It’s never been a more exciting time to join Vistra.
At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.
But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.
We have an exciting opportunity for you to join our team as Service Desk Analyst based in our Singapore office. This is a full-time and permanent position.
Key responsibilities:
- Setting up of laptops and software for end users (e.g. laptops, printers, monitors, etc), administration of user accounts for new joiners and leavers.
- Provide first level IT end user support including troubleshooting, escalation of issues to respective IT teams/vendors as needed for quick resolution, applying upgrade/patches to computer systems.
- Ensure compliance with IT security standards, policies and procedures.
- Assist in executing project activities or any other duties as needed.
Key Requirements:
- Proficient in Microsoft products (Windows 10, Office365, MS Teams, File/Print) setup and administration.
- Working knowledge in supporting Microsoft endpoints including anti-virus solutions, etc.
- Diploma in Computer Science or Information Technology or equivalent.
- 1 - 2 years of working experience in end user IT support preferred.
- Have good communication/inter-personal relations skills and be customer and service oriented.
- Able to start work immediately.
Company Benefits:
At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.
Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.
As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.
If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!
