Description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Wealth Management leads the Asia-Pacific implementation of our global strategy to deliver world-class solutions to retail and private clients seeking to grow, protect, preserve or transfer their wealth. This involves the development and management of needs-based solutions covering foreign exchange, deposit, investment, insurance and financing products, as well as the provision of suitable market insights and updates, financial planning and advisory services.
We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Premier Banking Consultant.
Principal Responsibilities
- Manage clients virtually with some face to face client interaction, primarily through the telephone and emails, managing our highest value clients where professionalism, client focus and strong understanding of the fundamentals of financial planning are critical to the success of the business
- Attend to client service requests through the telephone and email, on both service and sales matters
- Execute instructions from clients promptly to service level agreements and accurately, following up on any pending items, responding to customers’ request, queries and complaints promptly, and working closely with other departments to ensure that customers instructions and requests are executed correctly and followed up in a timely manner
- The identification of opportunities for wealth reviews and delivering wealth solution as a trusted advisor based on identifying client’s needs
- Build effective relationships with clients to retain and develop sustainable relationships
- Maintain highest standard of excellence in client service
Qualifications
- Bachelors degree or equivalent experience
- Some proven and progressive financial services or retail sales experience or equivalent
- Evidence of strong service experience in banking industry
- Relationship management experience with Premier clients
- Strong communication, client focus and influencing skills
- Understanding of business banking client segment, products and services
- Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
To be considered for this role, the relevant rights to work in Singapore is required.
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000K9GZ&src=DM-21153
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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