Responsibilities:
As an L3 network engineer, you should :
- assigns technical tasks and manages delegation for technical issues,
- animates the team to encourage collaboration and sharing of best practices,
- has a role in supporting technical skills development,
- supports new technologies and leverages them to provide consistency of service across streams,
- manage service improvements for all Network/Security services supported throughout the organization,
- documents, reviews, maintains and shares relevant technical information to the team
- provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
- implements and develops improvements based on best practices,
- focuses on automation and optimum use of the team to improve efficiency,
- drives and delivers root cause for any high severity issue,
- reviews technology changes to identify potential risks,
- is responsible for the problem management module in Service Now
As an experienced professional in Network/Security Services, you-:
- supports his/her team during diagnosis when technical issues rise in his/her scope of L3,
- is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
- manages L3 activities which involve direct relationships with end users and L3 activities like architecture, design, project management, etc.
- Experience in firewall, switches, routers, proxy, load balancers, DNS, NAC, Wireless, remote access (VPN)
- Knowledge in managing Alcatel switches, Aruba Wireless Controllers, Palo Alto firewall, Network Access Control, RSA, F5 VPN, Alteon Load Balancers.
- engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
- facilitates transformation projects and suggest future directions for new areas of improvement and change,
- is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
- facilitates collaboration and spread of information from and to the team,
- actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into operations,
Requirements:
- Minimum 4-8 years of experience in managing Network/Security environment
- Bachelors’/engineering graduate
- Subject matter L3 on technologies such as Palo Alto, Cisco ASA, Fortinet firewall & Proxy, F5 LTM & GTM, Cisco Catalyst & Nexus, HP Aruba switches & Routers
Purva Sholapurkar
EA Licence Number: 23C2060
Registration ID is R22109878
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