Purpose of the Role:
We are currently seeking candidates for a Sales Engineer position. A Sales Engineer understands all existing and in-development products and services, as well as the competitive landscape. They must have strong project management skills, attention to detail, and outstanding oral/written communication skills. This position reports to the Head of Sales Engineering in the region and interacts directly with sophisticated microsecond-sensitive trading firms, as well as internal sales, account management, product management, and engineering staff.
Responsibilities and Duties:
- Develop in-depth knowledge of all products and services, including data center footprint, network, market data coverage, software solutions, and vendor partners.
- Collaborate with sales and account management teams as a technical expert to help qualify and win business.
- Work closely with clients and prospects to understand/interpret technology requirements and collaboratively design, recommend, and document individual technology solutions.
- Lead whiteboard sessions and actively participate in presentations.
- Design network solutions meeting requirements for low latency, high availability, and scalability.
- Design solutions adherent to industry security standards.
- Provide feedback to the Product Management team to influence roadmaps and future design considerations.
- Develop and maintain a deep understanding of industry-leading financial technology solution providers and the competitive landscape.
- Interact with prospects at all levels up to C-suite; build and maintain relationships.
- Craft detailed solution diagrams from inception to delivery deployment.
- Provide technical support for proof-of-concepts and implementations, identifying and resolving challenges and escalating as required.
- Work with both Platform and Network Engineering teams to design/engineer through non-standard elements of a given solution.
- Be able to solution sell to the bigger picture understanding the components of what is needed to satisfy requirements.
- Interpret key themes and client pain points. Combine non-standard components with standard products to create a desirable solution for our customers.
- Participate in thorough knowledge-share hand-offs of newly won opportunities to account management and service delivery teams.
- Assist in pushing deals over the finish line by building trust and rapport with other technical stakeholders inside a client account.
- Develop solutions to integrate Market Data and order execution solutions like Redline within more conventional infrastructure design.
Technical Skills:
- Understanding of the datacenter colocation environment.
- Understanding of networking concepts/protocols. Network certification is a plus (CCNP).
- Strong in unicast/multicast routing and switching concepts.
- Good understanding of low latency network devices from Arista, Cisco.
- Knowledgeable in network design standards and best practices.
- Familiar with network security standards, hardening, configuration, and best practices.
- Knowledgeable in PTP, Boundary Clocks, Grandmasters, and other timing services.
- Understanding of Cloud Technology platforms such as AWS, Azure, Google.
- Understanding of Virtualization and Containerization technologies.
Education, Skills, and Background:
- In-depth knowledge of Financial Extranets, Server hardware, market data, low-latency trading infrastructure, and the financial technology landscape.
- Strong written, oral, and interpersonal communication skills.
- Ability to prioritize, multitask, and take direction.
- Agile ability to work in a fast-paced environment and think on your feet.
- Proficient in Microsoft Office suite – Visio in particular.
- Strong problem-solving and analytical skills.
- Demonstrated ability to take initiative and interact with all levels of management.
- Team player, energetic, enthusiastic, and organized.
- 5+ years’ work experience in financial technology sales engineering.
- Bachelor’s degree in Computer Science or Engineering.
- Experience with Salesforce.com, JIRA, and Confluence.
Working Arrangements:
- This is a mix of office and non-office-based positions depending on the location. We are flexible with employees working from home or the office. On-site client meetings may be required based on location.
- The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies).
Interested candidates may apply through the application system. We regret to inform only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971
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