Opportunity
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
What We Offer
This is an excellent opportunity for hands-on experience with our Asia Pacific Operations Service Fulfilment team as an Ocean Care Lead! You will be covering Hubs, Oceania, South-East Asia and Mekong region to improve customer experience, drive down cost and maximise process efficiency via standardisation & automation.
Key Responsibilities
- Manage Customer Ocean Service Delivery, through product Delivery Promises from Export locations and/or transhipment hub, enabling network and cargo connectivity. Look for opportunities to minimize supply chain variability and improve delivery times.
- Collaborate closely with various internal teams to find most cost optimal solution for customers that will protect customer experience.
- Your daily tasks and activities impact the customer experience. Handle with care, devising trade-off or balancing between service delivery, cost, operational efficiency and regulatory compliance.
- Accountable for conducting daily terminal inventory sweeps to ensure in-house and terminal systems are aligned, for laden and empty containers. Ensure any unbudgeted costs are recovered from either our vendors or customers.
- Champion process improvement initiatives by eliminating waste and propose automation compared to manual processes.
- Work together with our Dangerous Cargo Safety Team to ensure local rules for transhipment and import/export cargo are strictly complied to.
We are looking for
- The ideal candidate should possess a relevant degree from any field of studies from a reputable education facility. Any operations experience especially in cargo execution & handling will be a significant advantage. Maritime knowledge will help but is not a necessity.
- Must be willing to work flexi-hours based on business requirement including weekend duty that is rotated among the team.
- You will need an effective time-management skills to work under tight deadlines.
- Problem-solving flair combined with natural initiative and curiosity.
- You should be a good communicator who is able to interact and convey ideas when working with cross-cultural teams and multiple stakeholders.
- The ability to thrive with a variety of tasks and understanding the big picture, even when things get busy.
- Someone who is curious, asks questions, not afraid to voice their opinion. Use the information to gain in-depth knowledge for execution.
- You can fail quickly, adapt, learn with agility and implement to drive results.
- You should be a diligent, self-disciplined and upright individual, accepting personal ownership for your results. You will have to be innovative and driven to provide solutions and ideas that will improve our service level.
- If you have a specific skillset, e.g. programming or coding; we are interested to hear how you can apply it to the Ocean Care team during the interview.
*This role is to based in Singapore.
