Responsibilities:
Provide quality lounge-side reception and check-in/out service to clients, including the handling of:
- Registration of new clients
- Walk-in, phone and online enquiries
- Payment collection (using POS terminal) and invoicing
- General administrative duties, including managing/invoicing records/file system (Microsoft Excel/Word)
- Washing of cups/plates
- Organise patient appointments and sending reminder and follow-up e-mails
- Manage psychologists’ calendars and room bookings
- Maintaining general cleanliness of the clinic
Key Requirements:
- Maturity of character, sensitive to mental health clients
- Meticulous and organised, able to self-prioritise and perform with minimum supervision
- Fluent English required; Mandarin or Bahasa speaking skills an advantage to attend to clinic phone calls, e-mails and enquiries in a timely and professional manner from English, Mandarin and Bahasa speaking clients
- An “enabler” to assist our psychologists in providing the best level of care to our clients
- Friendly personality with a positive working and learning attitude
- Full time (5 day work week - including Saturdays. One week day off in-lieu)
Straight Talk from the Boss:
- Our amazing crew makes the work look effortless but it's tough work juggling clients, enquiries, clinicians, children, toys, and animals (real and fake ones) all at the same time.
- We take a lot of care in searching for the right persons to join us as we are a tight-knit team. That means we play, laugh, poke fun, and sometimes fight and quarrel with each other. But most of all, we look after each and every member of our work team.
- Hope to see you around our clinics!
We regret that only shortlisted candidates will be notified.
