About the Hiring Company
A renowned firm in the insurance industry is actively hiring for a Senior System Analyst with experience in project management to join its APAC team. This is a unique opportunity for an experienced analyst who is keen to get more exposure in regional/global projects while handling a key role in supporting in-house applications.
Job Description
Reporting to the Regional CIO, the candidate will be responsible for:
In-house Technical Support:
- Providing technical expertise on level 1 and level 2 in-house applications to regional end-users
- Diagnose and troubleshoot technical problems related to group applications
- Liaise with users to track additional requirements and features and work closely with global developers to upgrade/troubleshoot applications
- Ensure proper documentation on technical issues raised by users to allow technical teams to further investigate
Project Management (APAC):
- Engage APAC stakeholders to understand business needs across various departments and drive projects, including but not limited to automation, digitalization, RPA, etc
- Ensure timely completion of project within timeframe and budget
- Perform risk assessments for projects
- Utilize project management tools to track project performance and schedule adherence
- Participate in reviews and meetings and provide updates on project progress.
- Maintain documentations for internal/external users
The Successful Applicant
To be successful, you will have:
- Diploma or degree holder in IT, computer science or relevant fields
- At least 5 years of experience in both L1/L2 application support and project management, with strong knowledge of Agile and Waterfall methodologies
- Customer-oriented approach to deliver high-quality support with ability to collaborate with cross-functional teams
- Proven track record of working in a diverse cultural environment and across various countries as regional experience will be highly regarded
- Strong knowledge of latest technologies
- Strong analytical and process-oriented mindset
What's on Offer?
This is an excellent opportunity with a reputable brand located centrally in Singapore. The successful candidate will have the opportunity to work on regional projects and interact with stakeholders at various levels.
EA Registration Number: R23118567
EA License Number: 15S7709
