About the IB
If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate® (IB) may have the ideal opportunity for you!
The International Baccalaureate provides world-class educational services to over 5,500 schools across 159 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world.
Apply now to join our global organisation where we empower our employees to thrive and make a difference.
About the job
Situated within the Corporate Systems team in the Singapore office, this role is responsible for systems analysis for the development of IB Enterprise systems with focus on integrations, data analysis, end to end impact analysis and technical documentation of Platform Services.
The Platform Services team is responsible for maintaining platform Services which are the common resuable components built on Azure platform and used by various applications within IB.
The Systems Analyst is responsible for understanding the business and user requirements and perform technical analysis and documents the logic and impact of implementing these requirements to platform Services and consuming applications. Technical documentation needs to be shared and discussed with the internal and external application teams and project teams and gather any additional further impacts.
Responsibilities:
Analysis and Design
• Identify and analyse technological developments, functional demands and organizational requirements and translate these into concepts and designs
• Review and feedback on high level and detailed requirements
• Technical analysis and expertise for new & existing technologies, providing technical estimates, recommendations and solutions, including estimated costs
• Input on NFRs (Non-Functional Requirements)
• Systems analysis for business requirements based on approved architecture design.
Troubleshooting
• Investigate and analyze technical IT incidents and problems, develop technical solutions and secure knowledge gathered from troubleshooting cases to create the necessary means and methods for the future
• Provide technical support for the multiple vendor development teams for assessment applications
•Liaise with infrastructure, security and architecture teams along with vendors, to select development / debugging / UX tools and technologies etc
•Resolve technical queries
Advice
•Advise management and stakeholders on IT developments, issues and solutions and support decision making on technical issues
Utilize technical experience
•Utilize technical and business experience to guide and advise other team members (internal and offshore) and represent the department effectively in inter-departmental meetings
•Disseminate knowledge and experience effectively (enabling team members to perform optimally), whilst ensuring that the wider interests of the department are understood and represented in all communications
•Review and approve solutions, development and documentation of changes and development performed by globally distributed teams and 3rd parties, where applicable
Develop trends knowledge
•Maintain and develop knowledge of trends and developments in information technology and within the organization, to ensure that the department is aware of opportunities to improve its standards and working practices, along with moving forward with the future technologies invested in by the organization
About you :
•IT related degree or equivalent experience in an IT discipline
•The ability to gain a deep understanding of business requirements and systems organization wide, whilst understanding the implications of decisions made within IT development
•Strong knowledge of trends and technologies in systems development and the ability to identify and recommend opportunities for the use of new or alternative approaches which will be of benefit to the organization
•Extensive systems development knowledge with experience in web application and database development in a range of technologies
•Hands-on experience with business requirements gathering / analysis
•Sound knowledge of relational databases and mass data storage concepts
•Excellent communication skills - interpersonal, written and oral
•Ability to work both independently and within a team
•Ability to work within a fast-paced environment and meet deadlines, multitask and cope with multiple activities
In addition to your salary, we offer an attractive range of benefits for Singapore-based:
•20% employer's CPF contribution
•S$1200 yearly flexible credits
•20 Days annual leave, plus public holidays, with the choice to buy or sell up to 3 days additional annual leave using flexible credits
•Life assurance 2x annual salary
•Flexible working hours due to nature of work
•Organisation sponsored learning opportunities for professional development
•Corporate passes to Singapore Zoo, River Wonders and Gardens By The Bay
