Provide professional and confidential counseling services for students. Resolve student’s psychological (emotional and mental wellbeing) and academic problems; establish and maintain appropriate relationships with support teams within SP Jain.
Job Description:
- Act as an advocate for students providing them formal counseling support.
- Monitor and provide appropriate diagnostic interventions to resolve critical or psychological problems.
- Assist the academic and non- academic team by providing counseling and related services for students and in personal / academic issues.
- Maintain a high level of professional expertise through ongoing professional development and maintaining standards of SP Jain’s counseling policies.
- Assist the students to understand cultural differences and provide resolutions befitting the culture of the organization and the student.
- Assist in realistic goal setting and plan to achieve.
- Helping students to cope with academic pressures.
- Provide consistent coaching and feedback for academic and personal success
- Encourage and instill professional attitude (appearance and behavior) as well as facilitate cultural sensitivity.
- Facilitate self-management and readiness to change through workshops and other wellbeing initiatives.
- Need to work as part of a team to respond and contain critical incidents involving students that affect the school.
- Maintain a close working relationship with the Counseling team across all campuses to ensure a consistent level of services delivery to students.
- Assist students at point of transition (especially due to dual/tri-city model; or careers).
- Administer and interpret a range of psychometric tests if needed (i.e. DISC, FACET 5, STRONG, etc.)
Job Requirements:
- Must have experience in managing counseling desk.
- Must have knowledge of cross- cultural counseling strategies and therapies used for student counseling
- Must have knowledge of ethical standards of Counseling and psychotherapy
- Must have expertise in conflict management and people skills.
- Must have worked in a multicultural environment.
- Must be adept in using latest technological tools for documentation
- Must be calm and able to work under pressure.
