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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Officer (Healthcare / Up $2400)
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Customer Service Officer (Healthcare / Up $2400)

Mci Career Services Pte. Ltd.

Mci Career  Services Pte. Ltd. company logo

Summary:

  • Location: Tanjong Pagar
  • Working Hours: 5 days’ work week including Saturday (PH closed)
  • 8:30am – 5pm / 1pm – 8:30pm
  • Benefits: Birthday Bonus (After 1 year completion), Birthday leave, Variable Bonus (2 cycles per year)
  • Salary: $1,800 - $2,400


Job Scopes:

  • Manage all inbound telephone and email inquiries.
  • Management of voice and handphone messages.
  • Reminder calls for appointment confirmation.
  • Scheduling and rescheduling of appointments for patients.
  • Registers patients by verifying that patient's record is up to date and accurate.
  • Check patients’ medical history and drug allergies.
  • Check for insurance coverage and intention to use insurance or government subsidies.
  • Collects payment from patients, applies payments to patient accounts in the computer system, and reconciles daily cash reports.
  • Locating patient files and cases.
  • Prepare PowerPoint for doctor counselling.
  • Process claims with insurance companies and government agencies.
  • Liaising with dental labs for sending and receiving of cases.
  • Recording of lab charges.
  • Educate and teach patients on the correct use of braces and Invisalign.
  • Other adhoc duties.


Interested candidates kindly click the APPLY NOW button


Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.


By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.


**We regret to inform that only shortlisted candidates would be notified. **


Loi Pei Ting

EA Personnel No: R22110135

MCI Career Services Pte Ltd

EA License Number: 06C2859

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