ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.
We connect outstanding people with the best Innovative Companies.
ASEANet Manpower Consulting offer different specialisms including:
Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist
you with your desired career path.
Contact us for a FREE Consultation.
We believe that YOUR SUCCESS - IS OUR MISSION.
Our client are looking for next team members to join their growing team:
Job Responsibilities:
- Provide exceptional after-sales support to customers, ensuring the highest level of service satisfaction.
- Manage service bookings, inquiries, and complaints promptly and professionally.
- Consult with customers to assess vehicle service or repair needs and prepare comprehensive quotations.
- Record daily service/repair transactions and generate reports for customer review as needed.
- Identify and address customer needs, offering suitable service packages and add-ons.
- Maintain and strengthen customer relationships to enhance engagement and satisfaction.
- Coordinate with workshop to ensure timely completion of jobs and provide customers with regular updates on vehicle status.
- Handle multiple priorities effectively, meet deadlines, and maintain detailed records.
- Follow up on outstanding payments and capture customer feedback for management review.
- Assist in evaluating and improving workshop processes, providing administrative support as required.
- Perform any other ad-hoc duties as assigned.
Job Requirements:
- Minimum GCE 'O' Level or NITEC/Diploma in Automotive Technology or equivalent.
- Experience in repair work scheduling and resource planning.
- Strong technical knowledge of car components and ability to estimate repair costs.
- Familiarity with motor insurance claim processes (preferred).
- Customer service-oriented with a proactive and independent work approach.
- Excellent attention to detail, organizational skills, and time management.
- Ability to multitask, prioritize tasks, and resolve issues effectively.
- Team player with a disciplined work ethic and willingness to learn.
- Strong administrative and coordination abilities.
- Good interpersonal and communication skills to build rapport with customers.
- Flexible, friendly, and helpful demeanour, fostering a positive team environment.
- Proficient in Microsoft Office applications (Excel and Word).
- Possession of a valid Class 3 driving licence.
Chua Mui Khim
( EA Registration Number : R22104766)
ASEANet Manpower Consulting Pte Ltd
(Co Reg : 202141565E / EA License: 21C0866)
We regret to inform that only shortlisted candidates will be notified
