Customer Service Logistics Executive (Luxury Retail)

About the company:

renowned luxury brand known for its exceptional craftsmanship and innovation in producing high-end timepieces

Job Summary:

Coordinate and enhance logistical processes, inventory management, and repair administration to optimize efficiency and compliance

Job Scope:

• Streamline logistics distribution processes for increased efficiency and reduced time consumption.
• Support the Service Center by managing inventory, verifying delivery documents, overseeing spare parts conditions and quantities, preparing picking lists, conducting cycle counting, and handling order fulfillment.
• Assist Admin Supervisor in repair administration duties, including managing repair files in ERP and generating reports for data analysis.
• Implement modifications in processes and products.
• Contribute to continuous improvement in product quality and work environment.
• Efficiently handle shipment and receipt of goods to and from the entity.
• Monitor shipping validity dates, debits, duties, and tariffs, ensuring compliance with import and export regulations.
• Communicate issues and provide feedback to superiors for enhanced productivity.

Requirement:

• Min 2-5 years of experience in logistics coordination, inventory management, or a similar role.
• Proficiency in using WMS & ERP systems, Microsoft Office Suite, and other relevant logistics software.
• Familiarity with import and export regulations, duties, tariffs, and the ability to ensure compliance with government institutions.

If you are interested in the position , kindly send your CVs in to gracelyn.teo(@)randstad.com.sg or +65 98254517

We regret that only shortlisted candidates will be contacted

(EA: 94C3609/ R21101213 )

• Monitor quality control activities to align with the production schedule, examining incoming, in-process, and outgoing products/shipments to ensure compliance with quality standards.
• Execute customized Quality Plans for individual customers and recommends solutions to address quality queries, customer complaints and audit requirements.
• Conduct tasks related to designing documentation guidelines and templates, while also delivering training on quality-related aspects.

Requirements:

• Degree in Materials Engineering or equivalent.
• At least 3 years of relevant working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Perform full spectrum of HR and administrative support.
• Handle work pass applications, renewal and cancellation of foreign workers and process claims of government grants such as maternity leave and childcare leave applications.
• Responsible for monthly processing and submission of payroll and reports.
• Review, enhance and maintain HR policies and procedures.

Requirements:

• Diploma in Human Resource Management or equivalent.
• At least 2 years of HR and admin experience in Logistics/Freight Forwarding industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Manage inventory, communicate with internal and external clients.
• Operate equipment and perform daily level maintenance of equipment

Requirements:

• Primary/Secondary School/"O" Level, any field
• At least 1 year working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• Industry : Logistics
• Location : West

Responsibilities:

• Participating and abiding by all HSSEQ policy, procedures and rules to ensure that the workplace is a safe environment and services are delivered to client’s requirements
• Maintaining HSSEQ management system documentation, manuals, procedures, forms, checklists, risk assessments, statistics
• Administration and record keeping e.g. MOC, DCN, reports, audits, inspections, licences etc.
• Executing required controls mandated by the management system
• Inspecting terminal areas to ensure compliance with legislation, standards, codes of practice, guidelines, clients’ requirements and generally recognized and generally accepted good engineering practices
• Coordinates and communicates with Client on HSEQ projects/programs/ campaigns
• Conducting and generating reports for HSSEQ internal & external audits, client assessments, authority assessments, table-top exercises and drills. Close follow up to complete safety actions
• Reporting and addressing of any potential hazards, near misses, mini-audits, NCs and other incidents
• Planning, Developing and Delivering of HSSEQ training for staff, visitors, contractors, hauliers and CERT Team
• Responding to Non-conformities, Near Misses and Accidents to provide support to Operations, CERT Team and other departments. Investigates and provide recommendations to address root causes of the non-conformities, near misses and accidents. Follow up and close incident actions promptly
• Prepare and organise Monthly HSSEQ Committee Meetings and Monthly HSSE trainings
• Responsible for Site Security and managing Security Agency providing 24hrs site security services

Requirements:

• Diploma in Engineering and Degree in Safety Health and Environment
• Degree in Engineering and WSQ Specialist Diploma in Workplace Safety and Health (Level C)
• Preferably registered WSHO and FSM
• Minimum of 3 years of relevant experience in a logistics, manufacturing, petrochemical and/or industrial environment
• Excellent interpersonal skills with a strong operational background and a keen eye for details
• Ability to work at height and climb cat ladders
• Proficiency in MS office applications and other in-house software

Job ID: QY834835

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

• Responsible for day to day purchasing operation.
• Create purchase requisitions and purchase orders for non-technical items.

Requirements:

• Diploma and above
• At least 1 years of working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About the company:

Provide solutions for the application and engineering of thin-films in the technology and vacuum coating industries.

Job Responsibilities:

• Handle and track shipping activities (locally & internationally)
• Communicate with couriers and freight forwarders
• Liaise with various departments including planning, order admin and procurement to ensure efficient operations
• Support store activities such as receiving,issuing, picking, packing, dispatching, cycle count, data entry

Others:

• Permanent
• Salary Up $3.2K
• Working hours: Monday to Friday, 8.30am to 5.30pm
• Location: North

Requirements

• Minimum 2 years relevant working experience; shipping experience
• NTC 3 or GCE ‘N’ or ‘O’ level

If you are interested in the position , kindly send your CVs in to gracelyn.teo(@)randstad.com.sg or +65 98254517

We regret that only shortlisted candidates will be contacted

(EA: 94C3609/ R21101213 )

Reporting to Manager, Logistics, this position will manage the Logistics Service Providers (LSPs) to drive daily Standard Operating Procedure (SOP) compliance and achieve Key Performance Indicator (KPI) targets. The candidate will also conduct investigation to address logistics quality issues and implement projects to seek improvements in areas of workplace safety, process productivity and cost reduction.

Responsibilities:

• Manage LSPs providing Plant logistics, external warehousing and trucking services
• Resolve daily operational issues directly with LSPs and stakeholders
• Prepare and upkeep SOPs and Work Instructions
• Plan daily transfers from plant to external warehouses
• Investigate customer complaints to identify root cause and implement action plans
• Lead implementation of assigned projects and suggest quality improvement initiatives
• Conduct KPI review meetings with LSPs and lead them to meet performance targets
• Conduct scheduled audits on LSPs and implement improvement plans
• Prepare monthly reports on stock reconciliation, cargo damage/ loss, etc.
• Process LSP invoices in a timely manner, and resolve billing disputes with LSPs
• Conduct annual physical stock take and perform stock reconciliation
• Perform data analysis to identify trends and insights to support business improvement

Requirements:

• Diploma in Logistics or Engineering related discipline with at least 3 years of experience in handling warehousing and trucking operations for resin products
• Candidate with logistics experience in a chemical manufacturing plant preferred
• Knowledge in Warehouse Management System and inventory management practices
• Self-motivated, resourceful and able to work independently
• Team player with good communication and presentation skills
• Proactive individual with good follow up skills
• Proficient in PowerPoint and Excel tools/ functions
• Willing to accept job rotation within Logistics Division

Main Tasks (non- exhaustive)

• Involved in end-to-end SAP project implementation
• Gathering and analyzing business stakeholders' requirements
• Preparing the business blueprints
• Designing key business reports and go-live activities
• Leading upgrades, migrations and integrations to third party system
• Managing SAP Project implementation. This includes gap analysis, configuring of SAP Functional Module
• Documenting the solution design and functional gaps
• Preparing the user manuals and providing training to SAP users
• Supporting day-to-day SAP user activities

Responsibilities Expectations

• Works closely with technical architects to make the bridge between the business team and IT team
• Assure the quality of the delivery and go live of the application

Requirements

• Bachelors Degreein IT/ Computer
• S/4 Hana knowledge is an advantage
• Minimum 8 years of experience
• Certified SAP Logistics Consultant
• Deep understanding of SAP Functional Modules with hands-on experience
• Minimum 3 End to End Implementation cycles
• Strong integration working experience with other SAP modules
• Handle SAP project design, testing, training implementation
• Has done both support and implementation
• Experience in regional template roll-out
• Strong Business knowledge and ability to interact with business users
• Good communication (written and oral) and interpersonal skills. Mandarin language is an added advantage.
• Independent with strong analytical skills and ability to work under pressure
• Overseas travelling may be required depending on project requirements

• Identify and prospect potential clients within the logistics sector.
• Foster and sustain relationships with current clients to guarantee their contentment and loyalty.
• Create and present persuasive sales pitches to potential clients.
• Work in tandem with internal departments such as operations and customer service to ensure smooth service delivery.
• Keep precise records of sales endeavors, prospects, and client engagements within the CRM system.

Requirements:

• GCE ‘O’ Level and above.
• Minium 1 year working experience in Logistics sales.
• Knowledgeable in Microsoft Office and CRM software.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

About the company:
Seimicon company, the leading technology & service provider of innovative interconnect solutions. Creating advanced semiconductor and electronics assembly solutions

Location: North east

Employment Type: Full Time

Job Description
• Develop and Implement logistics process enhancement

• Design, and set up warehouse operation.
• Attain financial objectives by preparing an annual budget
• Optimization of space and manpower to cater for both distributions and production support.
• Support both manufacturing and distributions through cross-training and job enhancement.
• Supervise, coach and develop the next level of supervisory position.

Qualifications
• Bachelor Degree related to Supply Chain, Logistics, Transportation
• Min 8 years or more of relevant experience, preferably in the semicon industry
• Oracle implementation and/ or knowledge will be an advantage

If you are interested in the position , kindly send your CVs in to gracelyn.teo(@)randstad.com.sg or +65 98254517

Please include your availability, expected salary and reason for leaving current job. We regret that only shortlisted candidates will be contacted

(EA: 94C3609/ R21101213 )

• Project leader (project architect) for any project within the APMO regional range
• Is the guardian of the project management process
• Technical assistance for affiliates:
• Continual coordination with the Technical Teams (Affiliates, OneTech, OneHSE) on Company technical standards and guidelines. Guide and follow up on affiliates’ compliance process
• Provide a day to day technical hotline and assistance to affiliates,
• Take part to strategic development project and, doing so, provide assistance to the Business Development teams in potential acquisitions and divestments
• Provide Support in regional tenders for selected equipment for the affiliates or zonal requirement
• Conduct regular technical inspections of the affiliates' operating sites including 3rd party leased sites
• Is the expert in term of construction international codes as well as all Company specification, Guidelines and Manuals, Company rules and Directives.
• Maintain a regional pool of consultants (engineering consultant and construction contractors for specialized projects)
• Animation or routine coordination with different technical teams in the region to exchange best practices, share resources and to organize trainings based on needs identified
• Deploy cross-functional projects (tools, new process, contracts implementation…) across the region

Requirement

• Bachelor’s degree in the discipline of engineering
• 5 to 8 years of solid working experience in engineering & construction of downstream oil industry (Fuel/LPG depots).
• Proficient in CAD, MS project. Proficiency in other more complex engineering tools will be an advantage.
• Familiarity with applicable codes/guides from API, NFPA, ISGOTT, ISGNTT, OCIMF, AMSE, El, and JIG is a must.
• Good sense of business, analytical mind set, attention to details.
• Good negotiation and interpersonal skills
• Anticipate, proactive & innovative in seeking alternatives.

• Location: Ubi / Macpherson
• Working days : Monday - Friday (830am to 530pm)
• Salary range: $2,000 - $3,300

Responsibilities:

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Requirements:

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Responsible for day to day purchasing operation.
• Create purchase requisitions and purchase orders for non-technical items.

Requirements:

• Diploma and above
• At least 1 years of working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Manage inventory, communicate with internal and external clients.
• Operate equipment and perform daily level maintenance of equipment

Requirements:

• Primary/Secondary School/"O" Level, any field
• At least 1 year working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

about the company

Our client is a leading logistics, supply chain and storage solutions provider, which offers material handling solutions, automatic systems, etc in the intralogistics industry. They’re looking for an Export Manager to join their dynamic team during an exciting time in their development.

about the job

• Manage distributors for all assigned territories and perform regular visits to support distributors.
• Maintain professional relationships with customers and distributors, analyze all customer requirements to prepare appropriate sales strategies.
• Administer all sales activities and order processing, ensure achievement of export sales targets.
• Evaluate reports submitted by Distributor and recommend necessary action to achieve target.
• Provide required training to distributors and technical support for all projects.
• Assist project management & coordinate between Distributors, customers & factories on deliveries & installation where necessary.
• Provide customer service and after sales support to distributors and customers for the assigned territories.
• Analyze market activities and identify new business opportunities to expand business.
• Collaborate with marketing departments and distributors, plan & execute marketing programs for assigned territories.
• Prepare contracts with contractors, suppliers and distributors in accordance with guidelines of HQ.
• Assist Country Manager to prepare territory sales, budgets and forecast reports

job requirement

• Degree/Diploma in Engineering/Logistics
• Comfortable to travel
• Willing to work in the West (transport allowances and pick up available)

If you are interested in the position, kindly send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Job Description

• Timely collection and delivery of container (eg. Import, Export etc) and cargoes.
• Ensuring proper documentation e.g. delivery notes, pick up orders etc
• Perform daily checks on vehicle and ensure vehicle is in good condition prior before start of the day.
• Comply to road & traffic rules while on duty
• Submit driver’s D/O on a daily basis
• Report any container number/ seal number discrepancy during the course of work
• Perform ad-hoc duties as assignedTimely collection and delivery of container (eg. Import, Export etc) and cargoes.
• Ensuring proper documentation e.g. delivery notes, pick up orders etc
• Perform daily checks on vehicle and ensure vehicle is in good condition prior before start of the day.
• Comply to road & traffic rules while on duty
• Submit driver’s D/O on a daily basis
• Report any container number/ seal number discrepancy during the course of work
• Perform ad-hoc duties as assigned

Job Requirements

· Possess a valid Class 4 driving license

· Experience in driving Prime Mover Truck

· Experience in Container Trucking

· Familiar with routes and roads in Singapore

· Pleasant personality and well-groomed

· Local Preferred

Working Hours / Days

· 6 days work week

· Rest day: Sunday

Benefits

· Drive Home Truck (Parking Allowance allowance)

· Petrol Tags provided

· Full CPF Contribution

· Leave: Annual / Medical

· Medical Claim Reimbursement

• Monitor quality control activities to align with the production schedule, examining incoming, in-process, and outgoing products/shipments to ensure compliance with quality standards.
• Execute customized Quality Plans for individual customers and recommends solutions to address quality queries, customer complaints and audit requirements.
• Conduct tasks related to designing documentation guidelines and templates, while also delivering training on quality-related aspects.

Requirements:

• Degree in Materials Engineering or equivalent.
• At least 3 years of relevant working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Responsible for day to day purchasing operation.
• Create purchase requisitions and purchase orders for non-technical items.

Requirements:

• Diploma and above
• At least 1 years of working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Purchasing & Logistics Assistant

• Salary range: $2400 - $3000
• Work location: Jalan Kayu[Sengkang]
• Working Days: 5.5 Days [Alternate Saturday]
• Working Hours: 9am - 6pm // 9am - 1pm

Job Description:

• Perform purchase order issuance to supplier
• Maintain good relationship with vendors and suppliers
• Inventories management
• Manage receiving, checking the incoming & outgoing goods
• Handle negotiation of prices & follow up with suppliers
• Liaise with suppliers to ensure delivered on time
• Co-ordinate and liaise with inter-departments
• Adhoc duties as assign by HOD

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Responsibilities:

• Participating and abiding by all HSSEQ policy, procedures and rules to ensure that the workplace is a safe environment and services are delivered to client’s requirements
• Maintaining HSSEQ management system documentation, manuals, procedures, forms, checklists, risk assessments, statistics
• Administration and record keeping e.g. MOC, DCN, reports, audits, inspections, licences etc.
• Executing required controls mandated by the management system
• Inspecting terminal areas to ensure compliance with legislation, standards, codes of practice, guidelines, clients’ requirements and generally recognized and generally accepted good engineering practices
• Coordinates and communicates with Client on HSEQ projects/programs/ campaigns
• Conducting and generating reports for HSSEQ internal & external audits, client assessments, authority assessments, table-top exercises and drills. Close follow up to complete safety actions
• Reporting and addressing of any potential hazards, near misses, mini-audits, NCs and other incidents
• Planning, Developing and Delivering of HSSEQ training for staff, visitors, contractors, hauliers and CERT Team
• Responding to Non-conformities, Near Misses and Accidents to provide support to Operations, CERT Team and other departments. Investigates and provide recommendations to address root causes of the non-conformities, near misses and accidents. Follow up and close incident actions promptly
• Prepare and organise Monthly HSSEQ Committee Meetings and Monthly HSSE trainings
• Responsible for Site Security and managing Security Agency providing 24hrs site security services

Requirements:

• Diploma in Engineering and Degree in Safety Health and Environment
• Degree in Engineering and WSQ Specialist Diploma in Workplace Safety and Health (Level C)
• Preferably registered WSHO and FSM
• Minimum of 3 years of relevant experience in a logistics, manufacturing, petrochemical and/or industrial environment
• Excellent interpersonal skills with a strong operational background and a keen eye for details
• Ability to work at height and climb cat ladders
• Proficiency in MS office applications and other in-house software

Job ID: QY834835

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

• Manage good communications and develop the correct operation objectives.
• Ensuring all operations are carried out in an appropriate & effective manner.
• Improving operational management systems, processes, and best practices.
• Identification of issues that may affect sales/operations, delivery of services, and implementation of solutions to address issues.
• Take responsibility to ensure smooth operations to the needs of Singapore and overseas offices, agents, customers, and vendors. Assist & support the smooth running of the day-to-day operations.
• Take charge of operations preparation as requested by the commercial team.
• Promptly inform the customer of shipment status and readiness of shipment.
• Coordinate with operations, commercial, and finance departments to meet operational requirements.
• Ensure timely resolution of any discrepancy in invoicing.
• Ensure prompt and effective resolution of customer complaints and escalate issues to immediate superior /
• management whenever required.
• Sharp & precise global tank inventories / fleet control reporting, to keep tight on tank allocation and ensure no idling of tanks.
• Billing of global tank detention to ensure invoices are being send out on timely manner.

Responsibilities:

• To assist the Finance Manager in handling, mainly, the Accounts Receivable / Invoicing function.
• Liaison and coordination with Operations.
• Data needs to be analysed for accuracy before closing.
• Other admin duties as assigned

Requirements:

• Preferably experience in using Navision
• Preferably experienced AR in logistics/industrial environment
• Ability to work independently and is highly committed
• Analytical and meticulous
• Ability to meet deadlines with a good sense of urgency
• Strong in MS Excel; minimum at intermediate level
• Able to commit overtime when require to

Job ID: QW9443XW

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Job Responsibilities

• Oversee all aspects of warehouse and logistics operations of Uniqlo Singapore including receiving, storing, organizing, and distributing merchandise efficiently and accurately to physical stores and E-Commerce business.
• Coordinate with suppliers and vendors to ensure timely and accurate delivery of goods to the warehouse.
• Develop and implement efficient warehouse processes and procedures, including proper handling, storage, and labeling of products.
• Monitor and analyze key performance indicators (KPIs) related to warehouse operations, such as order fulfillment, inventory accuracy, and on-time delivery.
• Lead, train, and supervise logistics team, ensuring they adhere to safety protocols and follow standard operating procedures.
• Conduct regular performance evaluations, provide feedback, and identify training needs to enhance the skills and productivity of the warehouse team.
• Collaborate with other departments, such as purchasing, logistics, store and E-Commerce operations, to ensure smooth coordination and alignment of warehouse activities with overall business objectives.
• Continuously identify areas for process improvement and implement innovative solutions to enhance warehouse efficiency and productivity.
• Prepare and analyze reports on warehouse activities, such as inventory levels, shipping and receiving, and labor utilization.
• Work closely with Global Headquarters on global projects and stay updated on industry trends and best practices in warehouse and logistics management to implement improvements.

Requirements

• Bachelor's degree in business administration, logistics, or a related field is preferred.
• Proven experience as a Warehouse/ Logistics Manager or similar role in the retail sector.
• Strong knowledge of warehouse operations, inventory management, and logistics processes.
• Excellent leadership and team management skills, with the ability to motivate and guide warehouse staff.
• Strong problem-solving and decision-making abilities to address operational challenges.
• Sound understanding of safety regulations and ability to enforce safety standards in the warehouse.
• Effective communication and interpersonal skills to collaborate with internal and external stakeholder.
• Strong organizational and multitasking skills to manage competing priorities in a fast-paced environment.

Reporting to Manager, Logistics, this position will manage the Business Process Outsourcing Service Providers (BPO SPs) to drive daily standard operating procedure compliance and achieve key performance indicator targets. The candidate is also expected to conduct investigations to address logistics quality issues, propose effective action plans as well as lead and implement quality improvement projects.

Responsibilities:

• Manage and guide BPO SPs in day-to-day shipment bookings and management
• Resolve daily operational issues amongst BPO SPs and stakeholders
• Conduct audits and Key Performance Indicator (KPI) review meetings
• Prepare shipping information for Ocean Freight tenders
• Handle freight sourcing for ad-hoc rates and present shipping options to stakeholders
• Maintain freight reports and perform analysis to facilitate reviews with carriers
• Manage and resolve carriers' issues and evaluate carriers’ performance
• Investigate customer complaints to identify root cause and implement corrective actions
• Process invoices in a timely manner, and resolve billing disputes with carriers and BPO SPs
• Roll out new or improved operational processes to support business needs
• Lead implementation of assigned projects and suggest quality improvement initiatives
• Upkeep standard operating procedures, work instructions and specifications
• Perform data analysis to identify trends and insights to support business improvement

Responsibilities:

• Diploma in Logistics, Supply Chain, Engineering or related discipline with at least 5 years of relevant experience
• Good knowledge on incoterms and shipping documentation
• Good written and communication skills
• Team player, self-motivated and independent
• Ability to multi-task with good follow up skills
• Proficient in Microsoft Excel tools and functions
• Willing to rotate to various functions within Logistics Division whenever required