Lenovo PCCW Solutions (LPS) is a leading IT and technology solutions provider in the Asia Pacific region. We partner with governments and enterprises to achieve digital transformation excellence, driving business growth through our market-leading solutions and industry best practices. As a proud member of Lenovo Group, we have unlocked new synergies with Lenovo’s global reach and technological capabilities, focusing on AI, data practice and cloud. With our 4,000+ team of domain experts and a strong network of ecosystem partners, LPS is committed to providing cutting-edge AI-powered solutions and data practice to enable organizations excel in their digital journey.
Job Responsibilities:
- Responsible for P&L of the accounts managed as well organizing, planning, directing and coordinating overall PCCW Solutions Insys Pte Ltd performance.
- The Role is responsible for strategizing and shaping the future business of PCCW Solutions Insys Pte
- Direct PCCW Solutions Insys delivery operations to meet budget and other financial goals
- Direct short-term and long-range planning and budget development to align to business goals.
- Demonstrate successful execution of business strategies for all the delivery units.
- Ensure customer satisfaction and growth in satisfaction index
- The role is responsible for effective management of various projects activities and the achievement of business results while ensuring customer and employee satisfaction
- Establish overall project management strategy and manage project scope.
- Responsible for periodically assessing the project resourcing and ensuring it is in line with proposed deployment and adequate for project requirements
- Assess project risks and ensure timely resolution
- Ensure compliance to the terms and conditions of contracts and SLAs
- Promote building of team relationships
- Evaluate and enhance team productivity
Job Requirements:
- Bachelor Degree or Master in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
- At least 12 years of experience in IT industry / IT outsourcing with proven ability to work in large groups and for large accounts, to lead large teams
- Should have successfully delivered significant growth to accounts led by him/her.
- Experience with government sector is preferred
- Effective interpersonal skills, both written and presentation
- Strong analytical and problem-solving skills, combined with the ability to provide quick resolution to problems
- Experience in coaching and staff development is mandatory
