Responsibilities:
- Generate next-day patient listings daily and collaborate with Nurse Manager/Clinician in assigning bed.
- Assist in bed booking in the Bed Management desktop for emergency cases.
- Assist to check on patient assigned bed according to the bed board.
- Activate porter to transport or transfer patient to other disciplines.
- Assist nurse to send patient prescription to the Pharmacy.
- Arrange for ambulance transport and liaise with Concierge for transportation services upon discharge.
- Assist nurses to barcode scan/manual entry charges based on charge forms.
- Inform SBO when patient is ready for discharge.
- Raise purchase requisition in Oracle/Meditech.
- Change location of patient in Meditech after transfer.
- Manage inter-departmental phone calls and general enquiries.
- Handle ad-hoc administrative duties as assigned by Supervisor.
Requirements:
- GCE 'O' / 'N' Level or Certificate in Office Skills/Business Studies (COS/CBS).
- Minimum 2 years of experience in healthcare / clinical settings.
- Experience in customer service preferred.
- Pleasant disposition with good communication skills.
- Fluency in a second language or dialect(s) will be an advantage to liaise with non-English speaking patients.
- Proficient in Microsoft Office applications.
