- To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
- To oversee and be responsible for the communications and patients’ relations matters, through befriending and building of a strong rapport with the patients and their family.
- To collaborate with HODs and line staff to operationalize the patients experience strategy.
- To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
- To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.
Job requirements
- Diploma/Degree or training in public relations, communications and counselling.
- Preferably has relevant working experience in hospitality or public relations or caregiver support and counselling.
- Minimum 5 years relevant experience in a managerial role.
We regret that only shortlisted candidates will be contacted
Interested candidates please send your resume to [email protected]
Consultant: Tan Ming Hui, Michelle (Magdelene) (R21101623)
Recruit Express Pte Ltd (99C4599)
