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Jobs in Singapore   »   Jobs in Singapore   »   Sales / Marketing Job   »   AI Sales Specialist
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AI Sales Specialist

Zendesk Singapore Pte. Ltd.

Zendesk Singapore Pte. Ltd. company logo

As an AI Sales Specialist in this quota-carrying role, you will play a pivotal role in achieving our bookings target and driving the sales growth and adoption of our cutting-edge AI solutions.


Your primary responsibilities encompass two key areas: to be fully accountable for meeting our sales goal, while empowering the sales organization to excel at selling AI. If you possess a proven track record in meeting sales targets, have a deep understanding of AI technologies, and possess the skills to empower a sales organization to excel at selling AI, we encourage you to apply.


Main Responsibilities

Sales Goal Achievement:

  • Take full ownership of sales quotas and proactively work towards meeting and exceeding targets.
  • Collaborate closely with the sales team to develop and execute strategic plans to drive revenue growth and achieve ambitious sales objectives.

Customer Engagement:

  • Build and nurture strong relationships with customers, understanding their business challenges and leveraging a value-based selling methodology to align AI solutions to their goals.
  • Act as a strategic advisor, providing insights on how our AI solutions can uniquely address customer needs, and collaborate to devise roadmaps aligned with their goals.

AI Sales Enablement:

  • Provide subject matter expertise on AI solutions to the sales organization, ensuring they are well-equipped to excel in AI sales engagements.
  • Develop and deliver training programs to empower the sales teams with the knowledge and skills required to effectively position and sell AI products.

Value Selling Methodology:

  • Develop and implement a value selling methodology to empower our sales teams to effectively sell the value of our AI solutions.
  • Collaborate with cross-functional teams to incorporate value selling best across our value chain.

AI Roadmap and Feedback Loop:

  • Collaborate closely with the product development team to customize our AI solutions to meet customer requirements.
  • Provide valuable feedback from customer interactions to inform continuous product enhancements.

Qualifications

  • Bachelor’s degree in Business, Engineering, Computer Science, or a related field. MBA or advanced degree are preferable.
  • Proven experience in a quota-carrying sales role with a focus on Conversational AI solutions.
  • Minimum of 10 years of experience in contact center sales, or related roles in the customer experience space.
  • Minimum of 3 years of experience in Conversational AI sales, including consumption-based AI use cases.
  • Results-oriented with a track record of meeting or exceeding sales targets.
  • In-depth knowledge of artificial intelligence technologies and their practical application to enhance customer and agent experiences in contact centers.
  • Excellent communication and interpersonal skills.
  • Willingness to travel as needed.

If you have a demonstrated history of meeting sales targets, a profound comprehension of AI technologies, and the capacity to inspire and elevate a sales team to excel in AI sales, we strongly encourage you to submit your application.

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