCad skills
• Minimum 2 years Site/Working Experience
• Experience in Marine Project preferred

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Job Title: Mobile Test Engineer, Test Engineering

Role: Mobile Test Engineer

Job Requisition Number: JR23442

Job Level: 6 - 9 years of relevant experience (L3)

Location: Singapore

Job Objectives

l TCOE Test Engineering will work closely with the respective stakeholders across the GTO organisation to drive testing transformation as aligned with GTO’s overall strategy.

l Reporting to the Test Engineering Lead, the candidate will be responsible for matters related to mobile testing and device management

l The candidate is also expected to support best practice adoption across the GTO’s appointed test service providers in accordance with the organization’s standards.

Key Responsibilities

▪ Provide technical support for mobile device related issues during SIT testing

▪ Work with test automation teams to setup/support mobile test automation framework, CICD pipelines etc

▪ Point of contact to work with vendors on mobile device farm related issues

▪ Work with local and regional teams on mobile device and device farm administration (ie device/user

onboarding, tracking, offboarding)

▪ Monitor device and farm license usage; Generate regular reports on demand, usage, incidents etc

▪ Ensure device tracker, mobile testing-related documentation is kept up to date

Qualifications and Skills Required

• Bachelor’s Degree in computer engineering or related field.

• Proven working experience in Test Engineering, or equivalent role with at least 5 to 7 years relevant

experience in large and complex organisations preferably in the area of Banking and Finance

• Proven experience with mobile device related testing

• Good understanding of tools and device farms e.g. Tosca, Appium, InTune, Perfecto or equivalent mobile

device farm

• Good working knowledge in mobile testing and DevOps technologies: ie Java, Python, Appium, Jenkins,

CI/CD, Perfecto

• Experience in mobile device management (MDM) and use of mobile device farm are essential

• Experience in working in multi-cultural, diverse, and remote virtual teams.

• Excellent client facing, internal communications, written and verbal communication skills.

• Experience in working with regional teams in ASEAN useful

• Strong attention to details, excellent analytical and problem-solving skills.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Description

• Design and calculation of building's structural engineering works
• Conducting technical feasibility study, life cycle study and planning for building engineering.
• Preparation of study reports, design reports, technical notes and public consultation papers.
• Preparation of tender documents and technical specifications.
• Evaluation of tenders and preparation of tender assessment reports.
• Provide support in project management and contract administration for building engineering contracts.

Requirements

• Bachelor Degree in Civil Engineering
• Minimum 3 years of hands-on design experience in building and/or infrastructure projects
• Good project management and technical skills
• Team player and able to work independent with minimal supervision

Responsibilities

• To champion and liaise with production personnel on the investigation of root cause(s) of non-conformance and procedural failures
• Writing Quality Control plans & Inspection Test Plan (ITP) as per contractual requirements, API and licensors’ requirements
• To prepare, review & approve Quality Documentations such as drawings, first piece, in-process & final inspection reports prior to product release to customers
• To conduct audit, process inspection on sub-contract suppliers and maintenance of Approved Vendor List (AVL)
• In addition to these duties/responsibilities employee is required to carry out all additional duties as & when directed & required by QHSE manager

Requirements

• Min Degree in Engineering or equivalent
• Min 5 years related experience within production environment (desirable)
• Relevant Industrial Quality Training Certification

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

We are searching for a reliable, innovative production engineer to oversee manufacturing processes at our company. You will join our growing team of professionals and be responsible for supervising staff, ensuring health and safety codes are followed, training workers in the responsible use of machinery, identifying problems in the production line, troubleshooting equipment, and completing various administrative tasks.

To be successful as a production engineer, you should be an independent thinker and keen problem-solver. Outstanding production engineers are able to diagnose problems, train staff, and provide effective recommendations.

Job Summary:

We are seeking a highly skilled and motivated Infra Engineer to join our dynamic team. As part of the DevOps & Infra team, you will have a comprehensive scope of responsibilities, including managing not only the IT infrastructure but also end-user devices and services. Your role will encompass ensuring the smooth and secure functioning of end-user laptops, managing user administration and access rights, and maintaining the stability and performance of Wi-Fi devices. In collaboration with Development, Operations, and DevOps teams, you will work towards enhancing the availability, scalability, and security of our applications, network, and end-user systems. Your expertise will contribute to maintaining a robust IT environment, optimizing end-user experience, and facilitating efficient release cycles and continuous integration and delivery of software.

Key Responsibilities:

• Administration, maintenance, patch & upgrade of Linux, windows servers and network equipment.
• As an administrator, you will also need to set up new end-users laptops & devices, including troubleshooting and providing assistance on users' IT-related issues.
• Configure and maintain Nginx web servers for load balancing, proxying, and caching to optimise application performance.
• Manage and deploy infrastructure using virtualisation platforms such as VMware, ensuring efficient resource utilisation and scalability.
• Collaborate with development teams to implement and manage micro-services architecture.
• Work closely with the cloud engineering team to design and implement scalable and secure cloud-based solutions using platforms like AWS.
• Enhance and automate monitoring, logging, and alerting systems to proactively identify and resolve performance and security issues.
• Implement and manage network security solutions using firewalls like FortiGate, ensuring data protection and compliance with industry standards.
• Troubleshoot and resolve infrastructure and deployment issues, collaborating with cross-functional teams to minimise downtime and improve system reliability.
• Stay up-to-date with industry trends and best practices in Infra, cloud technologies, and microservices architecture.

Qualifications:

• At least 3 years of experience in IT infrastructure.
• Strong knowledge of Linux with experience and troubleshooting skills.
• Experience in working with end-users.
• Knowledge and experience of AWS services such as EC2, S3, RDS, Terraform and CloudFormation.
• Good scripting skills in Bash, Python or other similar scripting languages, is a plus.
• Familiarity with configuration management tools (e.g., Ansible, Puppet, Chef) is a plus.
• Experience in configuring and managing Nginx web servers and knowledge of load balancing, caching, and proxying concepts.
• Knowledge of network security principles and experience with firewalls like FortiGate and Linux firewalls.
• Strong problem-solving skills and ability to work in a fast-paced, collaborative environment.
• Fluency in both Mandarin and English, with written and verbal communication skills in both languages
• Willing to self-learn & able to work independently.

Education:

• Diploma & above in Information Tech, Engineering, or a related field.
• If you meet the above qualifications and are passionate about joining us, we would love to hear from you. Please apply with your resume and a cover letter explaining why you are the right candidate for this position.

Job Description:

• Responsible for planning, managing and ensuring smooth implementation and monitoring of projects assigned from inception to completion within the specified time frame and of the desired quality.
• Liaise with authorities, consultants and subcontractors.
• Implement architectural and structural works.
• Good communication skills to enhance good team working spirit.

Requirements:

• Experience in management of projects will be advantageous.
• Recognized degree in Civil/Structural Engineering by P.E. Board / BCA.
• Initiative, self-motivated, possess a strong drive with high responsibility and result oriented.
• Preferably 1 - 3 years working experience in Civil & Structural works.
• Experience in engineering software and AutoCad would be an advantage.

Job Description:

• Electrical system maintenance.
• Assign responsibilities and resources for inspection, testing, repair and predictive maintenance of equipment and systems.
• Maintenance of air-conditioning systems as well as refrigerator systems etc.
• Recommend repair works and solutions to address equipment and system failures.
• Structure maintenance, care of department tools, supplies and equipment etc.
• Conduct root cause analysis of failures and malfunctions.
• Ensure compliance with Hotel’s Workplace Safety and Health (WSH) and Environmental Management System (EMS) guidelines.
• Conduct WSH and EMS accidents and incidents investigations.
• Develop and review operational plans and Standard Operating Procedures (SOPs) periodically.
• Ensure rules, regulations and guidelines are adhered.
• Other ad-hoc duties and responsibilities as and when assigned.

Requirement:

• Min. ITE Certificate in Electrical & Electronics or equivalent.
• At least 2 years of experience in similar capacity.
• Able to perform rotating shifts, including weekend and public holidays.
• Team player with positive work attitude.
• Possess good communication and interpersonal skills.
• Has good observation and pays attention to details.
• Ability to work independently and take initiative.
• Strong analytical & problem solving skills.

The Planning Engineer is responsible for the planning, scheduling, development of sub-programs/ tracking programs for construction operations.

Description

A summary of the responsibilities of this position are, and not limited to, as follows:

• Drawing up plans and presenting schedules of work, often with visual aids such as bar charts and procedures diagrams.
• Progress update against baseline throughout the construction process.
• Involve in coordination between sub-contractors/vendors/departments and anticipate labour / material / equipment demands to meet schedules.
• Producing monthly progress reports and support in progress claims.
• Adherence to safety practices in the work place.

Value Add of Position

• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team / department.

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognized University
• Experience: Minimum 3 years of experience in building project

Technical Competencies

• Technical expertise and knowledge in Structural and Civil works
• Proficient in Primavera P6, Microsoft Excel and Microsoft Project

Job Description

You will be responsible for the day-to-day IT Infrastructure Operations.

You will be required to provide support to the team and ensure that the IT infrastructure is running smoothly.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

• Provide technical support for IT infrastructure operations.

• Ensure that the IT infrastructure is running smoothly.

• Collaborate with the team to ensure that the project is completed successfully.

• Troubleshoot and resolve any issues that arise during the project.

• Ensure that all work is completed within the project timeline.

Mandatory skills

1. AWS Certified - minimum Developer Associate or 2 yrs of AWS working experience.

2. Terraform working experience - 1 - 2 years 3. Javascript (NodeJs or ReactJS), Python 1 - 2 years

Good to have.

DevOps fundamentals - Source Code Management, Scripting, CI/CD 2. GCC 2.0 experience (optional)

1. INTERFACE MANAGER

Job Description:

• Responsible for design, implementation, testing and commissioning of Large-Scale, Rail Transportation projects for Supervisory Control & Data Acquisition (SCADA) System
• Manage a team of interface engineers and coordinate with interfacing contractors and stakeholders to firm up the interface design including getting the interface design and interface documents accepted by the client.
• Participate in interface meetings and interface testing on site with the interfacing parties.

Job Requirement:

• Diploma/Degree in Electrical, Electronics or Computer Engineering
• Excellent working knowledge of SCADA software package on UNIX and Windows platforms
• 3 – 5 years’ working experience in the design and implementation of Real Time Control System in a project environment
• Experience with various types of interfaces and protocol
• Ability to participate in multiple projects and work under pressure
• Pro-active, resourceful and able to work with various stakeholders
• Team player and independent

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Our team is in the Education-Technology industry, focusing primarily on the B2B Adult Education market. We are developing a Learning Platform as a Service for both Adult Trainers and Learners. By integrating Learning Theory, Deep Tech, and Data Security, we will personalize the approach to training to optimize the efficiency and productivity of one's learning journey. We are searching for a support engineer to provide enterprise-level assistance to our customers. We welcome individuals who are proactive and want to further develop their skills in technical support and product development.

Job Description

• Setup production system for customers
• Providing pre-sales assistance, such as site surveys, client meetings, technical presentations, and system demonstrations.
• Verify the accuracy of system configurations and conduct UAT
• Conduct technical training sessions for the sales and customers
• Prepare materials for customer training and deliver professional training sessions.
• Assist project managers and engineers with technical support after sales.
• Respond promptly and efficiently to all service requests in accordance with company standards and policies.
• Taking ownership of customer issues reported and seeing problems through to resolution
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Maintain customers’ system
• Get feedback from, and build solutions for users and customers

Job Requirements:

• 3+ years of experience in software support environment.
• A good verbal and written communication skill is a must
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Ability to diagnose and troubleshoot technical issues
• Excellent problem-solving skills
• Ability to provide step-by-step technical help, both written and verbal
• Familiarity with remote desktop applications and help desk software (eg. Zendesk)
• Working knowledge of HTML,CSS,Javascript,php,SQL and cloud computing
• Familiarity with LMS system is a plus.

Qualification

• BSc/BA in Computer Science, Engineering or relevant field; graduate degree in Data Science or relevant quantitative field is preferred
• Preferably, you have worked in a startup environment with large enterprise experience.

Working Arrangement

• This position is a 50% work-from-home arrangement until further notice. The candidate is required to have a good working laptop/desktop together with a working webcam and microphone for virtual meetings.

Database Engineer

1. Job Scope:

1. Populate the static/dynamic data (DML).

2. Collaborating with team to better meet project needs.

3. Troubleshooting system issues and resolving errors.

4. Reports template requirement gathering and design.

1. Requirements:

1. Diploma/Degree of Computer Engineering or Information Technology

2. Minimum 2 years of working experience on SQL commands.

3. Experience in Ms Excel Macro, Vlookup and VBscript.

4. Experience in create database functions, stored procedure, views and trigger.

5. Basic knowledge on crystal report.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.