Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia

Role Description

This is a full-time role for a Senior Customer Service Executive at SH Cogent Logistics Pte Ltd. The incumbent will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations throughout the container haulage process.

1. Maintain business relationship with customers. Attend to customer’s enquiries and ensure all the job requirements in their orders are fulfilled
2. Perform job creation for trucking activities. Monitor progress of job order and shipments adhering to deadlines or specified dates
3. Communicate customers’ trucking requirements to staff in Operations department for them to perform the trucking activities
4. Monitor job and provide timely updates for shipment, including updating of container details into system
5. Advise customers on delivery schedule/ inventory
6. Maintain inventory report and undertake monthly closing of trucking jobs
7. Assist in billing, issuance of debit notes and credit notes and accruals
8. Ensure proper documentation and filling of invoices and job sheets
9. Assist in permit declaration for job orders when required
10. Attend to customers’ feedback and complaints and work with superior to assist with the findings and reporting of the complaints
11. Assist superior to implement improvement plans for the team
12. Assist in ad-hoc quotation or commercial rates requests from customers
13. Assist superior to gather data and perform reporting as and when required

Requirements

1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
2. Minimum 2 - 3 year of experience in customer service/ shipping documentation role in a 3PL company.
3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
4. Experience with TradeNet is a plus.
5. Able to perform overtime when necessary

Others Information:

1. Alternate Saturday
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym & entertainment room
5. Dental, medical, insurance benefits

Job Purpose

To perform and provide support to transport team and to the Head of the Department.

Duties and Responsibilities

• Responsible for updating new and existing job tasks onto fleet management system based on customers request deliver requests/ exceptions
• Manage stakeholders’ queries (e.g. Drivers, Customers, Ops, Sales, etc)
• Plan and optimize transportation routes for fleet operations using the TMS, considering factors such as traffic conditions, vehicle capacity, and delivery schedules.
• Monitor real-time fleet updates and proactively adjust route plans to minimize delays, optimize fuel efficiency, and meet delivery deadlines. Receive transportation requests and dispatch prime mover drivers to assigned pick-up and delivery locations using the TMS.
• Coordinate with internal teams, customers, and logistics partners to prioritize and schedule transportation activities based on urgency and demand.
• Generate and analyse performance reports from the TMS to track key performance indicators (KPIs) such as on-time delivery, fleet & asset utilization, and driver productivity. Extract data from TMS system to identify lost capacity/efficiency of delivery fleet
• Serve as the primary user and administrator of the TMS for managing fleet operations.
• Monitor vehicle performance metrics to identify opportunities for fleet optimization and cost reduction.
• Manage and verify key information of drivers’ trips, reimbursements, licences and statuses via the TMS
• Process and handle documents through PSA Portnet System.
• Familiarization with the PSA procedures, Jurong port, Portnet System and JP – Online
• Basic knowledge on direct loading/delivery operations.
• Ensure all drivers are aware of specific customer requirements.
• Oversee Portnet processed containers.
• Ensuring fully compliance for workplace safety & heath requirements in accordance with MOM / WSH mandatory requirements.
• Well versed with Singapore roads.

Qualification and Education Requirements:

• GCE ‘N’ / ‘O’ levels
• At least 1 year’s relevant experience in 3rd party logistics, preferably in Traffic Planning & work force Planning & Allocations.
• Must possess a good knowledge of Import & Export procedures.
• Familiarization with the PSA procedures, Portnet System, Jurong port, JP – Online, container booking systems(CMS, Container chain, Allied depots booking system, Let’s go and HLA booking system) .
• Basic Microsoft Office skills: Power point Presentation, Excel & Word
• Willing to take responsibility and accountability of their role. Capable of identifying and suggesting improvements
• Able to remain calm and make logical decision in a stressful environment

Working Conditions

5.5 Working days per week

Job Responsibilities

• Liaison between clients, overseas office/agents, sub-contractors, carriers/co-loaders and internal departments to ensure smooth handling of shipments;
• Managing and coordinating Sea Import/Export shipments including ISO Tanks;
• Arranging & creation of booking in the system, checking & confirming of schedule availability once received from customers;
• Coordinating and resolve shipment issues;
• Timely preparation of documentation (S/I, BL, Invoice, Packing List, Permits & Pre-alert) to customers, carriers/co-loaders, transport team, warehouse team & overseas offices;
• Ensure information are updated in internal systems correctly & timely;
• Follow up with customers, warehouse & oversea offices on any short-landed, over-landed, damaged or discrepancy cargo;
• Cost verification;
• Updating of customers’ shipment monitoring sheet if required;
• Any other tasks assigned by the superior.

Job Requirement

• Relevant work experience will be advantageous.
• Possesses excellent communication and interpersonal skills.
• Able to perform in fast-paced environment and meet deadlines.
• Possess good analytical skills and team player.
• Able to work with initiative

Job Description & Requirements

New Warehouse

Beside Gul Circle MRT

5 days work week

Office Environment

AWS

Dental & Medical

Job brief

We are looking for a Order Fulfilment Officer to process and coordinate the daily requirements in a warehousing environment.

Responsibilities:

· Liaise with customer on order processing

· Liaise with freight forwarders / transporters on shipment booking, container trucking schedule, arrange courier and local delivery

· Attend to customer request and ensure customer satisfaction

· Ensure proper and timely billing / closing of all jobs in system and forwarded to the Accounting & Finance Department

· Assist to produce regular warehouse reports for management as and when required

· Manages customers complains and claims

· Ensure proper filing and documents archiving for audit purpose

· Any others adhoc tasks as and when assigned by Operations Manager

Requirements and skills

· Preferably knowledge in Excel (Vlookup, pivot etc)

· Excellent attention to detail

· Strong communication skills

· Ability to manage workloads effectively and meet deadlines

· Preferably with 1 year of experience in 3PL warehouse operations - familiar with import and export processes

· Knowledge in Form D and COO handling will be an advantage

· Knowledge of shipping terms and documents will be an advantage

· Able to multitask include handling of different systems not limited to WMS and Oracle

· Team player with ability to collaborate well with others

· Training provided

What the role involves:

1. Handle and execute day-to-day Air Freight and Sea Freight Forwarding Export activities and Customer Service Shipment booking from Shipper
2. Ensure smooth daily workflow, co-ordinate with operation section and traffic
3. Maintain good relationships with both internal and external stakeholders
4. Track and monitor shipments status and inform customer accordingly
5. Handle all customers' enquiries timely and effectively
6. Ensure Pre-alerts to destination offices via email
7. Manage problems, answer general inquiries and complaints for both local and overseas
8. Respond to emails promptly
9. Ensure compliance with customers Standard Operating Procedures
10. Ensure all data are updated timely and correctly in the system
11. Work with billing team to close off jobs and issue invoice
12. Take lead in operational issue resolutions
13. Implement improvements to enhance service capability within the team
14. All other ad-hoc work instructions from Supervisor / Manager

Required Qualifications, Skills & Experience:

• Dipolma
• At least 2 years in Sea freight or Airfreight and familiar with export/import process
• Good understanding of Incoterms 2010
• Self-discipline, initiative, responsible and independent in a fast-paced environment
• Well-organized on planning work tasks and meticulous
• A good team player with good interpersonal, communication skills and positive attitude
• Competent in Microsoft Outlook, Excel and Word

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Duties and Responsibilities

• To coordinate with clients on assigned projects
• To advise clients with suitable and feasible executing methods
• Execute and oversee projects on site
• Assist in managing and supervise Heavy Lift Specialists

Qualifications and Requirements

Min Diploma Holders

• Preferably with 1-2 years of experience in Logistics Industry.
• Self motivated with excellent interpersonal and communication skills.
• Able to work independently and under pressure to meet datelines and schedules.
• To be able to work in fast paced environment and a team player.
• Understand client’s requirement and act upon request with technical survey before activation
• Possess Singapore class 3 driving license.

Working Conditions

5.25 Working days per week

Be present at project site as and when required

Site Supervisor Responsibilities:

• Inspecting construction sites regularly to identify and eliminate potential safety hazards.
• Supervising and instructing the construction team.
• Educating site workers on construction safety regulations and accident protocol.
• Enforcing site safety rules to minimize work-related accidents and injuries.
• Handling site accidents in accordance with established accident protocol.
• Maintaining an accurate record of construction employee attendance.
• Evaluating the performance of construction employees and instituting disciplinary measures as needed.
• Recommending changes to construction operations or procedures to increase efficiency.
• Attend the daily tool box meeting and convey clear instruction accordingly
• To work closely with other site operations staff to meet the project schedule
• Carry out day to day site operation and supervise of construction workers.
• Supervison work & safety of worker
• Able to travel from site to site
• Able to read autocad drawings
• Furnish site progress report and Hand on work
• Working in non aircon enviroment , construction site
• Attend site meeting when required

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Job Description & Requirement

• Min. 2 years working experience in freight forwarding (Air & Ocean)
• Preferably good knowledge in both Freight operations and sales processes.
• Good team player with the ability to work independently and effectively in a diverse environment.
• To source for new businesses by making sales calls, visiting customers & servicing existing clients.
• Have existing own client database.
• Swift response to customers, shipment enquiries & freight quotation.
• Responsible for maintaining and developing new business with existing customers.
• Procurement of rates from overseas offices, agents and approved local vendors.
• Preparation of quotations and participation of RFQ, tender bids when required.
• Achieving the annual sales target.

Additional Info:

• Allowance provided (i.e mobile bill, transport & entertainment will be able to reimburse per receipt, limit will share upon interview)
• No OT claim
• Commissionable, will discuss scheme package when interview
• Seek for someone have freight forwarding experience, have some customer on hand.

Job Purpose

Responsibilities include working closely with Operations Manager to prepare comprehensive action plans on resources and timeframes for jobs. You will perform various coordinating tasks, like scheduling and along with administrative duties to maintain documentations. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines. Ultimately, the Coordinator’s duties are to ensure that all jobs are completed timely and meet with quality standards.

Duties and Responsibilities

• Manage customers job requests with proactive solution based approach.
• Confirm jobs into job database and prepare complete documentation.
• Facilitate pre-job coordination with operations executives/controllers.
• Provide excellent customer service.
• To follow-up on issues during job execution which require multi-liaisons with stakeholders.
• To ensure proactive email communication among stakeholders in view to confirm document proof of job instructions and agreements.
• Provide real-time updates on job progress and provide POD copy at the earliest.
• Address effectively admin/operational issues and adherence to SOPs.
• To ensure pre-job and post-job documentation are in order to ensure smooth billing workflow.
• Provide statistical data when required.
• Any other activities as assigned by Assistant Manager & Operations Manager, Conventional Operations.

Qualifications and Requirements

• Good command of English. Conversant in Mandarin.
• Competent & proficient knowledge over Conventional Operations.
• Self motivated with excellent interpersonal and communication skills.
• Able to work independently and under pressure to meet datelines and schedules.
• To be able to work in fast paced environment and a team player.
• Good interpersonal skills, team player and with good customer service.
• Good experience in order acceptance and providing multi-option solutions.
• Friendly and adaptive nature, service orientated and tactful in customer communications.

Working Hours: 8.30 am to 5.30 pm (Monday to Friday); 8.30 am to 12.30 pm (alternate Saturday)

Job Responsibilities

• Operate in-house trucks for daily collections within Singapore
• Receiving, packing and delivery of goods
• In charge of loading, unloading and setting up

Job Requirements

• Min Primary / Secondary education
• Valid Class 3 or 4 driver's license with 1 year of driving experience.
• Clean driving record.
• Must be familiar with Singapore roads and directions.
• Able to read, write and understand simple English
• Possess good communication skills and teamwork

Can earn up to S$2,300.00 a month (5 days a week), up to S$2,600 a month (6 days a week)

Daily payout

For riders who wants more cash, we also have work on Saturday and Sunday.

Key Responsibilities:

1) Island wide collection and delivery of spectacles and lens (very light items)

2) Two waves per day, 12.30pm and 4.30pm

3) Start and return to Bendemeer daily

3) Our areas are clustered (East zone - Bedok, Simei, Changi, Tampines, Pasir Ris)

Requirements

1) Possess Class 2B valid driving license.

2) Possess own motorbike with box.

3) Valid commercial motorcycle insurance.

4) Familiar with Singapore road.

5) Familiar with using mobile application for job assignment, POD etc.

1) Monday to Friday(11.30am to 7pm) - Supplier will be paid a daily fee of $80.00 per day for two waves of collection and delivery runs

2) Saturday (12.30pm to 6pm) - Supplier will be paid a daily fee of $100.00 per day for one waves of collection and delivery runs

3) Sunday and Public Holiday (12pm onwards, OTOT) - Supplier will be paid a daily fee of $100.00 per day for one wave of collection and delivery run.

Additional incentives for commitment - $20.00 per day, for completion of full week without fail. These additional incentives will not apply for any lapses in any working day of the week. It is not considered a lapse if there is a Public Holiday within the week,

ONLY APPLY THROUGH CAREERFUTURE OR EMAIL [email protected] or apply via https://docs.google.com/forms/d/1nRoqwPZAx6z5CStmsRQX2j3J-J-erR6S3MN084_XR_E/edit?ts=64abb4b0

(WE DO NOT POST OUR JOB IN ANY OTHER PLATFORMS)

An expanding Supply Chains Logistics Company has positions for Class 4 Driver.

At least 1 yr experience in warehouse/ 3rd Party Logistics operation.

Knowledge of Cargo Clearance and Singapore Roads.

Possess a valid Singapore Class 4 driving license.

Singaporean/ PR shall apply.

Email your resume to [email protected] or call 62643988 ext 209 (Poh Lin).

Job Description

• Assist in the development and implementation of HR policies and procedures
• Handle recruitment processes, including sourcing, interviewing, and onboarding new hires
• Handle application, renewal and all matters relating to Work Passes
• Coordinate employee training and development initiatives
• Assist in Training Administration
• Handle employee relations and conflict resolution
• Ensure compliance with labor laws and regulations
• Assist in salary administration and benefits management
• Monitor and report on HR metrics and trends
• Issuance of Stationery
• Support the Senior HR Manager in daily HR activities

Qualifications:

• Diploma in Human Resources, Business Administration, or a related field
• Proven experience in HR management or related roles
• Knowledge of employment laws and regulations
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficient in HR software (Opensoft) would be an added advantage

Job Purpose

• Providing logistics support to internal/external customers.
• Assisting team lead on daily operations.

Duties and Responsibilities

• Utilize the WMS to create, monitor, and complete all logistics jobs accurately and efficiently, ensuring alignment between the system and physical handling processes. Maintain accurate online data and records to support warehouse operations and compliance requirements.
• Ensure that all jobs are completed within established Key Performance Indicators (KPIs) for invoicing, leveraging the WMS to streamline processes and meet deadlines effectively.
• Generate reports and analyze data from the WMS to track key performance indicators (KPIs), such as job completion and invoicing. Provide insights and recommendations based on data analysis to improve operational efficiency, customer service, and overall warehouse performance.
• Serve as the primary user and administrator of the WMS for updating warehouse operations and order fulfilments
• Provide excellent Customer Service and be the main Liaison Office for key customers, appointed forwarder and warehouse for related shipment handling Operations and co-ordinate activities between stakeholders via Container Transport Operation staff, Customers, BSL inter-departments.
• Plan container devanning operations and staff deployment with the aim of ensuring business continuity and realizing service and business excellence
• Ensure regular market research on shipping related cost to ensure all shipping cost are within control and stay competitive
• Take on other job tasks as and when assigned by the superior

Qualifications and Requirements

• Fresh candidate welcomed.
• Be charismatic with good personal attribute; patient, humble, caring, attentive, good listener, good initiative, empathetic and speak tactfully.
• Ability to work harmoniously with others in the team.
• Ability to provide admin support, billing and work with “eye for details”.
• Ability to speak and write simple English.
• Minimum GCE “O” level with simple office admin and customer service experiences.

Working Conditions

5.25 Working days per week

Job Purpose

• Lead a team of warehouse Supervisor & Coordinators.
• Plan, assign and direct the overall warehouse operation and activities.
• Performs administrations tasks related to Warehouse Operations.

Duties and Responsibilities

• Maintain accurate records, documentation, and systems to support warehouse operations and compliance requirements via the WMS.
• Utilise the WMS to track and monitor inventory levels, stock movements, and storage locations within the warehouse. Coordinate with warehouse staff to address discrepancies, resolve issues, and implement corrective actions as needed.
• Process inbound and outbound orders, to facilitate quotations, accurately and efficiently using the WMS, ensuring timely delivery to customers. Verify order details, product availability, and shipping instructions, and communicate with customers regarding order status, delivery schedules, postponement, payments and any changes or delays.
• Utilising the WMS, coordinate delivery schedules and logistics arrangements with internal delivery teams, third-party carriers, and customers to ensure on-time delivery of orders that has the best productivity and efficient/effective route plan.
• Generate reports and analyze data from the WMS to track key performance indicators (KPIs), such as order fulfilment rates, inventory accuracy, and delivery performance. Provide insights and recommendations based on data analysis to improve operational efficiency, customer service, and overall warehouse performance.
• Train warehouse staff on the use of the WMS and provide ongoing support and guidance to ensure proficiency in system operation and compliance with standard procedures.
• Serve as the primary user and administrator of the WMS for managing customer orders and order fulfilments.
• Implement new WMS system and conduct training for staffs, improve the WMS system as company requirement.
• Manage Time Management System for the operations team.
• Conduct on-the-job training for new staff & to physically supervise the ground operations.
• To manage, motivate and train staff that is/are assigned to be under one’s supervision.
• Ensure workplace Health/Safety & maintain good housekeeping.
• To diligently undertake any other work assignments or tasks as assigned by Manager.

Qualifications and Requirements

• Good interpersonal skills and team player with Warehouse / Logistics operations and managerial background.
• Be charismatic with good personal attribute; patient, humble, caring, attentive, good listener, good initiative, empathetic and speak tactfully.
• Ability to plan and supervise the work of others with “eye for details”.
• Demonstrated ability to work in a multi-cultural environment.
• Establish harmonious and effective working relationships both within and outside the organization.
• IT literate and proficiency in Microsoft Office applications (Word, Excel and Outlook).
• Ability to speak and write simple English.
• Experience in warehouse and distribution operations.
• Diploma in Warehouse / Distribution / Logistic or relevant experiences.
• Ability to work harmoniously with others in the team.

Working Conditions

5.25 Working days per week

- Manage customer accounts relating to warehousing and logistics requests.

- Responding to customers' emails and requests for inventory and delivery requests.

- Maintaining accuracy of customers' inventory via WMS.

- Processing customers' order requests and co-ordinating with warehouse team for pick and pack process.

-Well versed in Excel and other basic PC skills.

Job Responsibilities:

• Operate vehicle within the construction site and / or on the road.
• Transport materials and goods according to the assigned schedule.
• Ensure goods is properly loaded and secured / lashed at all times.
• Conduct pre-operational check on the vehicle before executing the job.
• Carry out daily checks to ensure vehicle’s road worthiness before use & maintain vehicle in clean condition and report any faults immediately.
• Comply with all LTA/ Traffic regulations when moving on the road.
• Adhere to statutory / company’s safety and health policies, procedures and regulations.
• Scheduling of routes for drivers.
• Any other duties that may be assigned.

Job Requirements:

• Must possess at least Class 4 / 5 Singapore Driving License
• Must have 2 years and above experience
• Familiar with road maps

Benefits:

• Comprehensive health insurance
• Professional development

Supplemental pay:

• 13th month bonus
• Performance bonus

RESPONSIBLITIES

• Generate shipping documents such as delivery orders, packing list,commercial invoice
• Close co-ordination/follow up with internal/external customers on deliveries/shipments
• Liaising with declarant/trade compliance/customs on export applications
• Update data into ERP systems timely
• Ensure record keeping system is well maintained
• Ensure all reports are reviewed and submitted on time
• Assist in monthly stock taking and other aspects of logistics operations as assigned

REQUIREMENTS

• Possess at least a Diploma in Logistics Management or equivalent. Applicants without this educational qualification may still apply but they must have at least 2 years of relevant experience.
• Familiar with MS Applications, particularly Microsoft Excel (e.g. VLOOKUP)
• Strong administrative skills with attention to details, proactive follow-up and efficient time management
• Able to work independently in a fast-paced environment
• Self-motivated and able to work under pressure
• Team player and committed to work
• Effective communication and co-ordination skill
• Preferred Bilingual in both English and Mandarin to liaise with Chinese-speaking stakeholders

RESPONSIBLITIES

• Provide administrative support in Logistics department
• Handling Logistics / Shipping documents
• Update data into ERP systems
• Ensure proper documentation and operation
• Assist in other aspects of other logistics operations as assigned

REQUIREMENTS

• Possess at least a Diploma in Logistics Management or equivalent. Applicants without this educational qualification may still apply but they must have at least 1 years of relevant experience.
• Familiar with MS Applications, particularly Microsoft Excel (e.g. VLOOKUP)
• Strong administrative skills with attention to details, proactive follow-up and efficient time management
• Able to work independently in a fast-paced environment
• Self-motivated and able to work under pressure
• Team player and committed to work
• Effective communication and co-ordination skill
• Able to commence work at a short notice or immediate
• Ability to communicate in English & Chinese to liaise with English & Chinese speaking stakeholders

Insurance Program Management
•Support the management of the organization’s insurance portfolio, including procurement and management of insurance policies.
•Stay updated with regulatory changes and adjust insurance coverage or risk practices accordingly.
•Ensure insurance coverage is adequate and relevant to organizational needs.
•Conduct periodic reviews of insurance policies to ensure they remain aligned with organizational risk profiles.
•Liaise with brokers, underwriters, and legal teams to negotiate insurance terms and premiums.
•Collaborate with brokers to perform detailed risk evaluations, customise insurance plans.
•Monitor insurance budgets and track premium costs, claim payouts, and potential future liabilities.
•Support forecasting and financial analysis related to insurance and risk management.
•Assist in developing cost-saving strategies in insurance premium negotiations

Claims Management
•Manage the end-to-end process of insurance claims, including the submission of claims and liaising with insurers to ensure prompt settlement.
•Review and analyze claims to identify trends and recommend actions to minimize future claims.
•Ensure all claims are properly documented, and follow-ups with insurers are conducted in a timely manner.
•Prepare risk management reports, including risk exposure, insurance coverage, and claims performance for senior management.
•Conduct internal audits of risk management processes and insurance policies to ensure full statutory compliance.

Risk Assessment and Management
•Collaborate with business units to identify potential risks, conduct comprehensive risk assessments and documentation of risks across the organization
•Support the development of risk mitigation strategies and monitor their effectiveness.
•Collaborate with internal and external stakeholders to implement appropriate insurance solutions to cover identified risks.
•Perform risk review of contracts, new business scope and major projects.
•Support the development and revision of risk management policies and procedures to ensure alignment with industry regulations and regulatory requirements.
•Prepare regular reports on risk exposure, insurance coverage, and claims analysis for senior management.

Training and Awareness
•Conduct workshops and develop educational materials to enhance organizational awareness of insurance and risk management practices, ensuring compliance.

Stakeholder Management
•Maintain relationships with internal stakeholders to align insurance and risk management with organizational goals, while serving as a point of contact for insurance inquiries and supporting stakeholders in risk management processes.

Crisis Management
•Coordinate crisis response efforts by collaborating with stakeholders and establishing communication channels for real-time updates and decision-making.

Others
•Undertake any assigned projects / duties directed by Management (if any)

Job Requirements

• Knowledge of Singapore’s regulatory environment and industry best practices.
• Understanding various insurance products (General and Finance Lines) and their application in mitigating supply chain risks.
• Detail-oriented, resourceful, and adaptable to changing environments, thorough risk assessments and compliance with regulations.
• Proficient in use of MS Office Applications / Microsoft Power Platform Applications
• Professional certifications in risk management or insurance (e.g., ARM, CPCU) are an advantage
• Ability to articulate concepts in clear and relevant manner to the target audience.
• Excellent facilitation, collaboration, meticulous, interpersonal, analytical, research, problem-solving and resourcefulness skills.
• Ability to effectively plan, organize and prioritize to manage tasks, resources and deadlines.
• Self-starter and able to perform multiple tasks independently and as a team player.
• Ability to understand workplace engagement, maintain confidentiality and professionalism.
• Commitment to ongoing learning and self-improvement, with a focus on driving results through new skills and knowledge.

Professional Qualifications & Relevant Experience

• Diploma/Bachelor’s degree in Business Administration, Finance, Accountancy, Risk Management, or a related field
• 3-5 years of experience in insurance and claims, risk management, or related fields is required. Experience within the supply chain industry or in a corporate risk management role is preferred