Job Details:
- Maintaining a positive, empathetic, and professional attitude toward customers.
- Responding promptly to customer inquiries on general and transactional enquiries
- Communicating with customers through various channels.
- Acknowledging and resolving customer requests.
- Customer outreach to encourage the use of digital services.
- Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
- Collaborate with stakeholders to resolve all customer queries and requests.
- Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
- To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
- To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues
Job Requirements:
· Good Knowledge of Corporate Products (Cash Management & Electronic Banking)
· Proficient in MS Office applications
· Good in Problem solving, investigate and analysis skills.
· Good listening and communication skills with confidence in speaking to corporate clients
Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)
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