Position: Customer Service Executive
Location: East
Salary: Up to $3300
Working Hours: 5 days work week, office Hours
Responsibilities
- Efficiently track and follow up on leads to convert them into potential customers
- Use communication channels, including social media, phone calls, and emails to secure appointments
- Manage appointments and inquiries for both new and existing customers, ensuring a seamless and positive experience
- Handle customer complaints and queries received through multiple channels, including phone calls, WhatsApp, and email.
- Portray a consistently positive and helpful attitude in addressing external and internal customer concerns.
- Work with internal teams to deliver high quality customer service
- Assist with any ad hoc administrative duties as assigned
Requirements
- A minimum Professional Certificate / NITEC in any field
- Minimum of 2 or more years of related working experience
- Experience in beauty industry will be an added advantage
- Good interpersonal and communication skills
- Able to work in fast paced environment and responsible team player
- Being proactive and independent
- Preferably with short/immediate notice
HOW TO APPLY:
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret only short-listed candidate will be notified.
Reg No: R1433814
EA License No: 20C0426 (Elitez & Associates)
