Responsibilities
- Issuance of policy contracts and endorsements;
- Issuance of policy adjustment, member movement;
- Responsible for premiums computation and experience refund;
- Ensure tax invoices/endorsement schedules/medical cards are issued timely;
- Liaise with direct clients/agents on employee benefits related queries via all channels;
- Fronting of digital solutions to clients/agents to champion for digitisation;
- Attend to escalations independently and recommend sound resolutions;
- Ensure the accuracy of records entries & proper documentation;
- Participate in projects which improve operations efficiency and effectively review the current processes and initiate improvement;
- Participate in User Acceptance Testing prior to deployment of changes in system;
- Maintenance of Department records and endorsements;
- Administration of data to provide reports required to track Department’s progress;
- Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;
- Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
- Maintain awareness of industry trends on regulatory compliance, emerging threats and
- appropriate steps to mitigate the risks; and
- Highlight any potential concerns/risks and proactively shares best risk management practices.
Requirements
- Degree from recognized institution;
- Possess 1 year relevant experience specializing in insurance\ administration/business processing;
- Applicant along with experience in processing group insurance policies will be an advantage;
- Good time management, good analytical skills, detailed-oriented and pro-activeness;
- Task and results oriented, and a good team player.
Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)
