As Inside Sales Specialist, you are the face of HoST to our customers. Your tact, sensitivity and professionalism strongly influence customer satisfaction and HoST’s prosperity. You partner with the sales team to generate sales, provide excellent customer service and smooth day-to-day operational support to your customer accounts.
What will you deliver?
- Provide support to outdoor Sales and Customers’ quotations and inquiries.
- Process & follow up customers’ Purchase Orders.
- Coordinate shipment procedure between customers and internal customer care team and monitoring of delivery schedules.
- Work with internal team to support and resolve customers’ issues.
- Assist outdoor sales to grow the company’s business opportunities by identifying prospective customer.
- Follow up opportunities and convert them to orders.
- Gather market and customer information and provide feedback on buying trends.
- Establish and maintain client relationship.
- Responsible for sales administration, internal process control to ensure smooth closure of sales transactions as well as assist to solve issue.
- Provide effective sales support in the interface with customer and vendors to point of delivery.
Key Qualifications
- Preferably with at 2 to 3 years of experience
- Service-oriented mindset and good customer service skills
- Fast paced environment, able to multi-task and handle high volume workload
- Versatile and able to cope with work stress
- Meticulous and organized
- Proficient in MS Office
