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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Production Support Engineer
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Customer Production Support Engineer

Teradyne (asia) Pte. Ltd.

Teradyne (asia) Pte. Ltd. company logo

Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are challenged to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

  • Develops characterization and production test programs to solve customers' test problems; collect data and analyze problems
  • Creates and implements support plan in conjunction with cross functional groups, including customers’ maintenance team, to reduce equipment downtime and maintenance cost
  • Works with customers to understand and improve test processes
  • Acts as the liaison between factory and customers
  • Provides formal and on-the-job training to customers
  • Escalates service problem and takes ownership of problem until resolution


All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

  • Degree in Electronics/Electrical Engineering
  • Fresh graduates are welcome, or 2-3 years’ test/product engineering experience in IC component testing
  • Strong team player with good interpersonal and problem-solving skills
  • Ability to work independently
  • Good written and verbal communication skills in English and your native language
  • Willing to travel within and out of the country
  • Knowledge of ‘C’ or Visual Basic programming and Windows. Handler and prober interface experience

Benefits:

Teradyne offers a variety of robust health and well-being benefit programs, including Medical, Dental, Vision, Flexible Benefits, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.

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