Job Title: Customer Service (ID1561)
Location: Bukit Batok
Working Hours: Mon to Fri 9am to 6pm
Salary: $2200 - $2800
Job Responsibilities:
• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor
Job Requirements:
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Good communication, willing to learn and interpersonal skills.
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as :
Sea Export booking
Sea Export Shipping Documentation
Familiar with sea export procedures
Declare customs permit
Submission of Form D