Responsibilities:

• Study client’s requirement and provide optimal logistics operating solutions.
• Work closely with operations to identify any out-of-scope requests, generate change request forms and update standard operating procedures.
• Be the key point of contact between business and its clients, building strategic partnerships, overseeing business performance to strengthen existing client relationships.
• Maintain up-to-date client profile with contract expiry dates and perform contract renewal with clients nearing to the expiry dates.
• Be able to negotiate rates and service scopes with existing clients.
• To support implementation of projects handover, and on occasion, take the lead to develop and cross-functional implementation of value-added supply chain solutions.
• Consistently monitor our service standards and work with our operations team to drive suppliers and operation teams across all areas of responsibility ie lead times, complaints, escalation.

Requirements:

• Bachelor's degree in Supply Chain Management / Logistics or relevant qualification and above.
• At least 5 years’ of relevant experience within a similar position in the logistics industry is preferred
• Excellent written and verbal communication skills
• Proven experience or track records of past secured accounts and positive sales performance
• Proficient in MS Office such as PowerPoint, Excel, Words etc
• Excellent business acumen, with strong business analytical skills
• Strong project planning & management skill, and handling multiple projects, assignments and duties
• Customer oriented

Customer Service Oversight:

Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.

Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.

Performance Metrics:

Establish and monitor key performance indicators (KPIs) for customer service activities.

Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.

Customer Relationship Management (CRM):

Manage the CRM system to track customer interactions, sales, and support activities.

Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.

Communication:

Act as a liaison between customers and other departments to resolve issues and improve overall service.

Develop and distribute regular customer service reports to senior management.

Logistics Systems Management:

Logistics Operations:

Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.

Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.

System Implementation and Management:

Implement and maintain logistics management systems (LMS) and other relevant technology solutions.

Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.

Supply Chain Coordination:

Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.

Negotiate contracts and agreements to secure the best terms and conditions for the company.

Continuous Improvement:

Identify opportunities for process improvements and implement best practices in logistics and supply chain management.

Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.

Reporting and Analysis:

Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.

Cash Handling and Reconciliation: Receive and verify cash bags collected by couriers, ensuring quantities match Trust Receipts. Sort, pack, and seal cash bags for delivery to designated banks.
Issue and maintain manifests and Trust Receipts. Coordinate with couriers for bank deposits.
Manage cash float exchange, including packing, receiving, and banking.
Generate detailed reports on all cash transactions, including bags received and issued.
Maintain accurate records of float funds and conduct regular stock counts.

Inventory Management: Assist in issuing consumables to customers.
Record and track the quantity of consumables in and out of the vault.
Participate in periodic stocktaking of cash and consumables.

Security and Compliance: Adhere to strict security protocols and procedures to safeguard valuable assets. Maintain a secure and controlled environment within the vault. Ensure compliance with relevant regulations and internal policies.

Job Requirements:

• Previous experience in cash handling or a similar role preferred
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Excellent organizational and time management skills
• Strong numerical skills and basic computer literacy
• Ability to work in a secure environment with strict adherence to procedures
• Valid identification and clean background check
• Experience with vault management systems and security protocols
• Knowledge of relevant regulations and compliance standards

• Possesses deep experience in managing finished goods & spare parts logistics operations in SEAO region, especially in an outsourced 3rd party logistics (3PL) management environment
• Focuses on logistics and domestic distribution areas (including warehousing, inland transportation operations, home delivery & importation)
• Works closely with Subsidiaries’ logistics personnel to understand country-specific business requirements, logistics market trends, service and product offerings in the Consumer Electronics industry vertical
• Be responsible to analyze logistics cost data, identify areas of abnormality and ensure cost accuracy.
• Be responsible for identifying, analyzing and proposing process improvement initiatives and cost savings opportunities across Subsidiaries
• Implements all regional strategic initiatives and coordinates efforts with Subsidiaries’ logistics personnel in providing regional direction and project management support
• Be active in the role of consultancy and interaction with Suwon office and other regional counterparts in discussion and sharing of best practices in logistics operations.
• Due to business needs, to support translation (English to Korean) & prepare Korean reporting

Skills & Competencies:

• Experience with LE module in SAP or other major ERP suites
• Demonstrate strong analytical skills
• Demonstrate ability in auditing & resolving operational issues in an environment where logistics management is outsourced to a 3PL.
• Strong communication and negotiation skills – being persuasive and influential with stakeholders e.g. 3PL and/or subsidiaries logistics partners
• Experience in project management – ability to structure and execute projects, as well as manage key stakeholders and timeline
• Ability to multi-task, deliver on commitments and in accordance to timeline
• Creative thinking – active in pursuit of innovation and excellence in logistics processes and ability to execute the idea.

Qualifications

• Minimum 10 years of experience in Logistics or Supply chain
• Proven track record in logistics operations and demonstrated experience in dealing with supply chain projects
• Good understanding of supply chain, freight management and contract logistics processes
• Experiences in 3rd party logistics company or operational experiences preferred
• Due to regular business communication and reporting requirements with HQ, business level proficiency in both English and Korean language would be highly desirable

Job Purpose

To provide quality service and achieve satisfaction to our valued partners and customer.

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Comply with company rules and regulation.
• Do reports that required from Superior (will advise and guide)
• Other ad hoc duties as assigned

Requirement

• Able to speak and write fluent English and Mandarin
• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.
• Proficiency in Microsoft Office is required.
• Able to commit on Saturday.
• Might required to work or answer calls even after work (as operation still ongoing)
• Able to work independently in a busy and fast paced environment

Job Responsibilities

- Daily deliveries collection from customers' warehouse, deliver to local sites & shipyards

- Jurong Port terminals (Marina South Wharves & Penjuru) for loadings / offland collections

- PSA supply within Pasir Panjang, Brani, Tanjong Pagar & Tuas Megaport

- Any other Adhoc assignments

Job Requirements

- Singaporeans And PR

- Possess Class 4 driving license

- Prefer familiar with Singapore roads to daily deliveries & terminal loadings (Training will be provided)

- Forklift license is added advantage (Non Vital, Courses will be arranged)

- Able to speak English & write basic English for communications purpose & checking of DO

- Willing to do overtime if necessary

- 5.5 working days per week

-Contact -Mr Gabriel +65 9691 3874 for more details

OVERVIEW:
The Marine Document Control Specialist will be responsible for managing and organizing all documentation related to QHSE audits, inspections, certifications, and permits for vessel fleets. This role includes coordinating document control procedures, ensuring compliance with maritime standards, and supporting training efforts for new employees and crew members. This position is offered on a 6-month contract basis, with the possibility of renewal based on performance and business needs.

What You Will Be Doing:

Document Management & Control:

• Receive, register, classify, and archive all incoming and outgoing documents, such as bills of lading, packing lists, certificates, contracts, permits, and HSE reports.
• Maintain an organized electronic and/or physical filing system for easy document retrieval and tracking, including HSE records.
• Ensure document metadata is accurate and complete (e.g., document type, date, vessel name, voyage number).
• Implement version control procedures to track document changes and revisions.
• Develop, execute, and uphold comprehensive document control procedures in line with company policies, industry best practices, and HSE standards.
• Provide training and support to staff on document control processes and the use of document management systems.

HSE Responsibilities:

• Prepare and maintain HSE statistical tracking and trending data.
• Assist the Marine Manager in meeting client HSE requirements.
• Help develop QHSE Plans that align with company policies and local client needs.
• Provide feedback to the Marine Manager regarding QHSE performance.
• Contribute relevant data for monthly QHSE reports.
• Serve as the administrator and record keeper for QHSE audits, inspections, reports, certifications, and permits.
• Monitor Fleet Lagging and Leading Indicators.
• Conduct QHSE audits and inspections as needed.
• Deliver HSE presentations and training to employees, including HSE Induction sessions.

What We Are Looking For:

• At least a Diploma in a relevant field (e.g., shipping, logistics, business administration) or equivalent experience.
• A minimum of 2 years of proven experience in document control, preferably within the shipping or logistics sector.
• Proficiency in document management systems and Microsoft Office Suite.
• Strong organizational and time management abilities.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Capability to work independently as well as collaboratively within a team.
• Knowledge of shipping documentation and regulatory requirements is a plus.

OVERVIEW:

The Assistant Marine Superintendent plays a vital role in ensuring the safe, efficient, and compliant operation of our fleet. This position requires a minimum Certification of Competence (CoC) Class 3 and involves a diverse range of responsibilities, including managing safety systems, conducting investigations, optimizing costs, overseeing training programs, and providing marine expertise, all while ensuring regulatory compliance. Collaborating closely with various departments—such as safety, technical, crewing, and training—the Assistant Marine Superintendent is dedicated to maintaining the highest standards of safety, quality, and environmental protection.

KEY RESPONSIBILITIES:

Safety Management and Training:

• Assist in developing, implementing, and maintaining the company’s Safety and Environmental Management System (SEMS) to meet international and industry safety standards.
• Collaborate to create and deliver comprehensive training programs for crew on safety procedures, emergency response, and environmental protection.

Market Research and Investigations:

• Research market trends, regulatory updates, and technological advancements in the maritime sector to identify risks and opportunities.
• Investigate incidents or near-misses involving company vessels to determine causes and recommend corrective actions.

Cost Control and Efficiency:

• Analyze marine operations costs to identify potential savings and implement efficiency measures without compromising safety or performance.
• Monitor vessel operations to ensure compliance with company standards and identify any deviations affecting costs or efficiency.

Reporting and Continuous Improvement:

• Report deficiencies, incidents, and near-misses to relevant stakeholders, including senior management and regulatory authorities.
• Identify areas for improvement in operations, safety procedures, and training, and recommend changes for approval.

Safety and Accident Analysis:

• Work with relevant departments to collect and analyze safety-related data, including injuries and incidents.
• Ensure that appropriate corrective actions are taken to address identified risks.

Training Policies and Review:

• Monitor and review training policies for both shore-based and onboard personnel to ensure effectiveness.
• Collaborate with the training department to update materials and methodologies as needed.

Marine Advice and Vessel Performance:

• Provide expert marine advice to assigned vessels on navigational, communication, cargo handling, and ship handling issues.
• Monitor and provide feedback on the performance of Masters on assigned vessels.

Fleet Instructions and Vessel Vetting:

• Regularly review and update fleet instructions to ensure safe and efficient vessel operations.
• Ensure all vessels undergo thorough vetting to meet the requirements of major oil companies and other stakeholders.

QUALIFICATIONS:

• Valid Class 3 Certificate of Competency (CoC) issued by a recognized maritime authority.
• Bachelor’s degree in Marine Engineering, Naval Architecture, or a related field.
• Minimum of 5 years of seagoing experience as a senior officer, with command experience preferred.
• Strong knowledge of international maritime regulations (e.g., SOLAS, MARPOL, STCW, ISM Code).
• Excellent communication, creative thinking, and problem-solving skills.
• Strong leadership abilities and teamwork skills.
• Proficient in Microsoft Office Suite and relevant software applications.

Job Summary:

We are seeking a motivated and detall-oriented individual to join our team as a Logistics Assistant. The primary responsibility of this role is to support the daily operations of our logistics department. Basic data analysis skills are required to excel in this role.

Responsibilities:

1.Monitor and evaluate the performance of third-party logistics (3PL) providers, ensuring adherence to service level agreements and key performance indicators.

2. Conduct root cause analysis to identify and resoive any issues or inefficiencies in the logistics process.

3.Regularly check for stuck parcels and take necessary actions to ensure timely delivery.

4.Assist in monthly 3PLvolume forecasting. analyzing histoncal data and trends to predict future demand accurately.

5.Collaborate with internal teams to gather and analyze data related to logistics operations. identifying areas for improvement and implementing necessary changes.

6.Assist in the development and implementation of logistics strategies to optimize efficiency and reduce costs.

7. Prepare reports and presentations on logistics performance,highlighting key findings and recommendations.

8.Maintain accurate records and documentation related to logistics activities, such as performance reports, root cause analysis findings. and forecasting data.

9.Stay updated with industry trends and best practices in logistics management and data analysis.

10.Provide general administrativo support to the logistics department as needed.

Requirements:

1. Minimum diploma in logistics and/or supply chain management or relevant studied,

2. Basic understanding of logistics processes and terminology. 1-2 years logistics background is prefered.

3. Good analytical and problem-solving skills, with the ability to conduct root cause analysis and data analysis.

4. Proficient in using Microsoft Excel or other data analysis tools. SOL kowledge is an advantage.

7. Good communication and interpersonal skills.

8. Ability to work well in a team and collaborate with cross-functional teams.

9. Ability to work in a fast-paced and dynamic environment.

Roles & Responsibilities

Job Responsibilities:

1 Responsible for delivering the company's warehouse goods to the establishment site;

2. Responsible for the loading and unloading of goods and the collection of goods;

3. Responsible for the signing and handover of bills;

4. According to the standard delivery procedures, safe, timely, standardized and efficient, and do a good job in delivering and picking up personnel;

5. Responsible for the cleaning of the car.

Job requirements:

1. Between 25-45 years old, high school education or above;

2. C4 or above, more than 3 years of driving experience, known traffic conditions;

3. Integrity, honesty and stability, punctual and dedicated;

4. Good health, no bad health, no record of safety accidents;

5. Love your own work, work hard, and obey the arrangement of leaders.

6. Working at Night Job, 6:00 pm – 3:00 am.

7. Able to work 6 Days per week.

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] & [email protected]

• Perform warehouse planning and layout plans
• Update data in MS Excel
• Able to report operational maintenance, improvement or repair needs to superior
• Allocate drivers and attendants to project lorries
• Report any warehouse incidents to superior
• Comply to HSE and ISO standards
• Perform any other ad-hoc projects or duties as assigned

Roles & Responsibilities

Job Responsibilities:

1 Responsible for delivering the company's warehouse goods to the establishment site;

2. Responsible for the loading and unloading of goods and the collection of goods;

3. Responsible for the signing and handover of bills;

4. According to the standard delivery procedures, safe, timely, standardized and efficient, and do a good job in delivering and picking up personnel;

5. Responsible for the cleaning of the car.

Job requirements:

1. Between 25-45 years old, high school education or above;

2. C4 or above, more than 3 years of driving experience, known traffic conditions;

3. Integrity, honesty and stability, punctual and dedicated;

4. Good health, no bad health, no record of safety accidents;

5. Love your own work, work hard, and obey the arrangement of leaders.

6. Working at Night Job, 6:00 pm – 3:00 am.

7. Able to work 6 Days per week.

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] & [email protected]

Responsibilities:

- To be responsible for all routine clerical duties such as attending telephone calls, typing, filing, general data entry and other administrative paperwork

- Updating the database regularly

- Ad-hoc duties as assigned by superior/ management

Requirements:

- Minimum Higher Nitec or Diploma in any field or equivalent

- Proficient in Microsoft Office (words /excel /powerpoint)

- On-the-job training will be provided

- Strong willingness to learn

- Able to work independently & multi-task

- Able to commence work immediately or within a short notice

Job Description:

• Strategically plan and manage operations, manpower, transportation and logistics
• Enforce and ensure workers comply with safety standards and SOPs
• Attend and conduct necessary investigation and inspections for all accidents and infringements
• Resolve all operational issues and report rectification to management
• Prepare and attend weekly safety and operations meetings and reviews

Job Requirements:

• Minimum Degree or equivalent
• Possess Class 3/4 driving license is an added advantage
• Good analytical and problem solving skills
• Good interpersonal and multi tasking skills
• Able to work independently as well as in a team
• Able to work under stress and meet tight timeline
• Able to perform overtime when necessary
• Able to work on rotating shifts/weekends/public holidays when necessary
• Proficient in MS Office

Fresh entry applicants are welcome.

SAP Consultancy

1. Close cooperation with Lead Consultant Logistics, Key User community and Global Process Owner

• Be counterpart of LC and GPO
• Support performance of process management
• Align process definition with tesa strategy and IT strategy
• Perform strategic process consultancy
• Perform functional process consultancy
• Support in methods for process modeling
• Ensure process documentation
• Consult in process definition, ensure processes fit to existing system landscape or adjustments to it could be easily implemented
• Translate between business and technical IT experts
• Be counterpart of business in IT

2. Support in design of IT solutions

• Creation of the concepts in corporation with the Business
• Support Lead Consultant in design IT-solutions together with technical IT experts
• Be responsible for IT-solution from perspective of process support
• Responsible for the functional specifications and product descriptions

3. End-to-end process consultancy

• Main focus and deeper knowledge also about system solutions for specific process steps
• Understand the whole process with all integration aspects
• Consult business how the best implementation of functional requirements in the existing system would be (best practise)

SAP Roll-out

• Implement of the new processes and solutions
• Perform quality assurance during rollout project
• System customizing
• Perform unit testing
• To work with the other SAP team members to ensure the system integration aspect.
• Coordinate and manage external service provider

Innovation and Improvement

• Independence process analysis, creation of ideas for process and system optimization including implementation
• Manage system upgrades and enhancements for SAP Logistics
• Tracking market trends and state of the art solution as well as performing benchmarking
• To provide the third level support to the users

Ad-hoc Projects

• Assist IT Director on special ad hoc project on a need’s basis.

Job Summary:

We are seeking a motivated and detall-oriented individual to join our team as a Logistics Assistant. The primary responsibility of this role is to support the daily operations of our logistics department. Basic data analysis skills are required to excel in this role.

Responsibilities:

1.Monitor and evaluate the performance of third-party logistics (3PL) providers, ensuring adherence to service level agreements and key performance indicators.

2. Conduct root cause analysis to identify and resoive any issues or inefficiencies in the logistics process.

3.Regularly check for stuck parcels and take necessary actions to ensure timely delivery.

4.Assist in monthly 3PLvolume forecasting. analyzing histoncal data and trends to predict future demand accurately.

5.Collaborate with internal teams to gather and analyze data related to logistics operations. identifying areas for improvement and implementing necessary changes.

6.Assist in the development and implementation of logistics strategies to optimize efficiency and reduce costs.

7. Prepare reports and presentations on logistics performance,highlighting key findings and recommendations.

8.Maintain accurate records and documentation related to logistics activities, such as performance reports, root cause analysis findings. and forecasting data.

9.Stay updated with industry trends and best practices in logistics management and data analysis.

10.Provide general administrativo support to the logistics department as needed.

Requirements:

1. Minimum diploma in logistics and/or supply chain management or relevant studied,

2. Basic understanding of logistics processes and terminology. 1-2 years logistics background is prefered.

3. Good analytical and problem-solving skills, with the ability to conduct root cause analysis and data analysis.

4. Proficient in using Microsoft Excel or other data analysis tools. SOL kowledge is an advantage.

7. Good communication and interpersonal skills.

8. Ability to work well in a team and collaborate with cross-functional teams.

9. Ability to work in a fast-paced and dynamic environment.

Jason Marine Group Limited is a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

Reporting to the Logistics Manager, the Logistics Assistant is responsible for coordinating general warehouse operations and activities including picking and packing, shipping and receiving deliveries, conducting stock checks, documenting warehouse transactions and records, and storing of inventory.

He is also responsible for the safe and efficient operation of handling equipment and spare parts. He is expected to work with internal and external stakeholders to accomplish his work.

Key Duties and Responsibilities

1) Perform receiving, goods checking, put-away, order picking and issuing / shipping of equipment and spare parts

2) Update all receiving and issuing transactions into the inventory management system

3) Check the quality of materials and monitor product lifespan

4) Handle import and export documentation

5) Assist in inventory control and conduct proper housekeeping in the store

6) Provide logistics administrative support

Requirements

1) ITE or equivalent

2) Basic IT and SAP knowledge

3) Cargo lifting, Cargo receipt, inspection

Work Environment

1) Full-time, working hours 8.30am to 5.30pm Mondays to Fridays, with lunch break.

40 hours per week

3) Our warehouse is located at Pantech Business Hub

Job description

• Ensure smooth order process flow from start to end and rendering full support to the Corporate Sales Team
• Handle all sales orders including manual order entries, processing, releasing orders to warehouse for processing and arranging local/export shipments
• Issuance of delivery orders (DO) and invoices. Verifying prices.
• Picking of goods according to documents.
• Delivery logs (daily) filing and completion. Ensure timely and completion of all deliveries and Master delivery log card (daily).Basic technical knowledge of all vegtables and fruits
• Knowledge of the problems of agriculture industry
• Initiative, drive and enthusiasm
• Excellent communication and'people skills'
• Good planning, IT and organtzational skills
• The ability to work calmly under pressure
• Willingness to travel in the assigned area
• Knowledge on handling import shipments
• Working days: 5 Days week (Off on Weekday and Sunday)

• Min. Education Level : Dipolma or Bachelor Degree
• Field of Study : Logistics, Sales or Marketing relevant field
• Year of Exp Required : 2
• Skills : Team Player, Sales, Customer service, Direct marketing - Campaign development, Marketing Promotions, Handling customer complaints, Interpersonal skills, Communications skills

Job Descriptions - Full spectrum of HR and Payroll function

Reporting to the HR Manager, you will be part of the HR Team based in Singapore. This role requires you to handle end to end HR and payroll full function for the local brand.

HR Generalists

· Recruiting, retention, and talent succession

(Understand the organization's needs and make sure those needs are met when recruiting for new positions, means hire the right employee)

· Providing reasonable accommodations, investigating allegations of wrongdoing, and terminations when dealing with staff with complex and sensitive issues

· Monthly processing and checking of payroll/reimbursement (200 plus headcount)

· Maintains compliance with local employment laws, regulations and recommended best practices; reviews policies and practices to maintain compliance.

· MOM work pass applications

· Oversees employee disciplinary meeting, investigationand termination.

· Providing information and answering employee questions related matters.

· Performs other duties as assigned.

Administration

· Maintaining employee p-files records, leave management.

· Update Company policies,

· Conduct disciplinary actions. Provides counselling, support and guidance to employee.

· All other ad-hoc administrative duties

Payroll

· Timely and accurate submission/payment of statutory obligations

· Provide support on payroll matters, tax issues and time track matters.

· Manage day-to-day liaison with Internal / Payroll outsourcing partners closely, including monthly attendance metrics.

· Provide reconciliation of final payroll based on monthly accounting schedule.

Requirements

· A Level/Diploma/Degree

· At least 2 years of relevant experience in Payroll

· Fluent in oral and written communication in both English and Chinese, (with Malay language will be a bonus)

· Knowledge of payroll and statutory compliance to MOM, CPF and IRAS

· Hands-on experience on HR and Payroll software/system, e.g. Peoplepay, WhyzeHR

Job Summary

We are seeking a highly motivated and experienced Marine Manager to oversee all aspects of our marine operations. The ideal candidate will possess a Class 1 Certificate of Competency (CoC), a strong command of maritime regulations, a proven track record in vessel management, and extensive experience working with oil majors.

Responsibilities

● Operational Excellence:

○ Plan, direct, and coordinate all marine operations, ensuring efficiency, safety, and compliance with industry best practices.

○ Optimize vessel schedules and deployments to maximize productivity and profitability.

○ Oversee cargo operations, bunkering, and port calls, ensuring smooth and timely execution.

● Compliance and Safety:

○ Ensure full compliance with all relevant local and international maritime regulations, including those of the Maritime and Port Authority of Singapore (MPA).

○ Implement and maintain a robust safety management system (SMS) in accordance with the International Safety Management (ISM) Code.

○ Conduct regular safety inspections and audits to identify and mitigate potential risks.

○ Oversee investigations into any incidents or accidents, implementing corrective actions to prevent recurrence.

○ Specifically ensure adherence to oil major safety protocols and best practices.

● Team Development:

○ Identify the training needs of the Marine Management team.

○ Identify and implement training programs to enhance skills, promote continuous improvement, and ensure staff are kept abreast of new regulations and industry initiatives.

Requirements

• Class 1 Certificate of Competency (CoC) is preferred.
• Minimum of 5 years of relevant experience in ship management, with at least 2 years in a managerial role.
• Experience working with oil majors is preferred.
• In-depth understanding of international maritime conventions and regulations, including SOLAS, MARPOL, and the ISM Code.
• Extensive experience working with oil majors, demonstrating a strong understanding of their specific safety and operational requirements.
• Must possess a relevant chemical tanker certification OR have substantial experience in the safe handling of chemical cargoes.
• Proven ability to lead and motivate teams, with excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities, with proficiency in data analysis and reporting.

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

Job Description:

• Perform all assigned warehouse tasks through safe, efficient, cost effective and accurate handling of customer products and materials using manual labour and equipment including forklift, reach truck and pallet jack
• Track and monitor inbound and outbound container status; and plan and coordinate loading and unloading of goods
• Timely loading and unloading of goods; and take photos of the unstuffing process to verify if there are damaged and/or discrepancy of goods received
• After unstuffing, check and take photos of the containers to ensure that the containers are externally sound and undamaged
• Submit the photos taken during and after the unstuffing process to the customer service department before returning the containers to depot appointed by the carriers to avoid disputes concerning the condition of returned containers as well as discrepancy in goods received
• Ensure prompt reporting of any suspected or apparent damage of containers and missing and/or damaged goods to the immediate supervisor
• Responsible for moving, sorting, labelling, repacking, stacking and storage control of goods
• Accurately locate and pick, both by hand and by using appropriate equipment including forklift and reach truck, from pallets, racks and shelves and the staging area
• Packing and/re-packing goods according customer specifications
• Release cargo for deliveries and self collections by customers
• Manage returned goods and conduct investigation on causes of returns; and provide feedback to team lead for recommendation of solutions
• Update warehouse management system and inventory status in client’s system
• Conduct stock take periodically and report discrepancies, if any
• Scanning of delivery orders duly signed by customers with company stamp
• Inspect equipment used in warehouse periodically and report any abnormalities or mechanical failures to the team lead to arrange for repair and servicing
• Responsible for housekeeping to ensure that the warehouse is maintained in a clean, neat, safe and orderly manner
• Comply with company regulations and rules at all times
• Perform general works and/or other duties as assigned by immediate supervisor and/or authorised personnel

Qualifications:

• Experienced in operating forklift, reach truck and pallet jack
• Physically fit to lift goods
• Able to read and comprehend basic English
• Possess basic Math skills
• Must have attention to details
• Good interpersonal skills with ability to communicate with colleagues and customers in basic English and; in a professional and positive manner
• A diligent and an excellent team player with flexibility to extend support during manpower shortage and with commitment to collaborate with other functions of the Company
• Ability to use computer and scanner; and knowledge of inventory control and general warehouse procedures are distinct advantages

Location of Work:

2 Tuas South Link 1 #06-07/08 Singapore 636904

Working Hours:

Monday to Friday : 8am – 5pm

Saturday : 8am – 12noon

JOB DESCRIPTION

· Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy

· Respond to customer enquiries and provide quotations to customers promptly

· Ensure timely and accurate processing of orders and issue billings accordingly

· Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to

· Work closely with overseas agent/partner and customer for scheduling of shipment

· Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier

· Follow up and update customer on all shipment details, schedule and status

· Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues

· Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice

· Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner

· Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary

· Check commodity harmonized system code if applicable

· Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc

· Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery

· Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately

· Work closely with accounts team to:

a. Resolve and reconcile credit note discrepancies against payment made by customers;

b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company

· Exercise good customer service skill when managing difficult customers and/or customer complaints

· Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues

· Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned

· Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved

· Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations

· Other ad hoc duties as assigned

QUALIFICATIONS

· Minimum Diploma in Supply Chain Management, Logistics or relevant field

· Fresh Diploma/Degree graduates are welcome to apply

· Prior experience in customer service and/or in the logistics industry would be distinct advantages

· Knowledge in import/export shipping procedure, incoterms and documentation are added advantages

· Proficiency in Microsoft Office is a pre-requisite

· Excellent communications and interpersonal skills with ability to build key relationships across all levels with internal and external stakeholders

· Self-starter who is hands-on, motivated, flexible, meticulous, proactive and action driven

· Strong planning, organizing, prioritization and time management skills

· Strong analytical and problem solving skills with ability to identify and assess problems quickly; to apply judgment and recommend solutions within broadly defined guidelines

· A strong team player with commitment to collaborate with other functions of the Company

· Able to multitask and work under pressure and tight deadlines independently

LOCATION OF WORK

192 Pandan Loop #01-02 PANTECH Business Hub Singapore 128381

WORKING HOURS

Monday to Friday : 9am – 6pm

Extended hours depending on the exigencies of service

Responsibilities:

· Coordinate and handling of daily Reefer Operations inside PSA Terminal

· Liaise with internal & external customers to ensure repair job carry out timely and efficiently

· Conduct warranty check and QA check on job done by technical team to ensure proper billing to customer

· Any other duties as assigned by Supervisor / Manager

Requirements:

· Min. GCE “O” / Nitec in Engineering or equivalent

· Proficient in Microsoft Office and Email

· Good interpersonal and communication skills and able to interact with people of all levels

· Willing to work on rotation shift including Sunday & Public Holiday

We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified

This role provides support to essential business activities including daily operational activities, generating invoices, and other support to the Novogene NGS business.

Responsibilities

• Provide administrative support for local and international shipment activities, including inbound and outbound courier booking and tracking, ensuring shipment compliance.
• Support commercial activities and local despatch coordination, facilitating delivery or collection between the customers and service providers.
• Handle the receiving of biological samples, ensuring compliance with protocols.
• Understand and adhere to temperature requirements for samples. following established protocols.
• Handle customer enquiries through calls & emails.
• Support commercial activities, such as generating invoices and delivery order.
• Any other tasks as assigned.

Requirements

• Able to commit to a duration of 9-12 months.
• Strong computer literacy, with proficiency in Microsoft Excel.
• Prior working experience in the logistics industry is preferred.
• A team player.
• Details oriented, meticulous, and conscientious in work.
• Able to handle stress and adapt to changing priorities.
• Good coordination skills.
• Good communication skills, both verbal and written.
• Good phone etiquette, with the ability to communicate effectively with customers.
• Committed to supporting month-end business activities.
• Flexible and willing to accept ad-hoc and urgent tasks as needed.