- Overseeing daily service operations, including scheduling, dispatching technicians, and managing workloads.
- Building and maintaining strong relationships with clients, addressing their concerns, and ensuring high levels of customer satisfaction.
- Leading and developing a team of service technicians, including hiring, training, and performance management.
- Managing service contracts, renewals, and upselling additional services.
- Monitoring service department budgets, revenue, and expenses.
- Implementing and maintaining quality control standards for service delivery.
- Overseeing preventive maintenance programs and ensuring efficient repair services
Requirements:
- Min Diploma / Degree in Mechanical Engineering
- Experience in Lift /Elevator is a plus
Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]
EA License No: 13C6305
Reg. No.: R1981808
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