Procurement Governance
1- Procurement Policy and processes (Global procurement policy & governance)
- Work closely with the HPN community to update and adjust to procurement policy and processes whenever it is needed to improve compliance and spend coverage,
- Cascade all procurement policy and processes changes to the markets,
- Ensure all employee trainings (new hired as part of their induction plan & existing staff whenever refresher is needed and/or changes occurred)
- Track non-compliance working closely with internal audit team & address it,
- Ensure all compliance checkpoints are properly recorded by team members,
- Streamlines processes,
- Foster policies and processes harmonization across regions to avoid complexity and ease digitalization.
2- KPIs development, tracking and monitoring
- Define a set of key performance indicators (KPIs) essential for a comprehensive procurement performance management system (savings, spend coverage, compliance to policy, PSL usage, vendor base rationalization, stakeholders’ satisfaction…),
- Track, monitor and report those KPIs with adequate frequence to ensure timely action in case of deviation,
- Provide the team with all required insights (with the support of the analytic team) for them to achieve their objectives / targets.
3- Procurement maturity
- Conduct an extensive procurement capability assessment vs business objective, to identify the procurement function's scalability needs and desired responsiveness,
- Develop a training plan covering procurement expertise, category knowledge, business acumen and soft skills in order to build the team capability.
4- Technology roadmap
Use the performance dashboards and a technology-driven approach to accelerate our compliance efforts and improve visibility and decision-making process by enabling fluid information and workflow.
Procurement Planning
1- Spend visibility | Projects pipeline
- Coordinate the overall sourcing Plan exercise,
- Define the spend baseline by market / category and the related spend coverage objective (SLA),
- Support Category leads and Sourcing Leads in developing sourcing strategies to increase “spend coverage” and deliver further efficiencies.
2- Project | Cost tracker
- Ensure proper and timely completion of the project tracker,
- Review and check the information captured by the Sourcing and Category Leads,
- Provide spend management oversight, keeping budget goals under control.
3- Supplier lifecycle management
- Define and implement the holistic process of managing supplier interactions and relationships from onboarding to collaboration as detailed below:Vendor Onboarding: Strengthen the supplier qualification processes to improve service level and control supplier base expansion,
Supplier segmentation: Improve supplier development for high-value relationships, build a strong SRM strategy, identify and manage tail spend,
Performance Monitoring: Track and evaluate the supplier performance against predefined KPIs and SLAs as part of the SRM process,
Risk Management: Features for assessing supplier risk profiles, conducting due diligence, and monitoring compliance,
Vendor Offboarding: Terminate contracts, transition to alternative suppliers, or conduct exit interviews to gather feedback and identify areas for improvement.
4- Procurement community build-up
- Procurement website management
- Townhalls
- Team building
5- Procure to Pay
- Act as an escalation point of contact in case of GBS counter-performance for local team.
