• Monitor quality control activities to align with the production schedule, examining incoming, in-process, and outgoing products/shipments to ensure compliance with quality standards.
• Execute customized Quality Plans for individual customers and recommends solutions to address quality queries, customer complaints and audit requirements.
• Conduct tasks related to designing documentation guidelines and templates, while also delivering training on quality-related aspects.

Requirements:

• Degree in Materials Engineering or equivalent.
• At least 3 years of relevant working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

JOB DESCRIPTION

• Ensure operation procedures and practices are in line with company standard
• Organizing and maintaining the warehouse
• Basic warehouse duties - picking, packing, stock taking and inventory management
• Perform incoming, receiving, bulk break, verification of cargo & kitting
• Perform cycle counting related activities

Minimum Qualifications

• 6 years of formal primary education in country of origin
• Able to understand, read, write and speak simple English

Have to be familar with loose cargo & container operations, customs regulations, shipments and port regulations, including import & export.

To liaise with customers on their request for our transport services.

To assist operation controller with planning next day route details and assign jobs to drivers.

To assist with data entry on drivers jobs in google drive.

To assist with quotations for customers.

To apply LTA permits for oversized vehicles and CISCO escort

5.5 days week

Job Scope

• Delivering loose cargo from one point to another
• Internal Shifting of cargo
• Liaising with and assisting customers further
• Drive Trailer Truck and proper lashing of belts

Job Requirement

• 6 days work week
• Class 4/5 Driving License
• Related experience will be preferred
• No education requirement
• Can start work immediately

Responsibilities:

1. Manages the warehouse and shipping & receiving functions.
2. Maintains the accuracy of information in the Oracle Process module as well as the accuracy of the physical inventory.
3. Sets the minimum/maximum in the Oracle system, including maximizing the inventory turnovers to prevent expiration of raw materials.
4. Collaborate with key internal functions such as Operations Team, Business Support Team to provide excellence in supply chain visibility, responsiveness, cost effectiveness and on-time-in-full delivery to key stakeholders.
5. Strategically planning and managing logistics, warehouse operations, transportation and customer services
6. Responsible for the overall logistics of the facility including but not limited to inventory control, packaging, shipping and receiving – manage daily activity in these areas and work closely with Senior Logistics Administrator in the warehouse.
7. To assist warehouse activities as and when required when incoming/outgoing shipment volume is high.

Requirements:

1. Minimum 3-5 years experience in a logistic/warehousing role

2. Diploma in related field of study such as Supply Chain or Logistics Management preferred.

3. Oracle System knowledge preferable & Intermediate excel skills preferable.

4. Capable of working independently, self-motivator with and ability to adapt to changing priorities.

5. Computer knowledge Microsoft Power Point, Excel and Words

6. Ability to work irregular hours and under pressure when required.

Angela Teh Ling Wei (CEI No.R1104464)
Contact Number:67860100
Email Address:[email protected]
Recruit Express Pte Ltd / EA Licence No: 99C4599
We regret only shortlisted candidates will be contacted

Job Description

• Industry/ Organization Type: Logistics/ Transportation
• Position Title: Sales Manager (Logistics/ Freight Forwarding)
• Working Location: Bukit Merah
• Working Hours: 5 days (Mon – Fri, 9 am – 5.30 pm)
• Salary Package: Basic + Transport Allowance + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Acquiring new customers and increasing revenue from existing accounts
• New business development (60%) and current account sales management (40%)
• Building relationships with customers to drive profitable sales
• Meeting volume and revenue targets in Freight Forwarder sales channels
• Coordinating cross-trade business related to Singapore
• Supporting network/agent business by arranging shipments and providing information as needed
• Delivering optimal logistical solutions to customers
• Monitoring and achieving customer KPIs
• Preparing and issuing quotes, tenders, and SOPs
• Meeting and exceeding set sales targets
• Working closely with Customer Service and Operations to execute customer quotations
• Preparing weekly sales progress reports for management
• Keeping Managing Director and Sales Manager informed on market information

APPLY NOW!!!

• At least Diploma in Business, Marketing, Logistics & Supply Chain Management or a related discipline.
• Minimum 2 years of related sales experience in 3rd Party Logistics & Distribution/ Freight Forwarding/ Warehousing.
• Proficiency in MS Office (Excel, PowerPoint, Word) for sales presentations.
• Able to start immediately or within short notice.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65009 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Responsibilities:-

• Deliver / collect cargoes via lorry as per job assigned.
• Ensure documents and cargo dimensions tally as per job order.
• Carry out cargo / road survey and ensure information is feedback to office without delay.
• Perform documentation clearance duty during police escort.
• Perform port / custom clearance duties for import / export shipment.
• Assist in field operations e.g. Lifting operations, loading / unloading, stuffing / unstuffing, cargo lashing / choking.
• Other ad hoc duties as assign

Requirement:-

• Minimum "N" Level / ITE Certificate or equivalent
• Possess class 3 driving license
• Possess forklift license, rigger / signalman, lifting supervisor, WAH cert will be an advantage (those without will be sent for training)
• Possess some computer knowledge to input data into Warehousing Management System
• Those without experience but willing to learn with positive attitude are welcome to apply.
• Able to start work with short notice

• Liaise with clients/carriers/transporters/hauliers to execute import and export shipments (Sea/Air).
• Ensure execution of client requests/requirements and respond to their service issues/enquiries.
• Declaration of PM4 or Dangerous goods application and follow up with carrier for approval.
• Works closely with the Sales/Marketing Dept. and assist to quote on their behalf during their absence.
• Generate booking confirmations, Bill of Ladings and invoices to clients
• Document filing. Declaration of import/export permits.
• Follow up with overseas agents/carriers on shipment status.
• Sending pre-alert notice and advice to agent abroad for every shipment.
• Handling local shipper or agent abroad for any enquiries or complaint for any delay or discrepancies on document through telephone or e-mail.
• Preparing Shipping Certificates, Certificate of Origin and Fumigation Certificate.
• Checking the Portnet everyday and updating berthing and unberthing time for every shipment.
• Updates on exchange rates and SOB.

** Min 1 year experience.

Fresh Graduates are also welcome.

On-Job-Training / Related Job Courses can be provided for suitable candidates who have the right attitude but lacking the correct experience.

** Walking distance from MRT station. Friendly working environment.

** Salary will be commensurate base on qualification and experience.

** Medical and dental benefits provided.

Job Responsibilities:

• Perform warehouse operations
• Receipt, put away, pick, pack and stocktake
• Ensure all warehouse operations are performed on time
• Ensure all issues, before 4pm, picked by ‘D’ day
• Ensure all receipts to be bin in by ‘D’ + 1
• Ensure that stocktake is completed within the specified cycle
• Maintain proper housekeeping of the warehouse by performing 5S
• Ensure proper usage and maintenance of company’s equipment and MHEs
• Support in exercises or projects
• Loading and unloading of goods
• Delivery of goods and dispatch of documents
• Topping of stores
• Picking, Packing and issuing of stores
• Stocktaking activities
• Housekeeping of warehouse
• Assist to ensure proper accounting of the items
• Any other duties assigned by Supervisors

Salary:

• up to $2100 (Depends on experience)

Working Hours:

• Monday to Friday, 8am – 5.30pm

Period:

• Permanent

Location:

• West Area

Requirements:

• Min “O”/”N” Levels
• Relevant work experience

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

· Provide superior customer service to lounge guests to ensure that all service standards are of the highest level.

· Oversee day-to-day operations to deliver high level of service for lounge passengers consistently.

· Work closely with the lounge managers and duty managers, to ensure the smooth operation of the lounge.

· To lead, provide training and guidance to service staff.

· Monitor staff punctuality, staff performance and grooming.

· Handle and resolve issues or complaints in a professional manner.

· Undertake a busy and fast paced role with varied duties.

· Monitor and ensure quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standards.

· Carry out regular checks of all areas of the lounge, such as food counter, shower room, toilets, etc, to ensure cleanliness and tidiness at all times and the functionality of all facilities.

· Perform general cleaning.

· Assist in clearing plates and used cutlery from passengers’ tables, politely and promptly.

· Replenish all coolers and bar counters with the necessary drinks and table accessories.

· Assist in collecting and stacking up of dry stores and amenities.

· Maintain the buffet area of the lounge.

· Ensure that all food items at the buffet area are topped up.

· Heat-up and replenish food items for the buffet area promptly.

· Ensure that the buffet area is always neat and clean.

· Receive and account for food inventory, during stock deliveries.

· To assist in covering any other job positions, as and when required by the working situation.

· Handle administration duties, when required.

· Any other ad hoc duties assigned by management.

Possess at least 3 years of relevant background/work experience.

• Hospitality & Service qualifications an advantage.

• Ability to read, write and converse in fluent English.

• Good interpersonal and communication skills.

• Good customer service skills.

• Adaptable to change and a good team player.

• Physically fit and comfortable with standing long hours.

• Comfortable with a fast-paced working environment.

• May be required to do overtime (OT), when needed.

Able to drive confidently a prime mover with trailer carrying loose, heavy and bulky items and deliver to and from construction sites, manufacturing facilities, jurong & psa ports, suppliers and customers warehouses.

To check and secure cargo items on trailer safely with ropes, belts, chains before driving off.

Must observe and follow safety rules, traffic rules and regulations.

Our client is an international freight and shipping company. They are currently looking for a Logistics Sales and Business Development to join their expanding team.

Responsibilities:
- New client sales, relationship building and management.
- Agent relationship building and upkeep.
- Handle high level client queries.
- Learn and sell company's full list of client solutions
- Understand and build trade lanes between our international offices (SE Asia to Europe, Africa, USA etc)
- Statistical understanding and reporting of volumes and trade lanes.
- Business development strategies and analysis for staying ahead in todays market as well as new growth avenues.
- Mentor new team members.

Requirements:
- Minimum 6-12 years experience in Logistics Sales, new client leads, cold calling, etc
- Knowledge of Imports / Exports / General Logistics / Warehousing/ Customs / Rate Understanding
- Seafreight and Airfreight knowledge (Importing and Exporting), Consolidations, Negotiations
- Knowledge in Microsoft Office: Word / Excel / Microsoft Outlook

Interested candidates are invited to send in your resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consent us to perform on your behalf.

EA License: 19C9782 (Cultivar Asia Pte Ltd)

EA Personnel: R23113231 (Lum Charmaine)

Our client is a global manufacturer. Due to business needs, they are now recruiting a Logistics Assistant to be part of their Logistics team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibilities:

• Administer receiving tasks (GR) independently.
• Verify deliveries against supplier invoices.
• Assist in MTS/WMS labeling.
• Coordinate with forwarders and suppliers for on-time delivery.
• Ensure compliance with FIFO, 5S, and safety protocols.

Requirements:

• Minimum NITEC in any relevant field
• Experience in mass manufacturing environment materials management

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is an international freight and shipping company. They are currently looking for a Junior Operations Controller to join their expanding team.

Responsibilities:
- Handles end-to-end all the operations sea bookings, including document handling and creation.
- Agent and partner communication and tracking throughout the process.
- Internal communications between offices/ clients on shipments.
- CargoWise file creations and management.
- Ensure systems are kept up to date throughout the process. (CargoWise)
- Ensure processes are being adhered to throughout shipping process.

Requirements:
- Minimum 1-3 years experience in Logistics
- General knowledge of Imports / Exports / General Logistics / Warehousing/ Customs / Rate Understanding
- Sea freight knowledge (Importing and Exporting / Cross Trades)
- SE Asia Knowledge

Interested candidates are invited to send in your resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consent us to perform on your behalf.

EA License: 19C9782 (Cultivar Asia Pte Ltd)

EA Personnel: R23113231 (Lum Charmaine)

Responsibilities

• Assist in maintaining of building facilities on timely - servicing, inspection, equipment re-certification etc..
• Undertake minor repair and maintenance work.
• Conduct daily facilities inspection to identify any defect
• Determine and analyze the cause of defects, breakdowns and faults & provide suggestions to prevent any future occurrences
• Liaise and supervise contractors on facilities repair / renovation works to ensure acceptable standard of work
• Ensure that only authorize users have accessed to locked venue
• Other tasks as assigned by the Management

Requirements:

• Diploma holder in M&E / Civil Engineering or its equivalent
• 2 years of work experience in Facilities & Building Management
• Can work under minimal supervision and is pro-active

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gnKWWFT2

• Opportunity to make key decision for solution architecture
• Engage with senior business stakeholders

About the company

Our Client is a market leader in their industry. With rapid expansion plan, they are now looking for a new IT Architect / Solution Architect ( WMS, EDI and etc) to join their team.

About the job

Your responsibility involves:

• Facilitates tangible transformation and modernization outcomes by contributing to the development of a well-defined architectural vision and roadmap.
• Offers proficiency in architecture principles and standards when engaging with architecture governance committees.
• Acts as a knowledgeable resource to guide other teams and foster alignment of architectural elements within technical solutions.
• Contributes to the establishment of essential architecture concepts, standards, tools, best practices, and methodologies for the organization.

Skills and experience required

As a successful applicant, you will have at least at least 5 years of experience in warehouse management System / WMS, EDI and etc. At least 3 years of experience in drive the establishment of key architecture standards, tools, best practices, and methodologies. will be required for this role.

Candidates with TOGAF certification will be of added advantage.

Whats on offer

This is an excellent opportunity to drive transformation with autonomy to make key decisions.

To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at https://www.linkedin.com/in/hoonteck-nologyrecruitment/. (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gnKWWFT2 (EA: 94C3609/ R1219669)

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $4000 - $5000
• Working location: Tanjong Pagar

Requirements:

• Bachelor's degree in business management, Logistics, or related field (preferred).
• Minimum of 5 years of experience in transport and logistics management, preferably in the travel industry.
• Familiarity with transportation regulations and safety standards.

Responsibilities:

1. Transport Management

• Coordinate transportation logistics for inbound travelers, including airport transfers and tour vehicles.
• Ensure timely and efficient transportation services for clients.

2. Supplier Relations

• Collaborate with transportation providers and suppliers to negotiate contracts and rates.
• Monitor the performance of suppliers and maintain strong relationships.

3. Inventory Control

• Manage and maintain an inventory of vehicles and equipment.
• Ensure the availability of vehicles and resources for scheduled operations.

4. Quality Assurance

• Oversee the quality and safety standards of transportation services.
• Implement and enforce operational protocols and safety measures.

5. Logistics Planning

• Plan and execute logistics for tours and travel itineraries.
• Optimize routes and schedules to maximize efficiency.

6. Team Leadership

• Supervise and lead a team of transport and logistics personnel.
• Delegate tasks, set goals, and ensure compliance with policies and procedures.
• Produce and present to Management a monthly result.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description & Requirements

Primary Objective(s)

• This position is responsible for effective handling of Spot-Bid / Tenders from customers and aligning opportunities with the company’s strategic objectives
• Provide leadership on pricing process, standards and quality to ensure complete and competitive pricing

Duties and Responsibilities

• Translate and cascade customer’s pricing instructions into RFQ pricing instructions for involved country pricing teams
• Checking for completeness and correctness of submissions in accordance to customer requirements
• Coordinate with multiple stakeholders including local office teams to ensure timely responses on pricing offers
• Reviews and benchmark pricing received from the countries to ensure competitive submission to the customer
• Handle pricing enquiries from countries
• Comprehensive translation from internal pricing file to external customer file
• Ensure timely, competitive and complete submission of RFQ rate cards and other requirements
• Monitor and follow up on bid status and results
• Support agreed pricing process, data quality and compliance
• Upload pricing team’s performance and support pricing head in the quality assessment of the countries
• Work with and keep updated with pricing relevant software
• Update an maintain RFQ tracker in internal reports and management system

Skills and Experience

• At least a diploma in logistics and supply chain management or relevant
• Minimum 3 years of working experience in logistics or supply chain
• Strong computer skills, especially in Microsoft Excel (Pivot table, V/H-Lookup etc)
• Good project management skills to stay on top of multiple deadlines for multiple bids in parallel
• Good communication and interpersonal skills to properly engage with country pricing teams of different cultural backgrounds
• Strong analytical mind ideally paired with operational experience to be able to quickly understand and challenge country bid input
• Ability to work under pressure to cope with periods of high workload and tight timelines
• Proven ability to work independently and as a team member
• Fluency in English

Customer Service Executive (Logistics)

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Position : Sales Manager (Logistics & Freight Forwarding)
• Location : Jalan Kilang
• Working hours : 5 days (office hours), alternate saturday when required
• Salary (commensurate with experience): Up to $6500 Basic + Transport + AWS +Bonus + Mobile + 14 days Annual leave
• Duration :Permanent
• Industry : Logistics - MNC

Main Responsibilities:

• Responsible for securing new customers, maintaining and developing new revenue streams from existing accounts.
• New Business Development (Hunter) 60 % and Current Account Sales Management (40%).
• Delivering volume and revenue targets for the Freight Forwarder sales channels while remaining focused on relationship building with customers for fostering profitable sales.
• To execute the cross-trade business of other countries related to Singapore business.
• To support the network/agent business in response to shipment arrangement and information as and when required.
• Responsible to provide customers with best possible solution
• Achieving and monitoring customers KPIs & initiatives to ensure we deliver quality, reliability, scalability, and productivity to meet customer satisfaction
• Issuance of quotations, prepare RFQ, tender Bid, reviewing rates, etc.
• To prepare SOP, Operation T&C and get approval from relevant stakeholders before submitting to customer.
• Have good relationships with carriers and co-loaders
• Meet and exceed set Sales Targets in terms of generating revenue and contributing gross profit for the company.
• Maintain records of customer details / sales visits / sales progress.
• Ability to identify potential customers and register opportunities to provide supply chain solutions leading to revenue for the company.
• Follow up on customer communications in a timely and professional manner.
• Work closely with Customer Service and Operations on the execution of customer & quotation.
• To prepare Weekly Sales Progress Report to Management (updates on pipelines, target, budgetingachievement)
• Reporting to Managing Director and Sales Manager on current market information regularly

Requirements:

• Diploma/ Degree in Business, Sales, Marketing or in a discipline related to Logistics & Supply Chain Management.
• 2- 3 years Sales experience in 3rd Party Logistics & distribution and / or Freight forwarding / or warehousing.
• Experience with a good sense of hunting in developing new sales opportunities or having the experience in Key Account Management.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Responsibilities:

· Responsible for accurate and timely once a month payroll processing for about 40 employees.

· Handle all foreign worker’s work passes issues (eg. Work permit application, cancellation, renewal, issuance, lodging matters, update of address, Bond, medical check-up etc.)

· Maintain staff information in Sage (UBS) software

· Administer Leave/Medical Leave records, Diesel tokens usage, Cash Card claims, Staff Uniforms, Traffic Summons.

· Assist and Handle of staff posting/ recruitment /advertisement

· Handle Vehicle inspection schedule, Road Tax renewal, Vehicle insurance renewal, and vehicle insurance claim.

· Any other administrative duties as assigned

Job Requirement:
• Professional Certificate/NITEC/”N” or “O” Level
• 1 year of working experience in the related field
• Knowledge of MS Office
• Well organized and meticulous in handling documents.
• Basic knowledge with employment act and good HR practices.
• Possess strong interpersonal & communication skills

Working hours : 8.30am - 5.30pm, Monday To Friday

Saturday : 8.30am - 12.30pm (Alternate Saturday)

Responsibilities:

• Handle delivery of goods to various locations
• Ensure delivery is on time
• Checking the goods before every delivery
• Follow safety standards and road regulations

Requirements:

· Able to work OT

· Familiar with Singapore directory

· Good driving record

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time