Key Responsibilities
Sales Coordination:
- Assist the sales team in preparing sales quotations, proposals, and contracts.
- Monitor and follow up on sales orders to ensure timely delivery and customer satisfaction.
- Maintain and update customer information and sales records in the database.
- Manage customer inquiries and provide excellent customer service support.
General Coordination:
- Liaise between the sales, purchasing, warehouse, and logistics teams to ensure smooth operations.
- Assist in the preparation of sales and purchasing reports and analysis.
- Monitor market trends, competitor activities, and customer preferences to provide actionable insights.
- Participate in ad-hoc projects and tasks as assigned by the management.
Requirements
- Diploma in Business Administration, Supply Chain Management, or a related field.
- Previous experience in sales coordination and/or purchasing is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Knowledge of ERP systems is an advantage.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work independently as well as collaboratively in a team.
- Attention to detail and a high degree of accuracy in work.