Job Description
- Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer facility.
- Resolve installation and upgrading problems.
- Coordinate equipment schedule to minimize system downtime.
- Conduct customer orientation and technical training on all aspects of equipment maintenance support for user application.
- Prepare field service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems
Minimum Qualifications
- Bachelor’s Degree in Mechanical/Mechatronics/Electrical/Electronics Engineering
- Minimum 4 years of related work experience in PCB/ICS field process.
- Good interpersonal and communication skills in understanding customer needs.
- Shows initiative and can work independently.
- Ability to work overtime and travel at short notice (transport allowance benefit, overtime work is compensated)
