Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

The candidate will lead and manage the development team forthe successful implementation of healthcare IT solution or software product development.

Role and Responsibilities:

· Support project manager or product owner on project or product planning

· Translate business requirements into technical architectures & detail solution

· Assess and validate solution and infrastructure feasibility in hybrid cloud environment and compliance to IT policy

· Design application architecture including the integration with external systems

· Develop the detail design of the core application components

· Ensure the application has robust design and security protection

· Hands-on coding and coach internal development team on design and coding

· Work with relevant DevOps engineer for Release management and deployment of application releases

Requirements:

· Bachelor's Degree, Post Graduate Diploma, Professional Degree in Computer Science, Information Technology.

· 10+ years of relevant work experience in software product development and life cycle.

· Strongexperience in API design and implementation

· Experience inapplication architecture design and database design

· Hands-on development experience for Frontend & Backend application (C# .Net core & ReactJS)

· Experience in AWS or Azure

· Experience in Azure DevOps or equivalent CI/CD

· Experience in Microservices design and development will be advantageous

· Knowledge and experience in application design patterns

· Proactive and meticulous

· Value driven and versatile

· Approach design and development of solution with the mind set of software product development

· Experience with agile development methodologies

• Providing engineering and technical assistance to Sales team.
• Collaborate with the Factory on technical issues.
• Prepare quotations and manage sales orders.
• Undertake additional tasks as directed by superiors.

• Diploma in Mechanical/Electrical Engineering
• Experience in HVAC will be preferred
• Proficient in MS Excel and PowerPoint
• Able to perform technical calculation (heat load, cold load), onsite visitation.
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $3,800
• Experience in HVAC will be preferred
• Able to perform technical calculation (heat load, cold load), onsite visitation.

1.    Collaborate with full-time software engineers to plan, design, develop, test, and maintain enterprise applications tailored towards the energy sector.
2.    Assist in the collection and documentation of user requirements, development of user stories, estimates and work plans
3.    Participate in peer to peer reviews of designs, solutions and code
4.    Present and support solutions to stakeholders across the globe
5.    Analyze and resolve various technical and business problems

As a member of the System Administration team, you are responsible for applying skills and exercising knowledge to perform specified support functions. As part of the team -You will support critical applications and ensure the stability of services by performing dedicated maintenance activities. You engage in automation activities, perform root cause analysis (RCA), and remediation. Knowledge of production support process including incident/change/problem management, call triaging, and critical issue resolution procedures. 
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
•    Infrastructure Operations and Production Support of container technologies and orchestration platforms (Docker UCP, Kubernetes, OpenShift, etc.)
•    Docker/Kubernetes deployment, configuration, scaling and management of containerized applications.
•    Openshift Enterprise implementation and Support
•    ESXi, vSphere systems administration and support including vMotion, HA, DRS, vCenter Operations Manager, vCenter Service Manager, vCenter Configuration Manager, Site Recovery Manager 
•    Working with tools surrounding the Kubernetes ecosystem such as helm, kubeadm, Sysdig, Prometheus, Grafana, FluentD etc.
•    Working with configuration management tools (Chef, Ansible, terraform etc.)
•    Scripting and automation skills converting manual and maintenance functions into fully orchestrated automation.
•    sharing technical and customer knowledge in a helpful and timely fashion
•    Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
•    Security Remediation process (vulnerability assessment and patch management)
•    Contribute to standardize and document operational procedures
•    Responsible for adherence of established ITIL practice such as Incident, Change, Problem and Release Management

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

Position Summary

Responsible for monitoring the digital asset custody technology stack to ensure the stack is operational 24x7, stable and has sufficient capacity. Provide timely root cause analysis of platform and application incidents, involving the key resources as needed, so we can quickly restore normal operation.

Building out automated solutions for complex operational problems using industry best practice and cloud native technologies. Actively seek out innovative solutions towards operational excellence and coordinate proactively with development, operations, and the wider platform team to improve system availability, security, performance, and maintainability.

Duties & Responsibilities

• Ensure continuous, scalable and robust operation of our production environments. 
• Collaborate closely with the development teams in a fast-paced delivery environment to foster SRE mindset as part of software development process. 
• Codify and rollout shared tooling and process/service to enable development teams continuously delivery new features while improving non-functional requirements such as system availability, security, performance, and maintainability. 
• Working with development and DevOps to ensure the appropriate level of component redundancy and infrastructure capacity is in place.
• Proactively analyse events and provide ongoing recommendations to incorporate process improvements to prevent service impacting incidents.
• Manage Level 1 through to Level 3 production support.
  

• 2+ years in SRE or Production Support within experience in the financial industry, or managing business critical systems requiring 99.9% uptime.
• Proven background in hands-on production / application support.
• Expert proficiency in Linux, Shell Scripting, Monitoring and Instrumentation tools.
• Comfortable working with developer tools such as GIT, JIRA and Notion.
• Familiar with Node JS, MariaDB/MySQL and managing automated build/deployment pipelines (e.g. GitLab, Ansible).
• Familiar with Kubernetes clusters
• Strong problem-solving skills and be a confident communicator.
• Ability to work independently and comfortable to tight schedules.
• Bachelor’s Degree in Computer Science or related subjects.
• Excellent communication skills in English.
  

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Flexible Work Arrangements
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Job Description

Responsibilities and Task

Maintain equipment

• Diagnose equipment problems and implement solutions.
• Evaluate problems using validated detailed troubleshooting methods.
• Ensure record keeping/documentation in equipment tracking system
• Perform preventive maintenance.
• Perform calibrations on area tools and equipment..
• Select and use accurate test equipment and tools.
• Align with standardized procedures and guidelines.
• Stay ahead of on process and equipment procedures.
• Keep work areas clean and organized.

Monitor equipment performance and address deviations

• Extract data from applicable sources.
• Ensure reliability of data.
• Measure process metrics.
• Identify equipment inaccuracy or inefficiency.
• Communicate trends of machine performance to the day team and engineering.
• Contain deviation or inefficiencies and feedback to leadership.

Communicate information to appropriate personnel

• Provide communication between equipment team and various stakeholders.
• Communicate to and with production to relay problems, changes, or request information as needed.
• Provide feedback observations and data to the engineering group to help resolve chronic problems.

Customer Service

• Respond quickly and positively to equipment issues belonging to various stakeholders.
• Reprioritize work when business needs arise..

Continuous Improvement

• Assist engineer on overall test equipment efficiency and effectiveness improvement projects.
• Support continuous improvement tasks and projects to improve yield, safety and quality.
• Propose and implement improvement projects to desired results.

Requirements:

• Diploma in Engineering (Mechanical/Electrical/Electronics).
• At least 2 years of experience in maintenance/manufacturing/servicing industry but fresh grads are also encouraged to apply.
• Able to understand electrical/pneumatic schematics and design drawings, manuals and procedures.
• Good team player with positive working attitude and initiative.
• Able to communicate through written and spoken English.
• Able to work 12 hours rotating shift.

Location: 990 Bendemeer Rd, Singapore 339942

Job description:

• Prepare the commissioning before going on site
• Schedule and conduct daily tests according to commissioning
• Required installation of mechanical and electrical equipment
• Participation in level 6-5-4-3-2-1 testing on site
• Act as sparring partner towards the customer
• Ensure that time schedules are kept
• Analyse and solve problems that may influence the commissioning
• Participate in building and safety meetings
• Training for the customer of operators, service staff, etc.
• Ensure compliance with quality requirements in internal BGMS
• Act as daily BEUMER Group safety representative on-site and ensure observance of safety regulations
• Daily contact to customer and project management at BEUMER Group as well as to other suppliers on-site
• Preparation of progress reports, log lists, budgets as well as up-date of documentation on-site
• Plan own and local employees work every day.
• Ad-hoc site support

Requirement:

• Diploma/Degree in Electrical / Electronics / Mechatronics Engineering
• More than10 years relevant experience in commissioning of automation industry control systems.
• Experience in airport BHS PLC control system
• Proficient in Siemens-S7 (or TIA) PLC programming
• Committed and good team player with the ability to work independently
• Good communication skills
• Strong analytical abilityAble to travel more than 350 days a year worldwide
• Able to work in a culturally diverse environment

Key Responsibilities:

• Drive for requirements and specifications development and translate them into design guidelines and test protocols.

• Provide mechanical design and design optimization involving 3D modelling/2D drawing, tolerance stack-up analysis, material selection, structure analysis, process and tooling (stamping, die casting).

• Provide thermal design and analysis at a component, subassembly, and system level. To accomplish this, you need to have wide experience and deep understanding on the latest cooling technology and the individual cooling components such as cold plate, pump, heat exchanger, instrumentation and control, and methodologies used in power electronics.

• Perform thermal & flow analysis, and structural analysis (vibration/shock/drop) on different types of components/sub-assembly such as cold plate, heat sinks/heat pipes, thermal interface materials, high powered electronics, printed circuit boards (PCBs), cabinet/enclosure.

• Conduct prototype assembly, testing and troubleshooting, FMEA and Dfx activity.

• Work closely with EE/FW to ensure that all design requirements are specified and achieved.

• Address and resolve product issues through the overall product development phases.

• Propose innovative technology/process to meet requirements of quality and cost of product.

Key Education and Experiences:

• Bachelor’s/Master’s/PhD in Mechanical/Thermal/Energy Engineering or related.

• 3 years and above experience is preferable.

• Strong mechanical/thermal/energy engineering fundamentals and skills, including design principle, metal/plastic/rubber design rules, fluid mechanics, thermodynamic systems, finite element analysis, material and surface treatment, gasket and sealing, and fabrication methods, are required.

• Wide experience in cooling of electronics, thermal and structural simulations.

• Experience and hands-on capability in test and verification of complex thermal/cooling systems.

• Experience in FMEA, tolerance analysis, DFM/DFA.

• Proficient with Solidworks (Standard) and associated finite element tools (Flow and Structure Simulation) or other CAD/CAE tools, preferably CFD simulation tools such as Flotherm.

Competencies, knowledge, skills, attributes:

• In depth knowledge of mechanical/thermal theory and competency in cooling of electronics.

• Understanding of electrical/electronic basic, vibration and shock, standards and regulations.

• Strong analytical and problem-solving abilities.

• Good team player, being creative, can do attitude.

• Good written and verbal communication skills.

• Able to work under pressure and meet deadlines.

SUMMARY OF ROLE

As an Environment, Health, Safety Engineer, you will be the leading the operations for EHS for our Singapore sites for safety matters, EHS trainings and reviewing any procedures. You will also be the advisor for EHS related legislation and requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• To maintain and implement environmental, health and safety (EHS) management framework and programs for Singapore sites.
• Educate and train employees on EHS requirements and regulations to promote zero accident culture.
• Advice site management on EHS related legislation and requirements.
• Network with global EHS team for training, new technology applications, and leverage best practices.
• Lead overall Plant Operation Safety matters, EHS training, reviewing Safe Work Procedures and Incident Investigation.
• Responsible for providing technical safety advice to the relevant stakeholders. Mentor stakeholders on EHS Management System.
• Conduct daily walk about (safety inspections) and rectify any safety hazard that is found within the premises promptly.
• Work with other team members of updating the required licenses, approvals and certifications which are necessary for the facilities’ operations and
• Any other ad-hoc duties as assigned.

RELATED EXPERIENCE AND EDUCATIONAL REQUIREMENTS

Minimum requirements

• Candidate must possess Diploma or Degree in EHS or any Engineering discipline.
• WSQ Specialist Diploma in Workplace Safety and Health (SDWSH) – Level C
• Candidate must have minimum 2 years of EHS related working experience in Manufacturing and/or Semiconductor industries.
• Candidate will need to be Registered Workplace Safety and Health Officer with Ministry of Manpower
• Candidate must effectively partner and delivers results in a matrix environment; works collaboratively with different (external) engineering and supply chain organizations.
• Candidate will need to have knowledge of local regulation and EHS requirements.

Job Description & Requirements

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

i) Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.

ii) Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.

iii) Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.

iv) For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

v) Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

vi) Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.

vii) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirement

- Degree in Civil Engineering/ M&E Engineering

- Mininum 2 - 5 years' experience working in construction industry

Responsibilities and Tasks

Maintain equipment

• Diagnose equipment problems and implement solutions
• Evaluate problems using validated detailed troubleshooting methods
• Ensure record keeping/documentation in equipment tracking system
• Perform engineering enhancement and modifications
• Perform refurbishments and overshauls on specific designated tools.
• Perform tool setups, installation, de-installation and qualifications.
• Select and utilize accurate test equipment and tools
• Align with standardized procedures and guidelines
• Stay ahead of on process and equipment procedures
• Keep work areas clean and organized

Monitor equipment performance and address deviations

• Extract data from applicable sources
• Ensure reliability of data
• Measure process metrics
• Identify equipment inaccuracy or inefficiency
• Communicate trends of machine performance
• Contain deviation or inefficiencies

Communicate information to appropriate personnel

• Collaborate with multi-functional teams on equipment issues and assist in resolutions.
• Provide feedback observations and data to the engineering group to help resolve chronic problems or experiments

Continuous Improvement

• Assist engineer on projects to improve overall test equipment efficiency and effectiveness
• Support continuous improvement projects to improve yield, safety and quality.
• Propose and execute improvement projects to desired results

Adhere to and Promote Safety

• Identify and promptly report hazards
• Follow safety procedures and area work rules including proper PPE, lockout and chemical safety.
• Operate and maintain equipment and tools within manufacturers’ and company guidelines.
• Use proper lifting techniques and work in an ergonomically correct manner.

Requirements:

• Diploma in Engineering (Mechanical/Electrical/Electronics)
• At least 2 years of experience in maintenance/manufacturing/servicing industry (fresh grads are welcomed to apply)
• Able to understand electrical/pneumatic schematics and design drawings, manuals and procedures.
• Good teamplayer with positive working attitude and initiative.
• Able to communicate through written and spoken English.

Location: 990 Bendemeer Rd, Singapore 339942

Job Description

As a Test EFA Technician at Micron Technology, you will be responsible for the investigation through EFA (Electrical Failure Analysis) and PFA (Physical Failure Analysis), as well as disposition of maverick lots triggered by the Statistical Bin Limit (SBL) System. You will also collaborate with Product Engineering. Test Solutions Engineering, Assembly, manufacturing and Test Engineering teams to identify dispositions for new fail signatures, issue root causes, and to support continuous improvement projects to reduce SBL fail rates.

Responsibilities and Tasks

Adhere to and Promote Safety

• Identify and promptly report hazards
• Follow safety procedures and area work rules including appropriate roper PPE, lockout and chemical safety.
• Operate and maintain equipment and tools within manufacturers and company guidelines.
• Use proper lifting techniques and work in an ergonomically correct manner.

Develop EFA skill to identify root cause and understand failure mechanism

• Maintain knowledge of EFA for all product technologies
• Support site EFA activities
• Provide second level EFA advice to ASM OS failure
• Evaluate and resolve performance issues
• Drive initiatives to improve performance to plan

Handle Maverick Lot Dispositions in SBL System and Manage Deviations

• Extract and analyze test data
• Perform and follow up on failure analysis (EFA & PFA)
• Recommend and communicate lot dispositions
• Maintain Test process, equipment, systems, and product knowledge
• Feedback and document deviation on quality management system

Communicate information to appropriate personnel

• Provide timely and accurate communication between Equipment Support, Engineering, and Production
• Connect with manufacturing, engineering and product team to relay problems, changes, or request information as needed
• Provide Give feedback on observations and data to the engineering group to help resolve chronic problems or experiments
• Respond quickly and positively to all internal and external customers

Continuous Improvement Initiatives

• Provide effective engineering solutions in reducing SBL triggers and optimization of SBL disposition for EFA work efficiency
• Assist engineer on improvement initiatives for overall test EFA efficiency and effectiveness
• Suggest and support labor productivity improvement projects.
• Propose and implement improvement initiatives to desired results

Requirements:

• Diploma in Electrical & Electronics/Computer engineering or relevant.
• Working experience in test failure analysis would be an advantage.
• Ability to work on 12-hours rotating shift.
• Understand and able to communicate in English with good interpersonal skills in building positive working relationship.

Working location:

990 Bendemeer Rd, Singapore 339942