1. Project Management: Take ownership of technical projects, ensuring adherence to project
plans, timelines, and budgets. Define project goals, deliverables, and success criteria. Allocate
resources effectively and track progress to ensure timely project completion.
2. Client Relationship Management: Act as the primary point of contact for clients, understanding
their requirements, concerns, and objectives. Maintain regular communication, provide
updates, and address client feedback and concerns. Ensure high client satisfaction throughout
the project lifecycle.
3. Team Leadership: Lead and manage a team of technical professionals, fostering a collaborative
and high-performance work environment. Assign tasks, set priorities, and provide guidance and
mentorship to team members. Promote a culture of continuous learning and professional
development.
4. Technical Expertise: Maintain a strong understanding of relevant technical domains, industry
trends, and emerging technologies. Provide technical guidance and support to both internal
teams and clients. Resolve complex technical issues and ensure effective project execution.
5. Project Closure: Manage the end-to-end project closure process, including finalizing
deliverables, conducting quality assurance checks, and obtaining client sign-off. Ensure smooth
transition and handover to support teams or maintenance phases.
6. Stakeholder Management: Collaborate with internal stakeholders, including cross-functional
teams, to gather project requirements, address technical challenges, and ensure alignment with
client objectives. Manage stakeholder expectations and provide regular updates on project
progress, risks, and opportunities.
7. Continuous Improvement: Identify opportunities to enhance client satisfaction, streamline
processes, and improve operational efficiency. Recommend and implement best practices, tools,
and methodologies to drive continuous improvement in client management and technical
project execution.
8. Reporting and Analytics: Generate regular reports on project status, key metrics, and client
satisfaction levels. Analyze data, identify trends, and provide insights to stakeholders and senior
management, supporting data-driven decision-making processes.
