FACILITIES & HYGIENE MANAGEMENT OFFICER
Grade : Officer
Roles & Responsibilities
Functional Duties
· Liaison with clients (mainly Japanese for both residential & commercial)
· Perform on-site inspection prior to quotation.
· Implement and maintain cleaners’ duty roster and cleaning schedules and protocols to uphold cleanliness standards throughout all office premises.
· Responsible for ensuring timely and effective implementation of cleaning standards to meet clients' expectation and satisfaction.
· Manage pantry and office cleaning supplies procurement, including ordering, stocking, and maintaining inventory levels and supplies regularly for Clients.
· Identify and arrange for rectification of maintenance issues (such as plumbing leaks, electrical problems, or safety hazards).
· Managing office equipment, lightings and furniture, including maintenance, repairs, and replacements as needed and arrange for Fixer Upper to attend to it.
· Coordinate with clients, vendors and service providers for office-related needs.
· Arrange and oversee office moves, renovations, and installations, ensuring minimal disruption to daily operations.
· Assist in organising office layouts, storage spaces, and common areas for optimal functionality and efficiency.
· Provide support to office employees by assisting with setting up meeting rooms, clients office suites, organising materials, and handling logistics for events, trainings and meetings.
· Serve as a point of contact for clients and employees regarding office-related inquiries, requests, or concerns, offering timely assistance and solutions.
Relief Duties – When Cleaner is on Annual and Medical Leave
· Perform daily office cleaning tasks including vacuuming, dusting, washing, wiping of glass panels, cleaning of toilets (if any), dishwashing, clearing of rubbish and etc and ensure the office is tidy and presentable at all times.
Job Requirements:
· Computer literate and familiar with Microsoft Office software at a minimum
· Fast learner, results-oriented and independent with strong interpersonal skills
· Possess strong client service skills, i.e. listening, follow-through, and willingness to help
· Able to communicate and write in English
· Able to communicate in Japanese language will be an advantage
· Be willing to clean toilet whenever needed.
· Be willing to work on Saturday (half day) or Sunday as and when needed
