Job Purpose (Job Summary):
Primary role/responsibility of the APAC Head of Product Management & Investor Relations is to provide leadership and direction to the staff of Product Management professionals and administrative assistants based in APAC, working closely in conjunction with Global Product Management teams and Invesco Real Estate (IRE) Global Client Portfolio Managers to cover the functional aspects of Product Management, Product Development, Product Governance, Market Intelligence, Investor Relations, Client Service, Marketing and Events.
The role requires the ability to work across several Invesco teams, as well as external advisors, to provide an “office-based” contact for client, consultant and sales team questions/requests and meetings. The role requires a high degree of organizational and interpersonal skills.
Key Responsibilities / Duties:
· Manage/oversee the APAC Product Management Department (marketing support and client services), including the management and further development of the APAC Product Management professionals.
Product Management
· Product Development - Assist in the design and development, Fund structuring and launch of new co-mingled fund structures investing in direct APAC Real Estate including Core, Value Add and Separate Accounts.
· Management of existing APAC Mandates, including coordinating changes to Fund documentation in conjunction with Legal.
· Ensure that APAC Product Governance meets all required Invesco and regulatory standards.
· Provide advice on APAC product strategy, including provision of market intelligence and peer group analysis.
· Produce and maintain fund-raising business plans for all APAC co-mingled funds.
· Assist with education of Invesco personnel on Invesco Real Estate APAC products.
· Liaise with the Global Product Management team to ensure global consistency and co-ordination of client relationship management.
· Build effective working relationships with other internal departments; ensure all departments are kept informed and appraised of developments.
Investor Relations
· IRE product specialist for regional products. Coordinate and oversee all client, consultant, prospect inquiries for information about IRE and direct real estate products.
· Co-ordination with the APAC Portfolio Management teams on sensitive LPAC/unit holder and Fund matters including communication with clients covering APAC Core, Value Add and Separate Account mandates.
· Client Servicing – review and approve relevant fund/business communications, quarterly/annual reporting inclusive of mass communications to real estate clients, consultants and prospects.
· Liaising with key Fund clients as the primary point of contact; developing and maintaining relationships with key business partners throughout APAC client base.
· Assist Client Portfolio Managers and/or Invesco sales team with prospect, client, and consultant relationships by providing appropriate follow up.
· Participate in onsite existing client and prospect due diligence/update meetings, including preparation of material.
· Direct the production and coordination of all direct real estate RFPs, working in conjunction with regional RFP teams and ensuring global continuity.
· Oversee the client on-boarding process for investing in direct real estate commingled funds, including working closely with regional AML/KYC teams, managing the provision of side letters through coordination with legal, compliance and escalate where necessary. Manage relationship with external service provider (TA).
· Manage client and prospects database, including but not limited to client information and prospect information. Oversee client information processing including Salesforce implementation.
· Manage the production and coordination of all marketing collateral for regional direct real estate products, ability to successfully balance commercial, creative, and regulatory requirements in all solutions.
· Oversee the presentation design process, adhering to brand guidelines.
· Manage regional client conferences and regional IRE events.
· Assist with the coordination of publicity and press releases for the APAC Real Estate Group.
Work Experience / Knowledge:
- An understanding of the real estate industry, Invesco’s operations, institutional investors and the consultant community is recommended. Eight + years of experience in the industry is recommended.
Skills / Other Personal Attributes Required:
- “People Person,” friendliness, superb listener, problem-solver, detail-oriented, juggler of many priorities, organized, superior follow-up skills, ability to work with others internally to provide follow-up information, and confidence.
- Excellent communication skills, both verbal and written.
