ROLE & RESPONSIBILITIES
Sales consultant bridges the gap between businesses's problem and the technology solutions to it. Sales play a key role in the building of loyalty and trust between customer and business. Trust and loyalty are the main reasons why a customer would choose to recommend your company to a friend or family member or write a great review of your product or service online. This can have on your brand’s reputation. Excellent salespeople are those that not only make the sale but create a long-lasting impact on the customer. Long term customer relationships lead to repeat custom, referrals and increase the brand’s reputation by word of mouth.
REQUIREMENTS
• B2B Sales Representation
• Prospecting & following up of sales inquiries.
• Identify and understand prospects' requirements
• Persuade prospects by demonstrating how services meet their needs
• Influence customers to buy or retain product or service
• Record the prospects information accurately in company system
• Positively represent Products to partners, clients and industry collaborators.
• Proper understanding of company’s operation flow, products & services. To prevent misrepresentation.
Telemarketing
• Cold calling to identify potential clients
• Answering incoming calls from prospective clients
• Operating telephone equipment, automatic dialling systems, and other telecommunications technologies.
• Set appointments with prospective customers based on our associates’ schedules
• Apply company established procedures and guidelines appropriately and follow detailed briefs to conduct campaign calls
• Keep records of calls, sales and useful information
• Communicate respectfully and politely with potential customers at all times
Basic Customer Support
• Clarifying client's queries; delegating to the appropriate support team
• Provide accurate, valid and complete information by using the right methods/tools
• Ad-hoc support to manager when assigned
• Understand and manage personal performance on a daily basis
• Maintains quality service by establishing and enforcing organization standards
• Strong work ethic, quick learner and willing to work with a fast-paced team
CULTURE
Pixel Mechanics is a digital product studio that creates meaningful user connections through compelling strategies & innovation. Work to live, not the other way around, we are certain life comes first and that believing in what you do is the way to greatness.
We are a small, multi – disciplinary team intentionally. Experienced hands that worked with the world’s leading brands and young millennials with a necessary indifference to tradition. It’s fun, challenging and mad endlessly.
BENEFITS
- Strong career development working with a wide multitude of projects in a team
- Training & Skills Development
- Annual Wage Supplement (AWS)
- Work from Home Days
- Medical Coverage
- Transport / Mobile Claim
- Team Incentives
- Meal Allowances
- Pizza Friyays!
- Annual Retreat
* benefits allocated at the sole discretion of Pixel Mechanics according to career role.
