The Senior Business Analyst will be required to interact with clients to understand, confirm, compare (client’s requirements with WPH solutions), prepare proper documentation and present completed materials for client’s acceptance.
Key Responsibilities:
- Responsible for the development and improvement of business processes from client
- Tracking performance against business plans
- Develop and refine reporting requirements
- Gather, Organize and Analyse information on problems or business requirements
- Work closely with various parties including solution architect, developers, IT engineers to resolve issues.
- Responsible for monthly reporting and KPIs
- Conduct User Requirement Workshops
- Conduct User Training sessions
- Mentor junior BAs
- Having at least 3 years of experience as Business Analyst in business process flow, web portal functionalities and jargon will be advantageous
- Preferably knowledgeable in Information Technology infrastructure
- Effectively managing multiple projects and tasks of varying complexities
- Able to perform well under pressure
- Proficient in MS Office suite of application software
- Having strong analytical skills
- Hands-on and hardworking with keen interest in the Web Content Management System technology
- Having basic web knowledge and SQL would be an advantage
- Excellent teamwork attributes.
- Must possess at least a Bachelor’s Degree.
Other Requirements:
- Good verbal and written communication skills
- Must have strong understanding of and experience with the software development life cycle.
- Self-motivated and able to perform with minimum supervision
- Excellent problem solver with ability to analyse complex requirements and provide solutions.
- Excellent communication skills, ability to articulate problems with solutions to respective levels of people.
Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.
https://www.wphdigital.com/notices
