Job Description
To support and drive the increased sales of the International range of protective coatings in the various segments in the specific region of Singapore through the:
- Development of new client relationships;
- Management of existing client relationships;
- Management of market intelligence, resources, and marketing efforts specific to the market;
- Securing of specification position on targeted projects within various segments within Singapore
Key Accountabilities
- Rolls-out sales programs (including, sales process-related knowledge/tools) related to the responsible Key Accounts.
- Works closely with marketing to analyze present and future market trends and customer feedback for market segmentation and planning to aim for further market penetration.
- Works closely with the direct sales team to deliver the targeted opportunities through regular discussions.
- Assists in the implementation of the solutions within the area of services.
Identifies and follows up on significant business opportunities, pinpoints the existing and/or potential problems, and arranges for their resolution. - Applies the agreed sales strategies / key account management process toward the selected key prospects.
- Provides feedback to understand how customers are utilizing our products and how well those products align versus competitive products. Primarily focusing on key accounts.
- Takes brand promotional plans and deploys into key accounts.
- Develops, executes, and monitors key performance indicators for the sales team.
- Performs continuous market research among the stakeholders in the entire value chain and maintains professional relationships with the industry stakeholders.
- Delivers periodical business reviews and actively participates in the development of business growth and sales support plans for designated customers.
- Plans, monitors, participates in, and reports on the execution of the sales activities conducted concerning the designated customers.
- Regularly and proactively informs the back-office (including, marketing, operations, and finance) about the necessary sales support level and coordinates their actions towards the assigned customers.
- Provides information to customer service regarding customers’ needs for marketing tools, services, and analyses.
- Manages the relationships with the existing key customers and mobilizes mutual profitability growth.
- Regularly calls on the assigned existing and potential customers to maintain close contact with the marketplace.
- Cascades the information to the designated customers on the features and benefits of the available products/services.
- Systematically update the customers’ databases with valid, accurate, and complete customer-related information.
- Cooperates with Regional Technical Service to ensure educating customers on technical requirements of the available product lines.
- Arrange for and monitor the quality of the technical support provided by the technical unit in handling complex customers’ inquiries and in the resolution of their complaints.
- Promotes a positive company image and develops long-term relations with the assigned accounts by participating in customer events.
- Be familiar with all the applicable corporate as well as site policies/procedures about personal conduct and HSE standards and acting in compliance with all applicable regulations.
Experience
- Bachelor Degree in Chemistry or Engineering discipline and/or Certificate Course in Sales Management with NACE 1 or equivalent
- Min. 5 years experience in related field/industry
- Possess good interpersonal and stakeholder management skills
TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]
Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)
