Job Description
You will be a member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services to all SIA Group employees.
Responsibilities
- Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes authentication and authorisation services, single sign-on, remote access, desktop virtualization, end-point security, file and print services.
- Directly responsible for managing EUC private cloud based on Nutanix HCI (Hyper-Converged Infrastructure), including capacity management, procurement and deployment of data centre servers used for EUC services.
- Responsible for managing enterprise Citrix VDI (Virtual Desktop Infrastructure).
- Responsible for designing and architecting IT solutions. Guide end-to-end implementation of IT solutions, along with change management activities.
- Conduct proof of concepts to assist in defining technology direction that enable employee productivity.
- Review performance of EUC services with IT service providers, provide recommendations, and oversee resolution of operational issues.
- Provide third level support for incidents and problems in designated areas of expertise.
Requirements
- Degree in computer engineering, computer science or equivalent.
- At least 7 years of experience in a managing IT infrastructure.
- Good working knowledge in Desktop Virtualization & Citrix certification.
- Good working knowledge in Hyper-Converged Infrastructure & Nutanix certification.
- Broad technology experience encompassing architecture, network design and IT operations.
- Ability to apply the latest technology best practices and trends in delivering IT services, and in establishing the overall direction and control of the IT function.
- Good working knowledge in Active Directory, DNS/DHCP, Single Sign-On, LDAP/LDAPS, 2 Factor Authentication, Encryption, Enterprise back-up, and Windows Server.
- A good understanding of SDLC and Agile methodology.
- Enterprise Architecture or Microsoft Certification preferred.
- Exposure to ITIL (Incident, Problem & Change management) preferred.
- Ability to work independently, multi-task, and take ownership.
- Excellent Communication – verbal and written.
