Key responsibilities
- Monitor outlet stocks and plan inventory
- Ensure facilities are in serviceable conditions
- Convey management instructions/messages such as executing in-house and third party outlets’ promotions or corporate initiatives promptly to team members
- Ensure service delivery standards adhere to SOPs and ensure conformance by carrying out SOP audits and follow-up
- Responsible for F&B services and provide relevant correspondence to guest queries
- Perform related duties and project as assigned by F&B Manager
- Comply with all company and local laws for restaurants licensing & renewals
- Plan and manage corrective actions to reduce waste, misuse and breakage
Requirements
- 2-3 years of experience in a similar capacity
- Experience in f&b operations
- Familiar with f&b operations, functionality and other related task
- Excellent communications skills
- Customer service oriented and able to handle challenging situations professionally
- WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)
