SCOPE
The Sales Coordinator is in charge of the office organisation. Assists in all administrative matters related to the Sales & Marketing department.
OVERALL OBJECTIVES
- Support Sales & Marketing colleagues in their day to day activities and to assist them in achieving their personal and team objectives
- Assist the Sales & Marketing team with purchase orders
- Manage and update inventory according to office and department’s operational requirements
- Compile and submit monthly reports, requisitions and statistics
- Maintain department’s operating manual, including policies, procedures, rules & regulations
- Ensure efficient liaison with sister hotels, including the distribution of our sales correspondence and collateral to other hotels
- Assist with the co-ordination of direct mail campaigns on behalf of sales and marketing, labelling, data collection and distribution of mail items.
- To handle incoming calls and enquiries promptly and according to operating standards
- Conduct telesales research of existing/new clients within set guidelines
- Assist in administrative duties such as preparing meeting minutes, project coordination, travel arrangements etc.
- Other ad-hoc duties as assigned
REQUIREMENTS
- Diploma in hospitality, business or related discipline
- Strong computer skills, including Microsoft Office Suite
- Has excellent written and spoken communication skills
- Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
- Possesses professional disposition with excellent interpersonal skills
- Ability to maintain highest standards of confidentiality, professionalism, ethics, grooming and attitude.
