Reputable Enrichment Brand
LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Officer.
Job Responsibility
Customer Service Officers are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:
Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
Assist in student enrolments (enquiries, assessments, registration, etc.)
Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
Record keeping
Establishing excellent rapport with parents, children and teachers
Responsible for maintaining brand standards (image and presentation, safety and hygiene)
Ensuring a positive and nurturing learning environment
Requirements:
Training will be provided
Proficient in standard English (required)
Customer-oriented (required)
Bilingualism is an advantage
5-day work week
Able to start work immediately
Location: East, North East & Central
Please only apply if you meet the requirements.
Only short-listed candidates will be contacted for an interview.
