• Recruit volunteers through various channels, including participation in community events, social media campaigns and online platforms to attract new volunteers.
• Develop and implement strategies to enhance volunteer recruitment and retention efforts.
• Conduct comprehensive orientation and training for volunteers to enable them to perform their duties effectively.
• Work closely with Senior Care Centres and Active Ageing team for volunteer deployment based on program needs, as well as volunteers’ preferences and availability.
• Monitor volunteer performance and gather feedback from volunteers, staff and stakeholders to improve volunteer engagement and volunteer management practices and processes.
• Build and maintain strong, positive relationships with volunteers, staff and stakeholders.
• Maintain administrative tasks related to volunteer management, such as maintaining of accurate volunteer records, managing databases and handling relevant correspondence.
• Plan and execute volunteer appreciation events and initiatives, including acknowledgements on social media.
• Coordinate and manage special assignments or projects involving volunteers, such as facilitating research studies, school projects or interviews with volunteers.
• Stay updated on emerging trends and best practices in volunteer management to enhance efficiency and volunteer satisfaction.
• Be available to work on ad hoc weekends to support community events and ensure smooth operation of programs.
• Attend to any other responsibilities and duties assigned by the reporting officer.

Job Holder Requirements and Qualifications:

• Degree or Diploma in any discipline. Certifications in management, social services or related field would be advantageous.
• Preferably with at least 1 year of working experience in volunteer management or a related field
• Strong communication and interpersonal skills

Please send your resume to [email protected] indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Resource planning and fulfilment of billing hours for outbound (80%) and inbound (20%) sales model. Adoption and communication of global scheduling guidelines to appropriate stakeholders.
• Creation and optimization of schedule shells, allocating productive time based on interval level staffing needs, following region specific labor laws. Appropriate distribution of programmed shrinkage (activity codes) to guarantee the accuracy of projections related to productive staffing commitment.
• Provide visibility and reporting capabilities of main KPIs related to scheduling functions such as projected interval compliance, and bidding completion. Create data models to forecast long/short term business volume, set up multi-dimension capacity models & plans and determine the optimum one by balancing customer experience, employee experience and cost effectiveness, contributing to consistently achieved SLA goals.
• Design different shifts for the sites and make schedule plan ensuring no violation of local labor laws and regulations; manage day-to-day production of sites, closely coordinate with operation team and adjust shift plan quickly and effectively, in case of unexpected rises in moderation volumes or absenteeism.
• Work as the Point of Contact to provide ad-hoc and regular support to stakeholders such as policy team, product & system BP, sales team, sales management team and etc.
• Advise on staffing needs and performance issues impacting service levels to the WFM lead in a timely manner. Ensures staff optimization, sets goals and objectives, maintains employee records and facilitates effective communication among workers.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Deep understanding of workforce management, including volume & headcount forecasting, performance monitoring and processes/system optimizing and etc
• Proficient skills on EXCEL and good at data analyzing, familiar with formulas and Pivot Tables. Experience utilizing SQL, HQL and WFM systems is a plus
• Good communication skills, information analysis & interpret capability (ability to present detailed technical analysis, assumptions, and recommendations succinctly).
• Excellent problem-solving, task prioritization, follow-up, and quick learning skills. Ability to work in a fast-paced, high-pressure environment with dedication, passion and motivation.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Lunch will be provided
• Annual Leave/Medical/Bonus
• Flexible Off Days
• On-job training will be provided
• Salary negotiable

The Accounts Executive/ Senior Accounts Executive plays a crucial role in managing the financial operations of the organisation and related entities. This position is responsible for maintaining accurate financial records, ensuring compliance with financial regulations, and supporting the overall financial health of the organisation and related entities.

Responsibilities:

Full Set Account and Financial Management

• Perform full set account.
• Manage daily financial operations of the organisation and related entities with follow the financial policies, procedures, and internal controls to ensure the efficient and effective use of organisations funds.
• Monitor and manage budget, expenses, and revenue streams for the organisation and related entities.
• Prepare financial reports, including balance sheets, income statements, and cash flow statements, for review by senior management and the organisations' governing body.
• Conduct regular financial analysis and provide insights and recommendations for financial decision-making.
• Manage and perform the processing of payments to vendors, contractors, and service providers, ensuring accuracy and adherence to payment schedules.
• Manage and perform accounts receivable, including tracking donations, issuing receipts, and coordinating with donors or members and clients.
• Monitor and reconcile bank statements, ensuring proper documentation and recording of transactions.
• Budgeting and Forecasting.
• Monitor budget performance and prepare periodic financial forecasts to support strategic planning and decision-making.

Compliance and Reporting

• Ensure compliance with local financial regulations, tax laws, and reporting requirements.
• Prepare and submit necessary financial reports to government agencies, as applicable.
• Assist with annual audits, coordinating with external auditors and providing required documentation and explanations.

Financial Planning and Strategy

• Support senior management in financial planning initiatives, such as long-term financial sustainability, investment strategies, and fundraising campaigns.
• Provide financial insights and analysis to aid in strategic decision-making and goal-setting.

Stakeholder Relations

• Collaborate with internal stakeholders, including organisations management, committee members, and volunteers, to ensure transparency and effective communication regarding financial matters.
• Maintain positive relationships with external stakeholders, such as banks, vendors, and regulatory agencies.

Administrative Support

• Provide adminstrative support in meeting record and minutes writing related duties as required.
• Ad-hoc assignments as assigned and required.

Qualifications:

• Degree in Finance, Accounting, or related field.
• Proven experience in financial management, accounting, or a similar role.
• Knowledge of financial principles, practices, and regulations.
• Proficiency in financial software and systems.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

24 LIFE CHANGING MONTHS
ONE EXTRAORDINARY CHALLENGE

The Management Trainee (Operations) programme at DHL Global Forwarding Singapore, isn’t simply an opportunity to develop your career. It’s your opportunity to connect with people around the world – and improve their lives.

2 years of on the job training, practical hands-on experience, challenging tasks and mentoring will prepare you for a career with one of the world’s largest and most exciting employers. We can offer you an extraordinary variety of career paths in the areas of Operations (Air or Ocean Freight), Value Added Services, Procurement and Sales.

The programme will equip you with hands-on specialised experience in the business to prepare and groom you to take on future leadership roles upon demonstrating your potential and capability.

As part of the exposure, you will also be invited to participate in organising various company wide activities such as business process improvement initiatives and many other initiatives to support our underlying principle of respect and results in our journey as an employer of choice.

Experience what it means to develop and grow in an international environment. As the world’s leading Logistics Company, we offer you excellent career opportunities in a truly global business.

Interested in this exciting opportunity?

We look forward to receiving your application.
CONNECTING PEOPLE. IMPROVING LIVES.

Requirements

• Passionate to join the Logistics industry
• Specialisation in Aviation Management/ Aerospace/ Business Management/ Operations/ Supply Chain/ Engineering/ Logistics
• Graduates with 0-1 years of work experience

*Only shortlisted applicants will be notified*

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Within Global Contract Logistics the Unit “Business Development, Customer Management and Solution Design” is responsible to develop and execute the global growth strategy including the management of defined top account. Within the group the area “Global Network, Solution Design & Product Development” is responsible for supporting the top customers in their solution strategy & commercial offers, driving & enhance the product portfolio, supporting on network design & consulting projects as well as defining the global standard in the respective area.

The role

The purpose of this role is centred around:

• Continuous improvement of contract logistics’ products and standard solutions
• Optimization of service delivery by applying standard solutions with downstream functions
• Pre-sales support to commercial & BD teams to delivery profitable growth

Joining our team will grant you the opportunity to actively support the global product transformation journey of our global Contract Logistics activities and to operate and communicate within an international network.

Tasks & Responsibilities

• Lead the definition, ideation, and co-creation of new customer offers, which become part of our high value industrial offering.
• Collaborate closely with internal stakeholders and external organizations to identify, pilot and scale product assets to increase our service level and quality.
• Provide product consulting expertise to top customer teams, global and regional commercial teams to support top line growth.
• Work closely with product strategy & insights to refine product portfolio and evaluate effectiveness of the “live” industry offerings.

Your profile

• Very good knowledge of supply chain operations and distribution setup within Hi-Tech, consumer retail and Healthcare industries.
• Experienced in product development, product management lifecycle and vendor management.
• Experienced in launching new products and taking them to the market with commercial teams.
• Experienced in agile project management (agile, scrum, PMP certification desired).
• Excellent communication skills (written and verbal).
• Ability to communicate with all levels of the organization across many different cultures and countries.
• Ability to travel abroad frequently.
• Ability to set own agenda and work under own initiative.

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

This is a 12-month contract Contigent Workforce, 100% work-from-home role.

This role will be focused on the functional scope of workforce management and risk management. Providing support on vendor operational and risk process audits, workforce management administration, and vendor adherence to the agreed KPIs.

Responsibilities

• Manage the vendor adherence to service level agreements for the outsourced sales operations.
• Collaborate with vendor workforce management POC at the vendor sites to ensure the implementation and compliance to established KPIs (key performance indicators).
• Develop and maintain regional workforce management KPI reporting for senior management.
• Maintain a log on vendor operations exposure to risk and share findings with regional Sales Productivity PMs.
• Conduct operational process audits and ensure closure of the corrective actions required at the vendor level.
• Identify and provide feedback on bottoms-up tool and workforce management process efficiency gains with analytical perspective.

Skills

• 5+ years’ experience in vendor operations, change management or operational process improvement role.
• Must be good with managing and understanding the data (SQL, Tableau, PowerBI).
• Process and detail-oriented execution style.
• Critical thinker and resourceful problem-solver
• Comfortable with ambiguity and thrives in a fast-paced, dynamic environment.
• Receptive to open feedback
• Bachelor's Degree preferred

UEN: 199700895N

IBM consulting GIC is operating from 30+ CICs across APAC, EMEA & Americas (LA & NA). For IBM delivery to contracted client business, a global shared reusable network as well as dedicated network (on case-to-case basis) is required to be established, governed, managed & monitored throughout the life-cycle management of the client contracts.

There is an existing IBM managed network of two flavors that are shared in nature, carrying network traffic of 100+ contracts & multiple contract specific dedicated network are also in existence.

IBM Consulting Network Lead role is to manage the client delivery network, ensuring no disruption in client delivery by working closely with other Network Leads across globe, project delivery executives, clients and network service providers.

The responsibilities of the role :

• Strategize the technology roadmap for assuring secured, available, and compliant client delivery network at optimal price point
• Global program management of the client delivery network, by adequate & effective liaison with CIC network leads,
• Issue and escalation management,
• Effective stake-holder management at IBM internal & IBM external client level.

Key Skills and Experience required:

• Expert knowledge and experience of IBM Consulting(IBMC) ’s client delivery network platforms and associated variants
• Deep understanding of IBMC’s client delivery involving delivery centres
• Working experience of IBM’s global delivery
• Experienced level of awareness in various process/methods and tools of managing the IBMC’s client delivery network
• Ability to work collaboratively and productively with globally dispersed teams, both internal and external client
• Excellent verbal, written and presentation skills
• Self-driven, detail-orientated
• Ability to manage ambiguity, yet producing tangible results
• Ability to effectively manage challenging situations without loss of focus when under pressure

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Accountabilities

• Manage day-to-day operations and escalation from freight partners and CMs
• Monitor OTOR and Finished Goods delivery and follow up daily
• Resolve EDI issues between Cisco IT and freight partners.
• Construct QE flight plan based on Cisco revenue cut-off.
• Collaborate between Freight Partners, CL, and CPS on customer-related issues
• Work with CMs and suppliers on freight forecasting and capacity planning
• QE Charter–coordinating, and monitoring shipments effectively to meet receiving cut-off and provide visibility of Charter till arrives at destination.
• QE SNI Review – Leading
• Minimum two years freight forwarding experience
• Excel, PowerPoint and Outlook knowledge
• Strong organizational and communication skills
• Customer supply chain experience

Qualifications

• Minimum two years of freight forwarding experience
• Excel, PowerPoint and Outlook knowledge
• Strong organizational and communication skills
• Customer supply chain experience

Why DB Schenker?

• Competitive salary package
• Opportunities for career growth and development, both locally & internationally
• Supportive and collaborative team environment
• Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Role Overview

• Enabling RFQ wins for Air/Ocean/Land
• Execution of Global Tender process, strategy and regional deployment Global Tender Management tool (GTP)
• Safeguarding high-quality and excellence in all operative tender related activities
• Building the bridge between all involved stakeholders in the TM process globally, regionally and across clusters
• Active participation in improving the Global Tender Process in line with SOP KA 02

Key Accountabilities

• Support our business growth
• Successful execution of the end-to-end tender management process in compliance with global SOP
• Implement strategic approach, goals and targets of Global Tender Management across the region.
• Manage transition to customer implement process
• Keep functional costs as per budget through efficient processes and resource allocation
• Case studies/ new solutions by product/ VM
• Updates on global pricing process
• Educate stakeholders on the process and deliverables within the tender process
• Interpret and/ or analyze tender report data from GTP and provide input for enhancement of available dashboard
• Disciplinary leadership of Regional GTM Team and Functional leadership of Cluster GTM Teams
• Participate in Global Tender Management relevant discussions or projects globally, regionally and in the clusters
• Participate in Management Forums i.e., GTM Steering Committee, Regional Commercial Planning leadership team

Parameters for Success

• Revenue and/or volume targets of tendered business
• Implementation of GTP & Performance Review
• Hit-Rate Awarded vs targeted
• Rollout and enhancement in our GTM competence center set-up
• Relevant experience in sales (customer focus)
• experience in tenders or procurement
• Understanding of Air, Ocean, Land transport
• High sense for interdisciplinary collaboration and ability to align different stakeholders
• High affinity for provision of services / sales-oriented person/attitude

Why DB Schenker?

• Competitive salary package
• Opportunities for career growth and development, both locally & internationally
• Supportive and collaborative team environment
• Access to company-wide training programs and initiatives

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi. We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients.

We’re currently looking for a high caliber professional to join our team as Vice President, Facilities Management Country Sr Manager- Hybrid (Internal Job Title: Facilities Mgmt Country Sr Mgr - C13) based in Changi Business Park, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Reporting to the RES (Real Estate Services) Country Head, the Asset Manager will be responsible for the management of day to day building operations across the Singapore portfolio and for the timely and cost-effective delivery of capital improvement projects.
• Responsible for the day-to-day operations of all Citigroup facilities in close consultation with customers and other key stakeholders.
• Partner with Business to provide best in class premise solution and working environment, as per Citi policies, to achieve organizational goals.
• Act as prime customer liaison with businesses and outside tenants to facilitate all occupancy needs and requirements which include new project development, corporate real estate services, portfolio analysis, renovation, space planning, relocation or consolidation of operations and disposition of surplus property.
• Periodically inspect facilities and ensure proper operation and management of all building systems. Responsible for obtaining all necessary building or equipment related licenses and permits. Ensure timely reporting and updates to Citigroup Insurance Risk Management (CIRM) and any local insurance on all matters relating to building and premises coverage.
• Working closely with Building Managers, Local Council and Regulatory bodies.
• Provide safe and comfortable environment in all locations through regional asset managers, who employ a network of matrix support personnel, including engineers, building systems professionals, cleaning and other support staff.
• Liaising with building owners, managing agents, and tenants on all asset management activities but especially to lease obligations and building resilience.
• Manage, controls, analyzes and forecast expense for the assigned facility. Hold full responsibility for the Profit and Loss (P&L) of the portfolio, establishes and manages the budget.
• Plan, develop and implement strategies to maximize the value of assets; to ensure effective operation of the buildings infrastructure to fully support the business operating within the portfolio.
• Prepare annual budgets for all Projects and Facility Management capital works and expenses; monitoring expenditure against plan and preparing variance analysis report.
• Inventory management of Citigroup/building assets including reporting to local financial control team and internal & external auditors.
• Act as Quality Manager and ensure outsource service provider delivery on project or preventive facilities maintenance program is maintained and regularly updated as required in accordance with Citi's guidelines in order to maximize equipment efficiency.
• Comply with Corporate and Local standards and procedures related to construction, sanitary, fire and premises occupation requirements, regulatory permits, critical systems testing and emergency procedures in the facility.
• Manages projects in the country to ensure timescales, specifications, quality and costs are achieved within approved parameters. Site visit and supervision on a frequent basis to review progress and quality of work, and conformity of specifications. Work with the project team in the development of design criteria with architects and to review and analysis of lease conditions / requirements.
• Manages external resources (ie architects, designers, construction crews, etc.) to achieve successful completion of the project.
• Communicate at a senior level with other internal support organizations including Technology, HR to ensure transparent, "one-stop" services to the customer.
• Execute other responsibilities and activities defined in the Department's Organizational Rules and Regulations.
• Compliance: ensure that people management related tasks are executed in the entire department in accordance with Citi policies and procedures, complying with statutory regulations and laws (e.g. recruitment, work orders, managing performance, etc.).
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Ensure compliance to legal, governmental regulatory laws, fire & safety and environmental issues while complying with Citigroup policies, to maximize the value of a property or portfolio of properties.
• Conduct proactive Vendor Management in line with Citigroup procedures; to include maintenance of approved vendor list, tendering, awarding and monitoring of contracts and any other procurement activity related to the Assets Management function.
• Management of all aspects of outsource resources including performance measurement through the development and utilization of Service Level Agreements (SLA) and Key Performance Indicators (KPI).
• Ensuring all changes in service delivery and volume are covered by change control and verify veracity of change request before submission to governance committee.
• Inspects and evaluates prospective sites/buildings as part of due diligence exercises.
• Inventory management of Citi non-technology assets including reporting to local financial control teams and external auditors Risk Management and Compliance
• Disseminating and ensuring implementation of best practice and service innovation initiatives coming from regional partners and service innovation meetings.

As a successful candidate, you’d ideally have the following skills and exposure:

Development Value:

• Ability to utilize Asset Management experience within the largest financial institution in the world.
• Opportunity to work with individuals from across a wide geographic and culturally diverse environment.
• High level of exposure to senior members of staff from both Citigroup businesses and RES Region and Division/Global team
• Opportunity to influence and develop policies and procedures within a large company environment.
• Excellent career development and progression within Corporate Realty Services profession in Financial Institution, within country and overseas.

Skills/Experience:

• More than 10 years professional experience in Real Estate/Project Management and similar corporate Real Estate environment, with broad knowledge and understanding of real estate disciplines (architecture, construction, space planning, and engineering, etc.)
• Good working knowledge of practical Health and Safety within the built environment.
• Excellent vendor management within a partnering environment.
• Excellent communication skills and fluency in English.
• Experience in using Microsoft Office software in a business problem solving context.
• Strong analytical skills. Experience in financial management and budget control.
• Process Review and implementation.
• Strategic planning.
• Relationship Management.

Qualifications:

• Recognized degree in Facilities/Project Management/Engineering, Architectural/Interior Design or Real Estate

Competencies

• Excellent communications, both written and verbal with an emphasis on the ability to relate to staff, peers and senior management in a relaxed, professional manner.
• Leadership
• Verbal and written communication skills
• Planning and organization
• Team player
• Managing remotely
• Time Management and prioritization
• Negotiation and influencing

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This is a 12-month contract role based onsite in Singapore.

The CX Operations Specialist will partner with our Community Experience (CX) team to support budget management, financial tracking, contract navigation and the end-to-end procurement process. They will report to the Global CX Operations Manager and work closely with internal and external partners to complete each process.

Responsibilities:

• On behalf of the CX team, proactively drive the end-to-end procurement process; monthly regional meetings to understand procurement needs e.g. onboarding new suppliers, contract requests, creation of purchase requisitions (PR’s), Third Party Agreements (TPA’s) and assisting with all other buy@ processes.
• Review and triage PRs to ensure the purchase complies with policies, and to ensure speed and efficiency.
• Process PRs efficiently to reduce holds and positively impact payment cycles from initiation to payment completion.
• Communicate and support suppliers with PO queries as they arise.
• On hand to troubleshoot CX procurement issues as they arise.
• Monitor and track regional spend v budget and issue monthly progress reports
• Develop and maintain effective relationships with key internal business partners to share best practices and understand and challenge business decisions
• Develop and maintain accurate and complete documentation for operational processes
• Assist in special projects and other duties as assigned
• Support events delivery model (25% of time)
• Act as procurement subject matter expert to identify, develop and deploy best practice procurement, category management, and supplier management

Minimum Qualifications:

• 4+ years of Procurement Process Operations and/or Source to Pay experience
• End-to-end project/event management (corporate/site-level) from planning to execution
• BA/BS in Supply Chain, Business, Finance, or other related field
• Experience in planning, sourcing, and supplier management
• Ability to create budget tracking for new teams and workflows
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals across a diverse community.

Preferred Qualifications:

• Experience in improving supply chain and supplier performance processes
• Use of forecasting tools, budget tools and creation of planning documents
• Knowledge of social media platforms and procedures as its related to supplier management

UEN: 199700895N

Civil Engineer Job Responsibilities:

• Completes construction projects by preparing engineering design and documents and confirming specifications.
• Designs construction projects by studying project concept, architectural drawings, and models.
• Prepares engineering design by collecting and studying reports, maps, drawings, blueprints, aerial photographs, and tests on soil composition, terrain, hydrological characteristics, and related topographical and geologic data.
• Determines project costs by calculating labor, material, and related costs.
• Creates feasibility study by analyzing engineering design, conducting environmental impact studies, and assembling data.
• Produces engineering documents by developing construction specifications, plans, and schedules.
• Confirms adherence to construction specifications and safety standards by monitoring project progress, inspecting construction site, and verifying calculations and placements.
• Fulfills project requirements by training and guiding operators.
• Maintains operations by enforcing project and operational policies and procedures.
• Provides engineering information by answering questions and requests.
• Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; and advising management on needed actions.
• Maintains project database by writing computer programs, entering data, and completing backups.
• Contributes to team effort by accomplishing related results as needed.

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• B.E/MA in Civil Engineering

JOB DESCRIPTION

• Administrative support to the Corporate Secretarial department
• Ensuring due diligence and compliance is performed
• Generation of reports, maintenance and upkeep of documents and records
• Sending of filing deadline reminders to clients
• Prepare billings and monitor debt recovery
• Answering of phone calls, arrangement of courier service
• Other ad-hoc services when required

REQUIREMENTS

• Degree or Diploma holder
• Completed or pursuing SAICSA or relevant post graduate/ professional qualifications will be of advantage
• Experience in administrative support for accounting, corporate secretarial firms or legal firms will be advantageous
• Good working knowledge of the Companies Act 1967
• High professional integrity
• Meticulous attention to fine detail
• Computer proficiency in Microsoft Office
• Proficiency in written and spoken English
• Must be able to work independently and interpedently
• Team player
• Able to work under pressure and tight deadline

Job Summary

The incumbent is a subject matter expert with main responsibility of operational excellence in the area of inventory procurement and excess management for the business. The responsibility includes business processes standardization, operational KPI dashboard, ERP system and application optimization.

The ideal candidate is the key liaison and integration point of contact between APAC markets and intercompany suppliers.

Principal Duties and Responsibilities

• Develop effective process and create best practice with planning in inventory procurement and excess management
• Manage Japan inventory procurement to inbound receipt process management and execution.
• Develop and integrate KPI tracking mechanism for APAC operations portfolio
• Lead APAC monthly KPI review cadencel partnering with regional finance and in-markets operations lead.
• Key contributor in achieving company's KPI for operations - gross inventory, excess and obsolescence, net inventory management
• Develop PowerBI dashboard aiding inventory control and management review
• Key back-up support to in-markets operations lead and APAC demand planning.

Expected Area of Competence (including education & experience requirements)

• In-depth knowledge in demand planning process, understanding the full inventory procurement process from suppliers to in-markets
• Keen learner on product portfolio, planning knowledge, sales history and business position
• Result driven with high business ethics and values
• Strong in analytical skills, excellent team player and project management skills
• Proficient in ERP system (Oracle) PTP/OTC module, MS Excel, PowerPoint and Woord
• Colleage or University degree in Supply Chain Management or related
• Minimum 5 years' of demand planning or inventory management experience in medical device or similar industry
• Excellent command of English with good presentation skills

Manager – Social Media & Community Management

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high value international traveller and the mission of the organisation is “to contribute to the long-term profitability of its members beyond their individual capabilities.” The Star Alliance office in Singapore, coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Manager – Social Media & Community Management is a position that reports directly to the Director Communications & Marketing. Responsible for social media as a critical brand building and customer communications channel, the manager and his/her team will play a critical role in delivering the value provided by Star Alliance to the member airlines. This position requires a seasoned professional with a strong background in marketing and social media management.

This job opportunity is based in Singapore.

The Communications & Marketing business unit consists of marketing, communications, branding, social media and events functions. The team focuses on improving the visibility and the awareness of Star Alliance’s brand.

This is a high-profile role for the successful candidate to manage Star Alliance’s social media communications and community management functions.

Job Summary

Social Media Management:

• Social Media Strategy: Develop and implement effective social media strategies to achieve marketing goals.
• Content Creation and Curation: Generate creative and engaging content for all social media channels. Maintain content calendars and schedules for consistent posting across all platforms.
• Collaboration: Work closely with marketing and communication teams to align social media strategies with overall marketing goals. Collaborate with influencers, partners, and other stakeholders to expand reach and engagement.
• Agency Management: Collaborate with the social media agency to create visually appealing graphics and multimedia content, and strategically relevant communication messages.
• Analytics and Reporting: Track and analyze key performance indicators (KPIs) to measure the success of social media campaigns. Provide regular reports on social media performance and make data-driven recommendations for improvement.
• Stay Up-to-date and Compliant: Stay informed about changes in social media algorithms and adjust strategies accordingly. Ensure all social media activities comply with relevant regulations and guidelines.

Community Engagement:

• Fostering a community: Maintain a strong online community by responding to comments, messages, and mentions. Identify positive brand mentions and turn them into brand building opportunities and conversations on social media.
• Troubleshoot: Address customer queries received on various channels, including social media, and collaborate with internal teams to resolve promptly and communicate back.
• Process Owner: Own and improve the process of funneling customer queries from all channels, and segregate and manage/solve them as per the defined resolution matrix.
• Partner Management: Own the relationship with backend partner, develop FAQs and other material to aid customer query resolution. Train partners as necessary.
• Innovative solutions: Evolve community management with digitalisation and innovative solutions to enhance customer query resolution.
• Data Analysis & Reporting: Track performance and report results periodically.

Your Profile

• A minimum of 4 years work experience in a Social Media & Community Management role
• Bachelor’s degree in Marketing, Communications, or a related field.
• Strong understanding of social media platforms, algorithms, and best practices.
• Excellent written and verbal communication skills.
• Proficient in social media management tools and analytics.
• Creative mindset with the ability to think outside the box.
• Strong organizational and multitasking skills.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders

We Offer

• Full-time position
• Unlimited contract
• Flight benefits
• Staff team events

This is a unique opportunity for highly skilled professionals to apply their talent, creativity and dedication to a global team focused on delivering value to frequent international travellers who travel on our member airlines.

If you believe you are the perfect candidate then give us the opportunity to get to know you by submitting your application.

[What you will be working on]

You will provide support to the School of Engineering in the areas of, Administration (day to day), Customer Services (front desk), Information Support (in-house systems and SharePoint repository), Finance and Procurement, College events, oversee the housekeeping of staff centre, as well as collation activities of requests from various stakeholders.

[What we are looking for]

- Possess at least 2 years of relevant work experience.

- Good interpersonal and communication skills.

- Familiar with Outlook for Email.

- Competence in Microsoft Office systems (Excel, Word and PowerPoint)

- Good numeracy skills and/or knowledge in Adobe Photoshop would be an advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

- Support the daily operation of services

- Manage enquiries from various stakeholders i.e. students, parents, public, agencies, etc

- Assist in organising activities related to admission processes, examination processes, orientation programmes and graduation ceremony as well as supporting College’s events and functions

- Assist is monitoring department budget and procuring of items like stationeries, first aid items, sundries, etc

- Maintain and upkeep records and inventory items

- Review and improve work processes

- Maintain proper documentation keeping

- Any other administrative duties as assigned

[What we are looking for]

- At least 2 years of relevant work experience

- Good interpersonal skills and communication skills (both in written and spoken)

- Self-motivated, self-disciplined with positive attitude

- Meticulous with procurement and inventory

- Good time management and strong multi-tasking skills

- Technology savvy and proficiency in Microsoft Office Suite

- Candidate must be a good team player who is process/detail-oriented and organised

- Some knowledge of event management will be an advantage

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have at least 3 years of relevant experience in Travel & Tourism, Tourism or Hospitality Analytics, Leisure & Resort Management, Online Travel Agency or ticketing systems, Tourism Digital Transformation, Business Administration, Behavioural Insights, Experiential Marketing, MICE, Business or Market Intelligence, Social Media Strategy and/or Technology related areas. You should be able to teach in at least 2 or more of the following:

1) Customer Service & Relationship Management

2) Destination Geography

3) Reservation & Ticketing

4) Tour Planning & Operations

5) Attractions Operations

6) Clubs and Resorts Services

7) Data Analytics

8) New Media Marketing

9) Market & Artificial Intelligence

Candidates with relevant training and good presentation skills are preferred.

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have at least three years of relevant experience in Facility Management.

You should have good knowledge in the maintenance of key facilities, especially Intelligent Building Management System, Air-Conditioning & Mechanical Ventilation (ACMV) System or Fire Protection System in large industrial/commercial building, hospital, data centre or critical facilities.

Experience in Building Information Modelling (BIM), Building IoT and Data Analytic, and/or Smart FM will be an added advantage.

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession. Your key role is to manage the department’s event agency and coordinate all event management industry projects. You will source for industry events in the private and public sectors with the aim of allowing students to conceptualise, plan and execute real life industry events/projects in the special events and MICE sectors. You will also establish constructive relationships with external stakeholders such as government agencies, event companies and other potential clients. ​

[What we are looking for]

You should have at least 3 years of relevant experience in Business Administration, Marketing or related disciplines with work experience in the field of Event Management. It is necessary that you possess experience in conceptualising a broad range of events in the special events and MICE sector.

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should be trained in Information Technology, Computer Engineering or equivalent and familiar with at least two of the following:

- Cisco Networking Technologies - Windows Server Administration

- Linux Server Administration

- Cloud Computing / Operations (Amazon Web Services, Azure)

- Virtualisation Platform (Vmware, VirtualBox)

- Network/System Automation

- Scripting Languages (Bash, Python)

- IT Service Management

In addition, you should have at least 3 years of relevant industry experience in networks, windows and servers and be able to develop, support and maintain the DevOps tools for deployment, monitoring and operations. You will work with the development, QA, Release Engineering, and Infrastructure team to maintain a high quality deployment platform. Professional certifications in Cisco CCNA, CCNP, MCP, AWS Certified Practitioner or equivalent will be an advantage. You should have a passion and genuine interest to share knowledge and interact with youth, with good communication and interpersonal skills.

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

- At least 3 years of relevant experience in Facility Management sector.

- Experience in adoption or implementation of Smart Facility Management, BIM for FM, as well as Building IoT and Data Analytic.

- Good knowledge in the operation and maintenance of key building facilities, especially Building Management System, Air-Conditioning & Mechanical Ventilation (ACMV) System or building security system in large industrial/commercial building, including hospital, data centre or other critical facilities.

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have relevant work experience in a service orientated organization preferably in the healthcare industry.

You should possess excellent administration and operations skills, with hands-on experience / expertise to teach in at least 3 or more of the of following areas:

• Customer Service and/ or essential patient management services related background such as infection control, patient care and healthcare financial advisory & counselling
• Customer Relationship Management applications (experience in using Patient Services software used in the healthcare industry, Salesforce or Suite CRM)
• Service Quality Management
• Data analysis tools and data mining skills (experience in using Qlik, Tableau, Power BI etc)
• Service Centre Operations with experience in handling omni-channel services application (experience in using Sangoma, Zendesk, HoduSoft, OmniPath etc would be an added advantage)
• Background in service design thinking would be desirable

Background in service design thinking would be desirable

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

Join our dynamic team as we seek an experienced individual to take on the role of Lecturer in Facility Management/Built Environment.

Key Responsibilities:

• Develop and deliver engaging lectures, seminars, and practical sessions infacility management and the built environment.

• Mentor students, fostering academic and professional growth through participation in competitions, projects, and industry placements.

• Design and oversee industry-relevant projects and consultancy work, providing hands-on experience and exposure to real-world challenges.

• Collaborate with industry partners to ensure curriculum relevance and facilitate student internships and placements.

• Stay current with industry trends, technologies, and best practices, incorporating them into teaching and curriculum development.

• Contribute to academic administration, including curriculum design, assessment development, and student advisement.

• Participate in outreach activities, such as students recruitment events, industry forums, and professional development workshops.

[What we are looking for]

1. Trained in Engineering or a related discipline.

2. Demonstrate significant industry experience in facility management, construction management, or related fields.

3. Possess strong interpersonal and communication skills, with a passion for mentoring and inspiring students.

4. Exhibit the ability to collaborate effectively with colleagues, industry partners, and other stakeholders.

5. Showcase a commitment to continuous professional development and staying informed about industry developments.

6. Possess relevant professional certifications or memberships (e.g., CFM,SIFMA, WSHO, Senior FSM), advantageous.

Applicants with relevant experience can anticipate opportunities for career development and advancement, including progression to Senior Lecturer or equivalent positions. Regular industry attachments or experiences will be provided to refresh skills, knowledge, and practices, ensuring ongoing professional growth and maintaining excellence in the field.

If you have a passion for education, industry engagement, and shaping the future of facility management and the built environment, we invite you to apply and become a valuable part of our vibrant academic community.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.