Overview
Are you ready to lead a world-class immersive demo experience for customers, our sales teams, and executives? Come join our Customer Engagement Team, responsible for managing portfolio of executive-level programs and a network of state-of-art centers designed to deepen customer and partner relationships, accelerate cloud growth, and inspire through the art of the possible.
We’re seeking a talented Senior Envisioning Specialist for our state-of-the art, Experience Center Asia in Singapore. As a great storyteller and passionate technologist, you’ll facilitate immersive technology experiences and deliver compelling demos to enterprise customers and executive audiences in-person and virtually.
Along with your ability to connect with business and technical leaders in storytelling and discussion, you have business acumen and strong knowledge of cloud-based solutions. You are results-driven, a natural collaborator, and enjoy building on ideas as well as sharing your expertise and support. Most importantly, you are passionate about helping our customers and ensuring that their experience will be informative, productive, and inspirational. This role is highly customer-facing and will spend most of the time facilitating the best demos and technology experiences Microsoft has to offer!
Responsibilities
- Inspire and instill confidence in customer audiences by delivering wide range of demos in person at the Experience Center, and through virtual engagements with remote attendees. Demo focus areas may include technology or industry solutions.
- Act as a resource for Envisioning Specialist Community on customer engagement best practices, including impact of technology and industry trends on customer business priorities (AI, IoT, remote and hybrid work, etc.)
- Manage the deployment of new immersive experiences in the Center, and the general operation and performance of demos and experiences, in partnership with the global shared services teams.
- Lead documentation and scripting for assigned demos and experiences; package up materials including scripts, training videos, and other documentation for consumption by other Microsoft customer engagement programs.
- Identify trends, business needs, challenges, and feedback from customer engagements; provide feedback on existing experiences and ongoing ideas for potential new experiences to be developed.
- Support the center’s speaker recruitment and related training activities
Qualifications
- Bachelor's Degree
- 4+ years’ experience in enterprise sales, marketing, and/or business development, including experience engaging directly with customers and account teams.
- 3+ years presenting to large (20+ people) audiences and/or internal / external senior executives OR delivering solution and product demos to customers.
- An experienced and gifted storyteller with exceptional communication skills and executive presence; ability to connect technical concepts with customer value.
- Ability to craft clear and compelling messages for demo scripts; proactively creates messaging for handling customer questions and concerns
- Conversational depth of subject matter expertise in IT, Cloud, and Software business trends
- Ability to multitask and manage multiple concurrent deliverables, and to move fluidly from project work to presenting in front of customers across multiple engagements per day and week.
- Outstanding cross-team collaboration skills, as part of a small team which will need to work closely supporting one another for mutual success.
- Must reside in Singapore and be available to be on-site in the center. Relocation will not be offered.
Preferred qualifications:
- L150 – L200 depth of subject matter expertise in Azure (Data & AI, Apps & Infra), Modern Workplace and/or Business Applications
- L150 – 200 depth of subject matter expertise in 2 or more priority Industries (Retail, Manufacturing, Healthcare, Financial Services, etc.)
- Ability to deliver demos virtually over Teams and other remote / hybrid solutions to customers
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
