Maintenance: Regular maintenance of equipment is crucial to prevent breakdowns and ensure optimal performance. Service engineers may schedule and perform routine maintenance tasks, inspecting components, and replacing parts as needed.
Troubleshooting and Repair: When equipment malfunctions or breaks down, service engineers diagnose the problem, identify the root cause, and perform repairs.
Documentation: Keep track and keep accurate records of service activities in system, including maintenance schedules, repair logs, and customer interactions, documentation helps track equipment performance.
Safety and Compliance: Ensuring that all work complies with health and safety regulations is paramount. Adhere to company policies and procedures to maintain quality standards. Risk assessment.
Training and Development: Conduct training sessions for customers or colleagues on how to use new equipment or perform maintenance tasks safely and effectively.
Field Service Management: Responsible for managing a team of technicians, scheduling service calls, and coordinating logistics to ensure efficient operations.
Qualifications
1. Diploma graduates from Automotive Technology (Heavy Vehicles) / Mechanical Engineering / Electrical / other related major with minimum 2 years experience.
2. Meticulous person with a good communications skill for dealing with people from diverse background.
3. Persistent individual who are a perfectionist at times and an efficient person at all times.
