We are looking for a senior and experience business analyst with Life insurance product experience to join our client and support their Life product implementation initiative.
Role Responsibilities:
- Lead and document user requirement gathering for system development, ensuring that the end-to-end processes are adequately and accurately documented
- Work with the architects and technical teams to design solutions that meet the project scope and support the expected business outcome
- Review and ensure that operational processes are aligned with key stakeholders and meet the relevant governance and control standards
- Work with the key stakeholders to create test scenarios and test plan
- Plan and conduct system testing, results verification prior and after releasing the systems to the business users for production releases
- Liaise with cross-functional or regional representatives to support smooth running of the projects. Escalate challenges and risks to the Scrum Master.
- Facilitate the communication between IT and business users to ensure all have a clear and complete understanding of the solutions
- Prepare training documentation for new systems for distributors/customer training, where applicable
- Support any other ad-hoc department tasks as assigned by the Head of Life Product Implementation.
Key Requirements:
- University graduate preferably in Business, Finance, IT or other related disciplines
- At least 5 years of working experience in the insurance industry is preferred with good understanding of insurance processes
- At least 7 years of related experience, working in similar capacity as business analyst and testing experience
- Strong analytical and problem-solving skills along with being organized, structured & methodological, assertive characteristics are required
- Ability to map and review an end-to-end process
- Excellent written and verbal communication skills, strong report writing ability
- Strong interpersonal skills and proven organizational negotiation and influencing skills
- Confidence to lead critical projects, conduct workshops and presentations with management and other stakeholders as lead business analysis
- Ability to work well in large teams and provide deliveries with minimal supervision
- Knowledge of agile ways of working will be advantageous.
If you are keen on the above position, reach out to Christopher Shepherdson (EA Licence No: 11C5502 | EAP Registration No: R1877011) at [email protected] or contact +65 6818 3193 for a confidential chat.