About the role

Reporting to the Head of Industrial Vertical for Asia Pacific, this role will work closely with internal and external stakeholders on Industrial accounts, building long-lasting relationships and ensuring a high-level of service quality across all services.

What you will be doing

1) Perform lobbying actions

• Identify Key Account targets based in Asia Pacific region, identify decision-makers and specifiers and achieve the widest knowledge possible (activities, subsidiaries, decision structures…) for Industrial accounts
• Send sales leads to network in order to increase CEVA Logistics penetration in Asia Pacific
• Establish a referencing strategy for regional or international Industrial accounts (decision-makers, accounts mapping, lines of approach…)
• Undertake necessary lobbying among prospective Industrial Key Accounts to promote CEVA Logistics and to obtain the opportunity to participate for future Tenders

2) Commercialize and argue Bollore Logistics sales offer

• Represent CEVA Logistics to Key Accounts whose reporting needs a centralized and collaborative action (multi-scope)
• Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ)
• Sell the whole CEVA Logistics services supported by internal expertise
• Promote CEVA Logistics services and key Asia stations and regions
• Implementing new business strategies to expand new customer base and to secure target prospects

3) Provide consistent tariff offers

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management and a consistent organization between various implicated sites
• Establish, confirm and update CEVA Logistics tariff offers and write contracts in coordination with Legal Services
• Answer to tenders with Tender Management Desk if needed
• Participate in conjunction with Purchasing Department to negotiation among Suppliers

4) Service support

• Transfer obtained contracts to Operations in order to ensure required customer quality service to customers
• Support services or operation sites via appropriate information on SOP to apply
• Intervene among sites and participate in dispute settlement
• Monitor customer account profitability and problems linked to receipts with sites manager

5) Synthetize information through reporting

• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Report sales actions undertaken to perpetuate and develop CEVA Logistics Key Customer Accounts for Industrial vertical
• Update CRM with weekly activities and key accounts monthly reports

The successful candidate

• At least a Bachelor's degree in Business / Logistics / Engineering
• At least 7 years of related work experience in Freight Forwarding (Both Air & Sea Freight) & Contract Logistics
• Experience in Key Account management and development, preferably with network/contacts of decision makers in Asia Pacific
• Excellent communication, presentation and interpersonal skills
• Ability to work under pressure, independently and as a team player
• Good critical thinking and problem solving skills

About the role

Reporting to the BI Solutions Support Team Lead, this role will support internal stakeholders in Asia Pacific with all performance issues relating to back office BI applications, ensuring smooth operations while looking into potential process improvements.

What you will be doing

• Monitor and manage ticketing system effectively
• Perform analysis and troubleshooting of reported issues to identify root cause
• Collaborate and share knowledge with other team members to resolve issues and identify opportunities for improvement
• Prepare or update technical documents or user guides
• Participate in the enhancement and support of cyclical processes (e.g. annual budget, year opening processes)

The successful candidate

Essential

• At least a Bachelor's degree in Information Technology, Computer Science, Business Intelligence, or related field
• At least 2 years' experience in application support or similar roles
• Strong working experience in BI tools (e.g. Tableau, PowerBI)
• Working knowledge of MS SQL server and SQL scripting

Desirable

• Motivated, self-driven
• Meticulous and able to multi-task in a fast-paced environment
• Able to communicate clearly and effectively with all levels of users in English
• Open to learn and work with new technologies

Job Description & Requirements

Overall job objectives:

Responsible for manning trucks by providing timely and efficient delivery services

Main responsibilities:

• Execute timely collection and delivery of goods
• Must handle delivery and pickup documents correctly
• Must be able to check documents and tally with shipments before loading or pickup from customers
• Ensure proper handling of delivery documents (DO)
• Ensure vehicle in good condition by checking vehicle’s road worthiness before use

Job Requirements:

• Class 4 Singapore Driving License
• Familiar with road and landmarks in Singapore
• Possess positive working attitude, responsible and eager to accept new challenges
• Physically fit
• Must be willing to work as a team

Job Title: Logistics Supervisor (ID3452)
Location: Tuas
Working Hours: Mon-Fri 9am to 6pm
Salary: $2500-$2800

Job Description:
JOB RESPONSIBILITIES:
• Supervise and lead the logistics team.
• Coordinate transportation and storage of goods.
• Manage inventory levels and optimize warehousing.
• Work with vendors and negotiate contracts.
• Ensure compliance with safety regulations.
• Prepare reports on logistics performance.

Requirements:
• Minimum 5 years experience in doing logistic supervisor
• Strong communication and problem-solving skills.
• Proficient in logistics software.

Job Title: Logistics Executive/Coordinator (ID3228)
Location: Tuas
Working Hours: Mon-Fri 9am to 6pm
Salary: $2500-$3000

Job Description:
· To perform day to day warehouse activities and ensure proper and timely execution according to procedures
· Prepare full set of import and export documents. (Invoice, packing list, COO, B/L, insurance, L/Cs and etc).
· Source and negotiate of freight rates with shipping agents, forwarders and 3PL.
· Carry out shipment booking and monitor shipment status to ensure timely delivery to customers.
· Perform Custom permits declarations for import/export shipment,
· Liaise and coordinate with internal and external parities to ensure smooth and timely execution of shipments.
· Handling of customers’ enquiries and/or complaints in a timely and professional manner.
· Control, update and maintain records for all stocks inventory and the movement of inbound/outbound cargos
· Assist to conduct cycle count and stock check in order to ensure 100% accuracy
· Ensure efficient use of warehouse space, manpower and equipment
· Ensure good house-keeping and cleanliness within the warehouse
· Supervise and review the operations activities and ensure compliance with SOP and customers’ requirement
· Any ad-hoc duties as assigned
· Investigation of incidents and accidents and reports submission

Requirements:
· Minimum Diploma with 1 years of relevant experience in a forwarding/shipping company with warehouse experience .
· Able to work under stress and independently in a fast paced environment
· Good communication skills

Job Title: Logistics Driver (ID8142)
Location: Woodlands, Singapore
Working Hour: Monday – Friday 8am – 5pm
Salary: $2400 - $2800
Gross Salary: $3000 - $4000

Job Description:
• Perform loading/ unloading/ arranging of warehouse cargo and items
• Collection/delivery of goods from/to customer scheduled by supervisor
• Check items at collection / loading
• Ensure goods are safely and timely delivered / collection
• Goods collected must be verified accordingly to customer’s gate-pass
• Assist in logistics duties, including packing & sorting of goods prior delivery
• Ensure vehicle cleaning and to upkeep vehicle maintenance, including petrol and regular vehicle servicing
• Ad hoc duties assigned by supervisor or management

Requirement:
• At least, 2 years of relevant work experience required for this role
• Valid LTA Class 3 & 4 driver license
• Good driving records
• Willing to work overtime when required
• Attentive, Reliable and Disciplined
• To adhere to the company’s policy, rules, and regulations
• Able to speak Mandarin preferably, to communicate with production/QC workers
• Able to perform OT when required which include weekend and PH
• Possess strong teamwork and able to co-work and co-ordinate

About the role

The Senior Payroll Executive is responsible for full spectrum of payroll function including processing of salaries/ wages, pay adjustment, CPF submission, annual tax filing as well as regular headcount & reporting related to payroll, ensuring a high level of data accuracy and compliance. This is a one-year contract position.

What you will be doing

• Manage mid to complex monthly payroll processing across different shift patterns including overtime pay, festive advance pay, ad-hoc payroll and allowances.
• Ensure timely submission of tax clearance for non-local leavers.
• Prepare various quarterly accrual and provision reports for Finance reporting.
• Assist in preparation for journal posting to Finance system.
• Assist to prepare pre-payroll activities (e.g month end data for payroll checking, leave and attendance checking).
• Manage stakeholders enquiries relating to payroll costs, reports and grants computation.
• Any other ad-hoc duties as required.

The successful candidate

Essential

• Bachelor’s degree or relevant certification in HR
• Experience in payroll processing for both white-collar and blue-collar employees
• Highly proficient in MS Excel
• Meticulous
• Highly organised

Desirable

• Prior experience with BIPO system will be an advantage

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

The Senior Business Development Associate is responsible for new business acquisition, and onboarding of merchants.

He/She will be responsible for generating, qualifying, nurturing and closing potential leads for the various services that Ninja Van Singapore provides. During the onboarding period, the incumbent will also be expected to resolve all issues that may arise from client’s unfamiliarity of our services.

Responsibilities

• New Business Acquisition
• Schedule meetings with potential prospects to understand service requirements of clients
• Acquire new clients to increase country revenue
• Pitch operational requests to internal stakeholders to help meet clients’ requirements and SLAs
• Prepare sales proposals, presentation decks, profitability analysis and contract documents
• Compliance to sales process and legal compliance
• Educate clients on the basic requirements of Ninja Van’s service
• Lead Generation and Qualification
• Creatively seek and reach out to key decision makers of potential leads
• Respond to and qualify inbound leads in a timely manner
• Import and maintain data of leads in Salesforce CRM
• Ensure that clients’ business is a good fit for Ninja Van
• Account Management
• Build and maintain positive working relationships and strong rapport with accounts for high account retention and client satisfaction
• Identify ways to increase sales revenue and wallet shares with existing accounts
• Monitor and ensure promised delivery SLAs are met
• Stakeholder Management
• Collaborate with external and internal operations teams to ensure required resources and operational support is available to them and their team

Requirements

• 2 - 5 years of experience in a business development and client-facing role
• Diploma in any field or higher, Degree preferred
• Experienced in sales negotiation, analysing pricing strategies and solutioning
• Experience with end-to-end sales pipeline management and closing large, strategic deals
• Manage enquiries and complaints with tact and professionalism
• Good team player with ability to interact with all levels
• Proactive, curious and entrepreneurial
• Proficiency in Microsoft Office suite