About Murex
Murex is a recognized global leader in software development offering trading, risk management and operations solutions for capital markets. Operating from our 19 offices, 3,000 Murexians from over 60 different nationalities ensure the development, deployment, and evolution of Murex’s flagship platform: MX.3.
Every day banks, asset managers, and corporations, around the world, rely on Murex people and the MX.3 solutions to support their capital markets activities. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment.
You will be part of one global team where you can learn fast and stay true to yourself.
Role Overview
Client Services Operations (CSO) team plays a crucial role in effective capacity planning and resource utilization optimization for the Asia-Pacific Region. We are seeking a highly talented and driven Capacity Planning Analyst to lead data gathering and analysis and collaborate with stakeholders for our Capacity Planning.
In this role, you will act as the liaison between the CSO team and stakeholders to produce accurate data and analyze it and ensure proper sync with Finance.
You will be planning, forecasting and analyzing the APAC Client Services Organization capacity to meet its needs in both servicing clients as well as conducting internal missions.
Based in Singapore, you will report directly to the Asia-Pacific lead of CSO, the team in charge of ensuring the smooth management of resources, including staffing, capacity planning and contingent resource engagement. CSO team is gathering and monitoring data to assist the regional management team in regional steering.
Key Responsibilities
Working with the regional head of CSO who supports the Regional Management in region steering, your key responsibilities include:
- Work with data owners, production systems, or other authoritative sources to guarantee data fidelity (project and opportunity forecasts, headcount data)
- Have a broad understanding of the data available in both traditional and non-traditional sources, allowing access to new levels of analysis
- Comfortably and skillfully flex among various tools according to the problem and data
- Derive recommendations from analysis that have impact on multiple teams and provide significant business value
- Influence other teams to ensure deadlines are met; hold stakeholders accountable
- Run basic analysis methods (e.g., linear, logistic, basic time series) and identify opportunities to leverage more advanced modeling methods
- Own the effective communication of metrics and analysis
Required Skills and Qualifications
- Bachelor's degree or equivalent in finance/data analytics
- 8+ years of total work experience with at least 4 years in an analysis role
- 3+ years of finance or a related field experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- Good English communication skills (oral, written & presentation)
- Experience of communicating with a wide range of stakeholders, including your peers and leadership.
- Strong in defining requirements and using data and metrics to draw business insights
- Proficient in making business recommendations and influencing stakeholders
- Comfortable in analyzing data with SQL
- Experience of owning and leading end to end improvement initiatives with proven track record
Preferred Skills and Qualifications
- Experience working in a global organization.
- Experience driving initiatives in a matrix reporting environment.
- Knowledge of capital markets or financial services industry is a plus
Success Criteria
The successful candidate will be an analytical thinker with the ability to execute flawlessly. Result-driven, they should have a curious mindset and stay keen to experiment and innovate. Able to adapt quickly to business evolutions, they will enjoy teamwork in a multi-cultural environment.
We look forward to welcoming you to our team!
