when submitting profiles for this Gen AI role, please provide a short summary of about 2 to 3 sentences on why is the profile suitable for this role. Please put this in the top portion of the CV
Training tenure & scope & shift allowance is the same as CSOs.
Open to freshers.
, kindly find additional information which may be useful.
1. Is this going to be regular working hours or same rotational shift as CCTR?
Ans : Training phase : Classroom + EL (on rotational shifts with allowance). Once deployed, regular hours without shift allowance.
2. Where would be the job location, is WIO required everyday?
Ans : Training phase : DAH &/ or DAG. Once deployed, may be hybrid WIO/WFH depending on competence to be independent.
Responsibilities:
Enhance Generative AI Accuracy:
1) Build and curate a comprehensive knowledge base to serve as a foundation for the Generative AI model.
2) Evaluate and analyse AI-generated responses to identify areas of improvement and optimize accuracy.
Response Analysis and Evaluation:
1) Identify, analyse, and assess the quality of AI-generated responses, ensuring they align with company standards and customer expectations.
2) Collaborate with the AI Development team to implement necessary adjustments to improve response quality.
Safety Scenario Establishment:
1) Develop and implement safety scenarios to mitigate the risk of inappropriate or sensitive AI responses, maintaining ethical and responsible AI interactions.
Data Set Maintenance:
1) Deconflict and curate data sets across various platforms to ensure a diverse and clean input for the Generative AI model.
2) Regularly update and refine data sets to reflect evolving language trends and user preferences.
Knowledge Base Updates:
