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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Guest Service Executive
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Guest Service Executive

Aseanet Manpower Consulting Pte. Ltd.

Aseanet Manpower Consulting Pte. Ltd. company logo

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist

you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team:


Job Responsibilities:

- Register arriving guests and manage departing guests' folios in compliance with hotel regulations.

- Supervise and maintain accurate records for minibar operations, financial postings, inventory, and late charges.

- Facilitate foreign currency exchanges in accordance with Monetary Authority of Singapore (MAS) requirements.

- Address phone calls and guest queries promptly and professionally.

- Implement upselling techniques to maximize room revenue and occupancy rates.

- Process non-refundable charges, modify registration cards, manage room assignments, and handle guest inquiries via email.

- Coordinate with the Housekeeping department to ensure all arrival rooms are cleaned and special -amenities are provided before guest arrival.

- Handle cash payouts and refunds with precision and care.

- Maintain the cleanliness and professional image of the Private/Patio lounge and workstation areas.

- Perform any other ad-hoc duties as assigned.


Job Requirements:

- Minimum educational qualification: GCE 'O'/'N' Levels or equivalent.

- Entry-level candidates are encouraged to apply; training will be provided.

- Previous experience in hospitality, customer service, guest relations, or a related field is advantageous.

- Possess a cheerful disposition and exceptional customer service skills.

- Knowledge of sales and cash handling procedures is required.

- Ability to work rotating shifts, including nights, weekends, and public holidays.


Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

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